Also, no one mentioned a doggy smell b/c they were probably grateful for the hospitality, or didn't mind, or didn't notice. It doesn't mean the thing isn't doggy and doesn't stink up their space, though.
Does she know where you live or have mutual people in common? I may be more apt to offer a bit just for peace of mind that she won't do something dumb. Maybe $15-20 tops.
She doesn't know where we live, but we possibly have mutual acquaintances in common. It's a small city - we might run into each other at some event or something, but chances are pretty low. That's the main reason I was considering offering her like $15 or something.
then I would reply to her but I wouldn't offer her money back. just tell her sorry it was priced for the condition it was in
No way would I give her money back. I would just tell her that the agreed-upon price was reflective of the condition of the futon and your delivery efforts.
I bought an exercise bike on CL and put it in my basement. Went down the next day and it smelled like cat pee, like crazy smelling. I sprayed it down with the enzyme stuff we use when Willow pees in the house and boom, no more smell. I never even considered calling the people I bought it from since buying from listserves or CL or FB garage sales is "as is" and "buyer beware." Anyone who doesn't get that is dim.
I like shamrockshake's suggestion. If you want to be extra nice, you could offer suggestions for airing it out...sitting it outside in the sun all day, sprinkling with baking soda, spraying febreeze, maybe Nature's Miracle (I don't know, I don't have dogs). You sold it in used condition, disclosed a dog in the house, AND DELIVERED it! That's sufficient.
As a pet-free person, I have little doubt that she can smell it in her room...but that's why I would never buy anything permeable that cannot be easily washed from a "pet-friendly" house. If she's that sensitive, she should know better, too.
Ignore. She bought this, at what is essentially an online garage sale.Plus you warned her you'd had a dog. And she could have said something at delivery.
Agreed! I wouldn't even engage in any response!!!! This woman sounds like she's ready to open a never ending can of worms. It she claims it smelled so bad now, did she not check it out at all? You warned her of the condition and sounds like you gave her a great deal too. Don't give it anymore energy or response!
You delivered the futon and she's complaining?!? She's nuts. I would just ignore because it is not worth opening the door for negotiation. I would definitely NOT give her any money back, that would just encourage her. If anything just tell her sorry, it was sold as is and then stop replying.
if she wanted to buy a bed or futon, it would cost $80 alone for delivery!! That alone annoys me.
Tell her that she can return the whole thing to you and you will give her money back so that she can rent a truck and drive 6 hours to pick up a $40 frame.
You are not responding to this nitwit anymore, right?
RIGHT?
No. This most recent message was prompted by my ignoring her request to give them $40 back. I imagine continued ignoring will yield some sort of essay about my lack of responsibility to greater humanity and her disillusionment with the general goodness that she believes is at the core of all beings, or some shit. (It's an environmental studies listserv, so it's pretty kumbaya, but even environmentalists don't deliver furniture for free, bitch.)
Yeah, ignore her tree hugging ass. Let her write all the damned essays she wants about your the moral fibre of society.
Oh for the love of God. I actually would respond at this point, if only to give her a piece of your mind and let her know that not only will you not be giving her $40, now you won't be giving her anything. Your "But, do not fucking manipulate me..." line would do nicely.
ETA: I also like kevin arnold and RamblingRose's suggestions about returning the whole thing, delivered to your doorstep. That would be the only option I would give her.