We had water damage and went through an insurance claim to replace our subfloor and vinyl flooring. The restoration company had a flooring company install new vinyl. I was here for part of the day when the flooring guys were working. During a trip outside I noticed the vinyl pieces were laying in the grass presumably getting warmed up/flexible in the sun. I left just before they finished up to go out of town for the weekend. We just got home and the grass is dead in an ~8x10 rectangle in my yard. Now we don't have a golf course lawn, we keep about 3 acres mowed, but we JUST took out a driveway and old building and seeded this area (100' x100') last fall. It was a ton of work and now in the worst spot (over the old driveway, so not a lot of topsoil) it's been scorched and killed. It will probably recover, there is still a few green blades, but I'm kind of upset. Do I call the flooring company? The restoration company? Do I just complain for their info or do I ask for something, and if so, what? We planted it ourselves so it's not like I have a receipt from a lawn company for the work. And $20 for extra fertilizer seems petty. I hate whining but I am upset and would like some perspective.
I'd be angry, post about it here and then pay the $20 it takes to fix it. But that's me - this isn't enough for me to take the time to hunt down a person to complain to over a $20 fix.
It will probably recover, there is still a few green blades, but I'm kind of upset.
If you think it will probably recover--which is probably a likely outcome--then this being upset is the kind that you need to go for a run or have sex or whatever you do to blow off steam and then move on. Anything else for a problem that will solve itself is a waste of your time and energy, as well as that of the person who has to field your complaint.
Haha. Thats how i feel now, but if it doesn't survive I have to tear all that out and redo it. What about asking them to refund sod? I have never bought sod in my life. Can you only get it certain times of the year?
I also don't know How much of my irritation is from the grass and how much is just compounded because this has been one problem after another.
Post by vanillacourage on Sept 1, 2014 21:21:43 GMT -5
I would call up the company, explain what happened in a reasonable, non-pissed-off way, and tell them that you'll do your best to get the grass to rebound - but that if it doesn't, "what can we do to make this right?"
If I were the company I'd send out a manager to check out the yard so you agree on its condition at this moment in time and the sequence of events that got it there, and I'd want their commitment to ____ (re-seed, re-sod, whatever) if the grass doesn't grow back.
Post by mollybrown on Sept 1, 2014 21:46:01 GMT -5
What makes you think it won't recover? This has happened to us multiple times when toys, the sprinkler, the water hose, etc. have been left on the grass. It has always rebounded after a few days with a little extra water. There was a point when I thought all of the grass was dead, but watering it well for a couple of weeks brought it back better than ever. I'd probably let them know as an FYI so that they're more careful about where they leave things, but I would assume some water will fix this.
That sucks. I'm not overly invested in my lawn either, but when our contractor left some boards on the grass, it damaged it in odd striped ways. I surprised myself by how much it bothered me. So, I totally get it.