Ok let me try andclarify now and it better make sense because I can't blame it on the wine. It's slow season, they are cutting hours this month. It went from, if you wanted to work 60 hours a week, go ahead, to some people can't even find shifts to work. We typically have 7 people in each area, yesterday we had 3, if we were lucky and at one point nobody was on the schedule and there were gaps of nobody in areas. They seemed to forget it was a holiday. Yesterday was so so so hot, we were short handed and people were a tad cranky, can't blame them though.
1) My register froze.
"it's suppose to be my vacation! This is unmagically" Do you know how much it gets used in a day?
I'm glad I could contribute a new word unmagically, that's what it was yesterday. I understand people are on vacation but computers freeze. Our registers never get a break. I moved to the register next to me, since we were slow, they didn't even have to move. She was really complaining as if this was ruining her trip.
2) " you didn't tell me have a magically day" because uh you were a jerk I try and switch up my good byes, from have a magical day, have a wonderful evening, or if we are talking about something they are going to do this trip, I try to bring that up in my good bye so it's not all the same. I was packing up this mans breakables, he was complaining that "this 25$ snow globe better make it home! 25$ for a snowglobe, outrageous!" I wrapped the hell out of his stuff. I wrapped it in the awesome wrapping stuff, put in a box, stuffed tissue paper in gaps so it couldn't move, taped it up, that thing is not breaking. I said here you go sir, I made sure it was wrapped extra good and some pixie dust for good luck. He was super pissed I didn't say have a magical day.
3) So many people lose their kids! Which I get. It happens but so many kids.
We are awesome at finding kids, we find them in minutes, I feel bad for the parents, so much panic.
4)Do you know how many people are looking for frozen stuff? We try to keep it in stock, sorry you waited till 11 at night.
This one I just threw this one in because it happens every day. Frozen is the hottest thing out right now. We try and keep as much stock as we can but it goes quick. When you come in 5 minutes before we close, we might be out of stuff. I tell them come first thing in the morning because we get new shipment every night.
5)No we aren't not 24 hours
Sorry, but we must close at some point in the night.
6)No you can't come in, we are closed.
I had some guy try to crash into me with his wife's wheelchair because he wanted in now! It was an hour after we closed.
7) you brought me something with out a price. I need to go find it, instead of you. Your going to get pissy because I can't just plug it in?
When you bring me something without a tag, I need to find a tag. I could be an asshole and ask you to go get one but I won't. I'll go find it for you, don't bitch at me because I can't put a random price in. You thought it was 10 something, I'm sorry I don't have a 10 something button on my screen. I'll go find the price.
8) no I can't give you money back for something you bought last year
You bought this last year? I can't give you your money back. I can give you a credit, even though we have a 30 day return policy but I understand you only come once a year.
9) no I can't sell you this after you told me you are putting it on ebay
i explained this one last night. We have limits to stuff. I'm just using frozen as an example, I can sell you five. If you walk up with 7 kids, I will sell you 7. If you have no kids and ask for 10 and tell me you are putting them on ebay and don't have your ebay papers, no I shouldn't sell them to you.
OMG so many question!! Today was so crazy. My mind was going to explode lol
All in all a good day though lol
honestly though, I love working there. I love making kid smile and making somebody's day. Yesterday was just no.
The thing is, even with all the non stop questions ,it is still magical. Making people smile and making their day is worth it. Getting to talk and know them is the best part.
Post by coribelle26 on Sept 1, 2014 20:29:09 GMT -5
Can you please further explain number 9? I know I'm focusing on the wrong thing here but did you really refuse to sell something to someone because they were planning to put it on eBay?
If that was a firm rule my dad would have a LOT less Haunted Mansion shit.
Also, wtf. It's only 9:30pm in Micky's hood. Not 11pm. So.
If she works in a shop or food place, many of those close well before park closing.
Sure, but she said someone waited until 11pm to come in looking for frozen stuff. But 11pm today hasn't happened yet, regardless of what time her shop closes.