Our internet cost has now doubled in the past 3 years. Each time I ask for a promo, I get a crappier promo. I just got done chatting with them and they're only offering me faster internet at the same price we're paying now (up $15 over last month). Sorry, not going to happen.
Has anyone cancelled and Uverse has come back with an even better deal? It's between Uverse and TWC in our area for internet and I absolutely will not go back to TWC. I'd rather go without than go to TWC again.
I called to cancel and they gave me faster internet for less (12Mbps for $35/mo including equipment). I called my local cable/internet provider and got their price so I was armed with that information when I called. When they asked why I wanted to cancel internet I told them it was because my local company could give me X speed for $XX. The rep. responded with a better offer so I stayed.
I did cancel cable and have since gotten multiple offers in the mail. Most of the offers are the Ufamily plan for $29 and they will give me a $150 visa card. I don't know if these are just the regional offers or if this is because I cancelled.
Our internet cost has now doubled in the past 3 years. Each time I ask for a promo, I get a crappier promo. I just got done chatting with them and they're only offering me faster internet at the same price we're paying now (up $15 over last month). Sorry, not going to happen.
Has anyone cancelled and Uverse has come back with an even better deal? It's between Uverse and TWC in our area for internet and I absolutely will not go back to TWC. I'd rather go without than go to TWC again.
No advice, as I'm in the same boat. All I ever get is an offer for faster internet. I may get Bill Cutterz involved. Interested to see if anyone else had luck with Uverse.
I called on Friday because our internet jumped from $14.95 to $41.00. I called to cancel because it wasn't worth it. The rep instantly offered to lower it to $21 and adjusted my bill that was due to the new, lower price.