1. Ask if you have been there before? (Especially if you have, it's irritating and a time waster).
4. If you are sitting at the bar or table that the bartender or server refills your ice melted glass without dumping out the old watery ice in the glass first.(Common sense I don't want watery coke for example.)
13. Servers that assume change is theirs when the customer never told them to keep it.
17. Servers that walk away too quickly when they come to see how you are doing that you can't ask them for everything you need.
18. Servers that only ask 1 person if they need anything, but not anyone else at the table.
24. Servers that don't take "no" for an answer trying to convince you to get a dessert for example. That's aggravating.
25. Servers that don't know the menu, that you even know more about the menu than they do.
26. Servers that bring you what they want when they are out of something instead of asking you first.
30. Servers that don't give you the amount of condiments you asked for.
31. Servers that don't notice you don't have any utensils or even napkins even.
33. Servers that when you ask for your check and a dessert, they wait until the dessert arrives or even after to give you your check when they were fully in control of giving you your check that you did ask for when you ordered your dessert which is well before the dessert arrived.
36. Servers that just don't have common sense such as you have an empty glass and don't even bother to ask if you need anything to even offer even.
37. Servers that don't give you a straw or extra napkins.
40. Servers that don't know the soup of the day or don't know things about the food they serve when you ask. I mean YOU WORK THERE, NOT ME!!
Things I Agree With I feel like this is way more things that the first time we met up with springs1. have I gotten crankier? did she chill out? There were only a few all caps. Is this even her?
I am VERY surprised you agree with #1. The reason being is that for me, I go to the restaurant because I am hungry and thirsty especially if I waited for a table that it's annoying to answer such wasting time questions. I mean really even if it's our first time at the restaurant, I can read the menu and ask questions if need be. It's annoying when you do go a lot to a restaurant and they keep asking you, because it doesn't help those people, it wastes time not only for those people, but for other people as well.
#4 to me is a bit of common sense. Who wants watery coke? If you are on a diet maybe I can see, but most people want a fresh coke.
#13 is all about theft that it's not OK to keep someone else's change without their permission.
#17 really bugs me in that I want to be able to ask for more at times, but servers will just walk away *BEFORE* I can get a chance not to run them, they run themselves. I really, honestly think it has to do with they can't remember a lot and don't want to write it down( TOO LAZY TO), so they figure if they leave real fast you might decide not to ask for whatever you were going to ask for. That's my take.
#18 Same thing only stupid. I mean if you have more than one person at the table, DUH other people may want something too, not just one person.
#24 is annoying in that if you say "no", they should accept that answer. Asking again will lower the tip for most people I feel.
#25 one of my biggest pet peeves in that I shouldn't know more than the server and the servers are TOO LAZY TO VERIFY what they are ringing in and bringing out as far as obvious errors go.
#26 is just morally wrong. This is a story that truly happened with that:
Once, we had a waitress that assumed that because they were out of raspberry topping for a cheesecake slice when we had ordered dessert that she’d bring us strawberry. Turns out, she knew when she put in the order that the computer had it the manager told us. So she did it on PURPOSE to be so lazy and uncaring as to not come to ask if we wanted the next closest thing. We didn’t, we sent it back, so she had MORE WORK. Also, she didn’t even think about what if someone is allergic to strawberries. I just honestly can’t believe someone would do that. If they are out of something, common sense would be to come to see if the next closest thing is ok. Not everyone wants the next closest thing. So it wasn’t like it was just getting the order wrong by accident or by not verifying the written order with what she was bringing or putting in the order wrong by accident, this was on PURPOSE to be LAZY and to ASSUME. I didn’t know at first that she did that. I thought at first she just was that stupid(or truly just messed up(highly doubt it)) to bring us strawberries on top of a cheesecake when we ordered raspberries.
#30 is not getting the order correct and it's 100% PREVENTABLE to bring it out ahead of time
#31 Just a bit of common sense DUH comes to mind.
#33 Another DUH if you are asking for something, WHY would you want to wait longer for ANYTHING you ask for if you are ASKING for it, DUHHH?
