Last night we took the grandchildren ages 8, 3, 3, and 2 to a local railroad for what was called a "family friendly" train ride.
We get there and the first thing I see are people dressed up in costume, some were covered in blood, some were really scary clowns (WTF)' and then a doctor and nurse that were made up to look zombie-like.
We get on the train ride and the next thing we know is that there are guys with chainsaws rushing at the train, scenes of someone with a straight jacket being held down by "doctors" on an operating table, and a gigantic blade (made out of wood or maybe cardboard) slicing down at our heads.
There were also parts where real fire was shooting out of a small torch and it was dropped down at the train and flew over our heads.
I think the kids spent 75% of the train ride with their faces buried in our arms. One of the boys (3) was on the verge of tears but I told him we'd stop and get a treat afterwards and that held him off.
I was slightly pissed about this because it didn't seem family friendly at all. Chainsaws, scary clowns, fire and doctors holding down patients was too much for them. Personally, I don't like doctors or dentists being portrayed as scary because kids already get nervous about doctor/dental exams.
Someone on the company's FB pages asked if it was scary and I replied yes, with the examples I gave here and my post got deleted.
I think it's kinda shitty for them to delete my comment. I'm not trying to make them lose customers because I even said the atmosphere was great, the price for the ride and snacks was very reasonable and the decorations are great but the ride might be too intense for kids under 10.
WTF? Why would they promote something being family friendly when it isn't? The delete on FB would make me wish I had all the time in the world to stand outside their ticket office every Sat night and tell everyone with little ones what it is really like.
Absolutely I would. I would also contact the company and complain about their advertising the event as "family friendly." Not cool, train company. Not. Cool. I would also call them out on FB. Repost your comment without spoilers AND let them know you know they deleted your comment. "My earlier comment was deleted so I will repost just to say yes, this was scary and in no way a "family friendly" event. I do not recommend this for children under 12." You can always post whatever you want to say on your own facebook page then tag the company (if you liked their page).
I would be pissed. Hell I'd be pissed if it had just been me and dh thinking we were going on a family train ride and this happened - I hate clowns! Were there other kids there? I would definitely call and complain to the company and repost on fb without the spoilers (I know someone that works for a haunted house locally and they are really protective of their stunts staying secret). And I like the idea of posting on your fb page and tagging them too.