Otter box CS rave!

[badtzmaru22]

My Otterbox case snapped at the bottom somehow, and apparently they have a one-year warranty, which I didn't know! Anyway, the process is all online, and very easy. My new case came yesterday. Just thought I'd share!

[bag13msu]

really? how do you go about this?

[orangeblossom]

Dec 18, 2014 17:37:11 GMT -5 bag13msu said:

really? how do you go about this?

You go to Otterbox and fill out a claim. Yiu have to take pictures of the damage, and they will send you a new one. 

[badtzmaru22]

Dec 18, 2014 18:26:40 GMT -5 orangeblossom said:

Dec 18, 2014 17:37:11 GMT -5 bag13msu said:

really? how do you go about this?

You go to Otterbox and fill out a claim. Yiu have to take pictures of the damage, and they will send you a new one. 

Yep! It was so easy!

[Deleted]

I agree with the OP.

Actually mine was more than a year old, and the rubber ripped at the bottom. I just took a pic, sent it in an email, and got a new case.

My dd5 got a new iPad case when her charge piece came off, too!!