#36 Common Sense
#37 Common Sense
#38 This happened about a year ago at a restaurant and it really annoyed me. My food was taking longer for some reason, but the waitress brought my husband's food. That's one reason why I took longer to eat, but also my husband eats faster than I do. Well it's really annoying when this happens. It happened other times as well in different restaurants.
#40 You should know BEFORE you serve ONE PERSON what you are serving so you won't look like a dingy idiot in front of the customer.
Springs the only thing that is really annoying about your list is that its YOUR preference. Some people want a fresh drink delivered without being asked because the server noticed that they were low.
Also you bitch about things that some servers are required to do. I am server, you order a meal with fries, I deliver ketchup regardless if you want it or not because I am told to. Plus if someone else runs my food and you ask for ketchup, then the delivering server gets it which can get annoying.
Seriously though, do you have a list saved to C&P anytime a restaurant post comes through?
Probably because most sane people don't have 40 different restaurant pet peeves.
It hurts my brain to go back and cross match to find the ones I didn't agree with, so I'll go with this.
and I really only agree with #1 because it feels strange to have to explain if I have visited before and yeah, I can read the menu. I don't care too much about my time being wasted that was a lot of the other ones I didn't pick had to do with wasting my time. Life's Long - Walk Slow
Some people want a fresh drink delivered without being asked because the server noticed that they were low.
That's why you don't do things you don't know as the server, you ********ASKS*********** at the GREETING when you take the order for the drinks that are free refillable ones. "Some people like refills without being asked is this something you all would be interested in?"
I don't have to tell my server "PLEASE DON'T ORDER FOR ME", that's NUTS!! NOBODY SHOULD HAVE TO DO THAT, because it's *COMMON SENSE* WE GET TO ORDER, NOT OUR SERVERS THAT WE HOLD THE MONEY YOU WANT, NOT THE OTHER WAY AROUND!!
When you pay me, then you can decide for me what I want with my time there. You want my money, you do as *I* want, NOT what anyone else wants.
Those people HONESTLY should be ************ORDERING THEIR REFILLS AHEAD OF TIME BY TELLING THEIR SERVER "Can I please have refills without being asked throughout my service?" Most servers don't do this so you can't expect servers to just READ YOUR MIND that you want this. I mean most restaurants I have gone to even ones time and time again don't do this, it's rare. Sometimes they will, sometimes they won't. WHY don't you just *ORDER* for yourself, this way you can get what you want? DUHHH!!
Since stubborn customers don't want to order their refills when greeted in a way by saying they don't want to be asked, it's on the *SERVER* to ask the preferences. This way *ALL* are satisfied, *ALL*!!
If you don't want that question, OPEN YOUR MOUTH TO ORDER THAT WAY THEN. LEARN TO ORDER WHAT YOU WANT!!
Also you bitch about things that some servers are required to do. I am server, you order a meal with fries, I deliver ketchup regardless if you want it or not because I am told to.
BS, if the customer tells you they don't want ketchup, NO, you are NOT REQUIRED TO BRING IT!! All you have to do is *ASK* "Would you like any condiments like ketchup, mayo, mustard" for example if the person ordered a burger or sandwich if they didn't order that stuff already.
If the customer doesn't want it, that's TOTAL BS and you know it that they "HAVE" to take it. QUIT LYING!!
Plus if someone else runs my food and you ask for ketchup, then the delivering server gets it which can get annoying.
Actually, most of the time the other server doesn't fix squat since it's not their tip such as when I order ranch, it's not there from the other server and MY SERVER ends up fixing the issue 99% of the times.
21. Servers that assume things such as bringing a ketchup bottle when you didn't ask for one that everyone likes ketchup when they could have just simply asked you when they took your order.
BS, if the customer tells you they don't want ketchup, NO, you are NOT REQUIRED TO BRING IT!! All you have to do is *ASK* "Would you like any condiments like ketchup, mayo, mustard" for example if the person ordered a burger or sandwich if they didn't order that stuff already.
If the customer doesn't want it, that's TOTAL BS and you know it that they "HAVE" to take it. QUIT LYING!!
You never said you didn't request it. Number 21 stated they assumed and I am telling you that I am required to bring the condiments. If you said no ketchup I wouldn't bring or I would take it away after you tell me no.
