Omg 10 boxes! Lol Knowing Amazon they'll still do good with either a refund or send a box of 8
Yeah, they have pretty good guarantees. My bet is that they give refunds. 1 free tube here or there isn't going to break them. (Although they will take a hit on people who ordered 10! LOL) It's actually better for them than 8 tubes for $5.99 (although not better for us). When my order gets here, I'll see what they say.
Yeah I bet a refund. I just checked and mine clearly stated 8 so they definitely miss marked it!
Boo. I ordered, too. It hasn't shipped yet though.
Are you sure? I didn't think mine had. No shipping notification, but when I went into my order on Amazon, it shows it shipped on Wednesday or early Thursday.
Boo. I ordered, too. It hasn't shipped yet though.
Are you sure? I didn't think mine had. No shipping notification, but when I went into my order on Amazon, it shows it shipped on Wednesday or early Thursday.
Yeah, it says preparing to ship with an estimated date for this coming Tuesday.
Did yours ship yet? Mine did and this is the reply I got.
Yes mine shipped. I contacted Amazon right away who contacted the company. The company replied back today it was a misprint and I'd get a refund. Amazon replied saying if I don't get a refund within a few days they will refund me guaranteed. What a cluster. I'm so sorry I posted it
Did yours ship yet? Mine did and this is the reply I got.
Yes mine shipped. I contacted Amazon right away who contacted the company. The company replied back today it was a misprint and I'd get a refund. Amazon replied saying if I don't get a refund within a few days they will refund me guaranteed. What a cluster. I'm so sorry I posted it
So do you have to ship anything back? Or are they just refunding the money?
Yes mine shipped. I contacted Amazon right away who contacted the company. The company replied back today it was a misprint and I'd get a refund. Amazon replied saying if I don't get a refund within a few days they will refund me guaranteed. What a cluster. I'm so sorry I posted it
So do you have to ship anything back? Or are they just refunding the money?
Waiting to hear back. I asked when I can expect my refund and if I need to ship it back on their dime. No response yet. I assume they are flooded lol
LOL. Let us know what they say, venice2007. I spread the deal to a local running group, so I want to give them a head's up. I am seriously WTF-ing at the company's response to osulori. "Sorry! That was a mistake. It's only 1 tube. Let us know if you need anything else!" WTF?! LOL No. Refund, assholes.
If I have to mail anything back, I'm going to be annoyed. It looks like mine has arrived to the local mail center. I assume it will go out today.
LOL. Let us know what they say, venice2007. I spread the deal to a local running group, so I want to give them a head's up. I am seriously WTF-ing at the company's response to osulori. "Sorry! That was a mistake. It's only 1 tube. Let us know if you need anything else!" WTF?! LOL No. Refund, assholes.Â
If I have to mail anything back, I'm going to be annoyed. It looks like mine has arrived to the local mail center. I assume it will go out today.Â
Yeah their response to OSU was piss poor and they need to fix this quick. Amazon did day they are investigating this and already have sent a few requests to their investigation dept. no way are they going to let people not get a refund. The rep from Amazon who contacted me wasn't too happy about this lol
Have you guys gotten yours yet? I havent...is it too premature to contact them/amazon?
I haven't, but went ahead and contacted them. Mine is being delivered today. I know what's coming. Figured I might as well get an answer. I want to let everyone I told about it, know how to resolve it.
But what does the weight say? Mine says that as well, but package weight says 8oz.
It doesnt... maybe bc im on the mobile version?
I had to take the tracking number and look it up on the UPS website to see specific package details. That's where I saw the package weight. Everything else connected to the order still says 1 box/12 tubes....including the order description that is attached to the email that I sent the company.
I had to take the tracking number and look it up on the UPS website to see specific package details. That's where I saw the package weight. Everything else connected to the order still says 1 box/12 tubes....including the order description that is attached to the email that I sent the company.