Post by lizardesque on Jul 23, 2014 10:12:41 GMT -5
So, we're going to have our deck rebuilt. After getting a few estimates, we decided on one company and contacted them. They were supposed to get back to us to set up an appointment to go over planning details and scheduling, at which time we would make the initial payment. That was a week and a half ago. We followed up with e-mails and Ian said he'd call them today.
I realize this doesn't necessarily reflect on the quality of the decks they build, and from what I hear, this is not uncommon among contractors. I don't get it, though! Um, hello, we want to give you money if only you'd get back to us!
Post by OrangePixyStix on Jul 23, 2014 13:45:29 GMT -5
How annoying and sad if that is common for the industry. I hope they provide a response soon, and that when they take your initial payment they will be more attentive!