You never said you didn't request it. Number 21 stated they assumed and I am telling you that I am required to bring the condiments. If you said no ketchup I wouldn't bring or I would take it away after you tell me no.
NO, you can *********ASK*************!! YOU ARE 100% WRONG!! I had servers ask if wanted ketchup before. TWO different servers were at Red Lobster even over the years.
NOBODY is telling you you cannot ask if the customers want ketchup or not. QUIT LYING!!
DH and I have both worked in retail, food service, or customer service. We both understand the job, so we really try to be as nice as possible to the servers. We always tip at least 20% unless the service is horrible. A few weeks ago a server said "You are both so nice!" and I was surprised by that, since we were just being friendly and understanding. That reinforced to me how many people must be assholes to servers. Anyway, my pet peeves:
When they ask us "how's the food?" when we haven't even had time to try it.
When the salad is in huge chunks that you have to cut with a knife and fork. Salad should be in bite sized pieces.
When they give me a refill and I say, "yes, but please, only half a glass" but they fill it up anyway. Or, taking my glass to get me a refill, leaving me without anything to drink.
When they ask "Are you still working on that?" or "Still not done yet?" It implies you're eating too much, working hard at cleaning your plate, or taking too long.
Restrooms that are dirty, incredibly hot, or out of TP.
When we're ignored.
When they bring the food and we point out that they forgot something (an extra side, ketchup, whatever). They say they'll be right back, and you never see them again. I know they genuinely forgot, but geez, I'm still waiting here while my food gets cold.
Second of all, many if not most of your complaints relate to restaurant policies, not the "idiot" or "uncaring" server who you believe is out to ruin your night. Most chain restaurants have a set greeting that every server has to say when they seat a table. That greeting usually involves something about it being your first time visiting the restaurant. Where I worked, when we had a first time guest, a manager would visit their table and give them a BOGO Entree coupon for their next visit. Company policy. Not the server being an "idiot."
Also, things like lemon with tea or no lemon with water may also be part of a policy and something that the servers are trained to do. At my restaurant, water got no water, no straw and tea got a lemon, a stir spoon and a straw. That was just our standard method of preparation. We only deviated from this if asked for an adjustment by a customer. If you want something a particular way, ask for it. Don't get all bent out of shape when your every (ridiculous) whim is not telepathically known to your server.
As a former server, I just want to say that the vast majority of people I served were great people, who were often funny, kind, respectful and interesting. For that reason, I actually enjoyed waiting tables a great deal. It is people like Springs who give us great stories to talk about when we are at the bar after work.
I wonder if Springs every enjoys herself while dining out. It sounds like she'd end up so pissed and frustrated that it wouldn't be worth it. I don't think any server could make her happy.
Most chain restaurants have a set greeting that every server has to say when they seat a table. That greeting usually involves something about it being your first time visiting the restaurant. Where I worked, when we had a first time guest, a manager would visit their table and give them a BOGO Entree coupon for their next visit. Company policy. Not the server being an "idiot."
Then why have we have only gotten like less than 10 people our entire times we go out and it's the same restaurants if it was really required they would *ALL* ask. For example, at Red Lobster, we only have been asked twice out of the ZILLIONS of TIMES we have gone there over the years. Even times when we didn't go for like a year's time, only those 2 servers asked. NOBODY ELSE DID and they STILL KEEP THEIR JOBS. One waitress I had the first time I had never had before STILL WORKS THERE the last time I went which was a few months ago, but we went in Aug. of last year(I remember because at time time I was having car problems, which there is a Good Year shop next door).
At Red Lobster, this happened in O7 the first time and then the last recent visit. The manager that was even there last year isn't even there and the one in 07 was even a different manager. It's BS that they are required. If they were, I would have had ALL of the servers do this. We had gone a zillion times back before 2007 even with different servers that didn't know us. They didn't ask that.
There is also a local chain we had gone to frequently where a waiter asked this, but that was the *ONLY* waiter that did that there, everyone else didn't. The same owner/manager was still there at that time that we used to go to pretty frequently. It's not required. You obviously don't get written up if hardly anyone does it. We go out to eat 2-3 times at times a weekend and we don't get this from much of anyone. As I said before, probably it's like 5 or so times or less we have had that question out of ALL the many different restaurants or even many different locations of the restaurants we have gone to even.
