Post by sunnysideup488 on Apr 17, 2014 12:12:08 GMT -5
I used to manage a small group of people. I am now the manager, of the managers.
One of the women despises me. She wanted the position that I got, and won't let it go.
I want to make things smooth. I never snap back, I try to be pleasant. I used to manage IT technicians, and I would have Monday morning meetings to discuss our goals for the week.
Is this something I could implement for my new position? I don't just manage It supervisors. I also manage admin manager as well.
How can I make this work? How can I manage the hateful girl into being less spiteful, and rude?
I used to manage a small group of people. I am now the manager, of the managers.
One of the women despises me. She wanted the position that I got, and won't let it go.
I want to make things smooth. I never snap back, I try to be pleasant. I used to manage IT technicians, and I would have Monday morning meetings to discuss our goals for the week.
Is this something I could implement for my new position? I don't just manage It supervisors. I also manage admin manager as well.
How can I make this work? How can I manage the hateful girl into being less spiteful, and rude?
I'm not a manager, so I'm sure others can give you more concrete tips than me ... but remember that you'll never be able to control other people's actions. You can only control your own. So if she doesn't realize on her own that she's being a spiteful baby, then there's nothing you can do to make her magically see the light.
I would just be professional and not get into any kind of personal conversation with her whatsoever, even if she seems to be friendly with you. Document everything ... email her with a request rather than verbally ask or use an email to say "Per our conversation a few minutes ago, we've agreed to do XYZ." Save/print out emails, CC necessary people on emails, set Outlook Calendar reminders to politely follow up with her on something if she ignores your requests. If she's really giving you an attitude, making threats, or if it's affecting your department's performance, call in HR when absolutely necessary. Again, though, I'm not a manager so I'm sure someone else will be more helpful.
Been there. Kill her with kindness. If she's sees you are shaken by her bad behavior, she will continue. IF it escalates to something totally outrageous, you should absolutely call her on it but then go right back to treating her with politeness. Hopefully, she will get bored of being an asshole when she sees you getting on with everyone else. That's how is was for me.
Don't try to be friends, be a manager who listens and assists with issues and does your very best to help co-workers grow their skills as well. Recognizing good work with a compliment or praise is also important.
Is Monday morning a good time for a meeting? That was never my experience in a service industry, we always met on Tuesdays or Wednesdays.
Does this person now report to you? That always makes for a tough situation but she needs to realize that being rude is not going to get her promoted in the future. It may just take some time for her to get over the fact that she didn't get the promotion.
Post by sunnysideup488 on Apr 17, 2014 13:35:10 GMT -5
quote author="monsterz" source="/post/6069217/thread" timestamp="1397755949"]Does this person now report to you? That always makes for a tough situation but she needs to realize that being rude is not going to get her promoted in the future. It may just take some time for her to get over the fact that she didn't get the promotion. [/quote]
She does now report to me.
Yes, Mondays are the best for meetings around here. Breakfast is bought for every individual department as a way to get people pumped for the week.
I just need to figure out how to work it with people from different backgrounds.