If it's SOOOO REQUIRED, WHY DON'T MOST SERVERS DO IT, HUH? It's not. Nobody wants to answer a question that doesn't matter. WHY does it matter if I have been there before? The only restaurant I can see doing that with would be something like "Melting Pot" if you ever heard of that. It's a restaurant where I have never been to before, but I have heard that your stay there is like a couple of HOURS where you make your own fondue at your table. That is unusual, so in that instance, it is very different than most places that the server would probably ask that question, but 99.9% of the restaurants are just like everywhere else so why bother asking if the customers have been there before, understand?
Also, things like lemon with tea or no lemon with water may also be part of a policy and something that the servers are trained to do. At my restaurant, water got no water, no straw and tea got a lemon, a stir spoon and a straw. That was just our standard method of preparation. We only deviated from this if asked for an adjustment by a customer. If you want something a particular way, ask for it. Don't get all bent out of shape when your every (ridiculous) whim is not telepathically known to your server.
NO, you are 100% WRONG, because you are permitted to *******ASK********* QUESTIONS, so NO, you are NOT THERE TO BE A MIND READER!! You are not there to dictate what I get or don't get, you are there to satisfy me PERSONALLY, NOT what others want for the INDIVIDUALIZED TIP YOU GET!!
Nothing is standard except for giving someone a napkin and utensils. Everything else is up to the customer, which a ********CONSIDERATE******** HUMAN BEING **********ASK********** QUESTIONS. No manager makes you not be considerate.
Don't get all bent out of shape when your every (ridiculous) whim is not telepathically known to your server.
That's why you shouldn't be so stupid as to "GUESS" things and ***********************ASK********************************** QUESTIONS, because not everyone likes the same things in this world.
As a former server, I just want to say that the vast majority of people I served were great people, who were often funny, kind, respectful and interesting. For that reason, I actually enjoyed waiting tables a great deal. It is people like Springs who give us great stories to talk about when we are at the bar after work.
You aren't supposed to go by majority when you serve, because EVERYONE LIKES DIFFERENT THINGS DIFFERENT WAYS AND ARE DIFFERENT PEOPLE. You are supposed to act like each table wants something different, even each person at each table wants something different.
For example, you go to the table you say "Hi my name is Springs1, I will be your server today, can I start you all off with a margarita?" Then the customers say what they want, let's say they want a margarita, you can ask if they want salt on it, on the rocks of frozen if they don't tell you, then you can also ask "Would you like a glass of water with that with lemon?" The customer may say yes to both or tell you they only want water no lemon or that they don't want water. My husband and I have refused water before. Also, we have had servers bring water before without asking and didn't touch it even, what a waste of TIME. Lemon is a waste to, it just gets take off the glass and not used for me anyway. If I want water, I don't want lemon. I shouldn't have to say I don't want water, because that's not my job. My job is to ask what I do want, not to tell my server "Please don't order for me." That's common sense don't order for someone.
We are paying you individually to get what we want as an individual person at each table, not one big tip of the whole restaurant as a whole.
You are not there to "GUESS" or "ASSUME" what we want, you are there to get us whatever *WE* want, not what you want to guess. That's why you don't go do things and then get sent back only to waste much more time. As I said before, we have had times when we have declined water which saved a lot of time for us as well as other customers that our server could have been at their table instead of doing some tasks for nothing.
Quit trying to act like you can't ask questions, STOP LYING!!
I love that springs wants the server to ask about every piddly little thing (does ketchup on the table really affect your dining pleasure that much). But adding a smiley face to the bottom of a check is a wasted of time.
Would you like me to bring ketchup/mustard/mayo/ranch/vinegar? Would you like me to just bring a refill, wait to be told, fill at the table? Would you like your check with the box, after dessert, what if you don't need the box?
Yep, that's much more effective that those 3 lines they put on the check.
I love that springs wants the server to ask about every piddly little thing (does ketchup on the table really affect your dining pleasure that much). But adding a smiley face to the bottom of a check is a wasted of time.
Would you like me to bring ketchup/mustard/mayo/ranch/vinegar? Would you like me to just bring a refill, wait to be told, fill at the table? Would you like your check with the box, after dessert, what if you don't need the box?
Yep, that's much more effective that those 3 lines they put on the check.
Wait tables for one night lady.
It is more effective, because getting unwanted items is wasting A LOT OF TIME FOR EVERYONE THAT IS SERVED BY THAT SERVER.
This is MUCH MORE EFFECTIVE NOT TO WASTE TIME.
I have sent servers back before with refills and checks before because we didn't want them. That's wasting time when you can just ask instead. Doodling on the check isn't going to make the customer get their check quicker when they want it.
Springs1 - have you ever tried to go to a more upscale restaurant? I think you might like the experience better.
Maybe stray away from the national chains and try some real restaurants. Also, have you ever waited tables?
ETA - is your husband as neurotic as you? If not, is he embarassed to go out to dinner with you? If I behaved this way, my husband would probably walk out and leave me sitting at the table alone, and vice versa. I'm intrigued.
Springs, how about when you go to Outback and you ask for A1 sauce for your steak and they bring out half a teaspoon in a little metal cup instead of the whole bottle like they ought to? Does that piss you off? Because it sure pisses me off.
Why don't you ask for a lot of it to begin with? I do and 99% of the time they comply.
I feel stupid arguing with springs because I know she cannot be swayed, but really, if a server asked me if I wanted ketchup with my fries, and if I wanted a lemon in my iced tea, and if I wanted automatic refills or a refill of some other drink.... I would be annoyed. Just bring me however you normally do things. If I don't like their system or policies, I'll either ask for something different, or not go back. I can't imagine how horrible it must be to be so uptight.
Sheesh.
Then WHY can't ********YOU BE RESPONSIBLE TO **********ORDER FOR YOURSELF**********, huh? If you don't want to be asked, *YOU* ASK THEN, UNDERSTAND? There are no mind readers.
I was wondering why this thread was still active! A big LOL to the fact she does keep her pet peeves c&ped and ready to go.
Also I would be one pissed off customer if I had to ask for ketchup for my fries.
Then the server should be asking, understand? I HATE KETCHUP. I don't like it, even some of the people at the donut shop/diner I used to work at a long time ago have refused it. NOT EVERYONE WANTS KETCHUP!
I was wondering why this thread was still active! A big LOL to the fact she does keep her pet peeves c&ped and ready to go.
Also I would be one pissed off customer if I had to ask for ketchup for my fries.
Then the server should be asking, understand? I HATE KETCHUP. I don't like it, even some of the people at the donut shop/diner I used to work at a long time ago have refused it. NOT EVERYONE WANTS KETCHUP!
Then don't use it. I am having trouble understanding why the very existence of ketchup on your table offends you. What if you go to a place that has the condiments already at the table? Do you ask for the ketchup to be removed?
This applies to your irrational hatred of water at your table as well.
Then don't use it. I am having trouble understanding why the very existence of ketchup on your table offends you
What is so hard to understand about that *WE* should get what *WE* want for our *TIME* not to be wasted getting an unwanted item when my server can be at our table or another table getting things that are REALLY WANTED? Also what is so hard about understanding another COMMON SENSE issue that if we don't want something on *OUR TABLE* we should have that right to be asked rather than you be CONTROLLING to do things without asking PERSONAL PERMISSION FIRST. It's not your money, it's *OURS* to decide what happens at our table, NOT YOURS!! Would you like your server to waste your time? I doubt that, don't lie now!!
So everyone should have their time wasted because *YOU* want ketchup? I think you should just ORDER it just like I order ranch or water. I ORDER, WHY DON'T YOU?
What if you go to a place that has the condiments already at the table? Do you ask for the ketchup to be removed?
No, because that's not a service issue then, understand? That's just like the salt and pepper shakers on the table or sweeteners on the table. It's not a service issue if it's on the table already, because the server didn't bring it during the service, understand? It doesn't affect our *TIME* there nor our space if we already have it there, we can just move it. I moved things before on a table already. That's not a service issue.