"We had both our tickets scanned, we both went on board no problem," Shirley Yamauchi, told Hawaii TV station KITV. Then a man approached them and showed he had the same seat number, 24A, as the boy.
"It was very shocking. I was confused. I told him, 'I bought both of these seats.'" The flight attendant came by, shrugs and says 'flight’s full,'" Yamauchi said.
But hey, they gave her her money back in exchange for breaking FAA regulations, so I'm sure United is feeling pretty good about that. Ugh.
Post by karinothing on Jul 6, 2017 14:53:07 GMT -5
This is so weird. Why didn't they just make him give up his seat? I mean the lady already got on. Plus, the flight attendant accidentally didn't scan his ticket? WTF major security violation.
This is so weird. Why didn't they just make him give up his seat? I mean the lady already got on. Plus, the flight attendant accidentally didn't scan his ticket? WTF major security violation.
The woman also says she saw them scan both tickets.
That's so messed up. It's possible it looked like his ticket scanned, and it didn't. Plausible. But, when there's a conflict, fix it. Last on, first off.
I've been in a situation where we were both ticketed for the same seat (more than once). I think once I had to get another flight b/c I was on standby. That's appropriate. Basically, anything except for what they did would be preferable short of beating the mom. I understand her nervousness.
Post by sunshineandpinot on Jul 6, 2017 15:57:59 GMT -5
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later. This is horrible and the United FA handled this terribly. I hate that the lady was probably too frightened to speak up. The the guy flying stand-by? I'm really curious to find out if he was a paying passenger or non revving. Did they say?
I call bullshit on the not-scanning-the-ticket. The one ticket on the whole plane that they happened to not scan also happened to be the one a two year old was in? Those are some odds.
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later. This is horrible and the United FA handled this terribly. I hate that the lady was probably too frightened to speak up. The the guy flying stand-by? I'm really curious to find out if he was a paying passenger or non revving. Did they say?
One of her complaints was that she paid $969 for that seat and the guy that actually got the seat paid $75.
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later.
WTF - this is blowing my mind! What the fuck is the scanning for then??
“With sorrow—for this Court, but more, for the many millions of American women who have today lost a fundamental constitutional protection—we dissent,”
One of her complaints was that she paid $969 for that seat and the guy that actually got the seat paid $75.
I saw that. Makes me think he was non revving. It's just crazy and I cannot believe the FA didn't examine the two boarding passes to see why they both had the same seat assignments. It really wouldn't have taken but a minute to see that the lady had indeed purchased both seats. What would be REALLY crazy would be if the guy was non revving or using a buddy pass and the employee was the FA working the flight. Holy shit someone would for sure lose their job. This is a big fVck up.
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later.
WTF - this is blowing my mind! What the fuck is the scanning for then??
I don't know?!?! It was crazy and I was so embarrassed but I also asked them why on earth was I allowed to board the plane. If that passenger hadn't shown up I would have totally flown home unaccounted for; I was in my seat, seat belt clicked. This was about 10 years ago so definitely post 9/11, on American.
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later.
WTF - this is blowing my mind! What the fuck is the scanning for then??
I think they're supposed to visually and auditorilly confirm. But, if they're busy/distracted, they may hear the other lane's positive beep I'm guessing. Or, if it's a child and mom scans, they don't pay as close attention. I guarantee they'd care if it were a brown person in a turban.
Does anyone remember that stupid full house where one of the brats (can't remember which since I didn't watch the show, my sister did, so it was on in the background) accidentally got on a flight to Australia or something? But that was pre 9-11. Just a few years ago a friend of mine got on a flight for Omaha and ended up in KC. Yeah, entirely wrong flight. Figured it out when she landed. She was super jet lagged, had traveled about 40 hours, so she didn't hear any of the announcements as she fell asleep immediately.
Hmmm....we just flew with C and on our fullest flight, I KNOW they scanned his boarding pass because the gate agent actually said all 3 names as he scanned each pass. After we were seated a flight attendant came by to check on him. I wonder if she was checking to see if they could put someone else in his seat? He's 3 and a big 3yo, so I wonder if she saw how big he was and moved on. It was almost like they knew it was a child and figured it didn't hurt to check and see if they could dupe us into making him be a lap child (lol, no, he's enormous). It's also entirely possible that I'm reading too much into the situation. There were about a bajillion kids on the flight though, and was on July 1, so it wouldn't surprise me if they were trying to fill some kids' seats with adults.
Hmmm....we just flew with C and on our fullest flight, I KNOW they scanned his boarding pass because the gate agent actually said all 3 names as he scanned each pass. After we were seated a flight attendant came by to check on him. I wonder if she was checking to see if they could put someone else in his seat? He's 3 and a big 3yo, so I wonder if she saw how big he was and moved on. It was almost like they knew it was a child and figured it didn't hurt to check and see if they could dupe us into making him be a lap child (lol, no, he's enormous). It's also entirely possible that I'm reading too much into the situation. There were about a bajillion kids on the flight though, and was on July 1, so it wouldn't surprise me if they were trying to fill some kids' seats with adults.
Last time we flew American, we were installing the car seat, and the flight attendant asked us if we purchased the seat. We said yes, showed the boarding pass, and she moved along. But then two more flight attendants came by to ask; it was annoying as hell.
Hmmm....we just flew with C and on our fullest flight, I KNOW they scanned his boarding pass because the gate agent actually said all 3 names as he scanned each pass. After we were seated a flight attendant came by to check on him. I wonder if she was checking to see if they could put someone else in his seat? He's 3 and a big 3yo, so I wonder if she saw how big he was and moved on. It was almost like they knew it was a child and figured it didn't hurt to check and see if they could dupe us into making him be a lap child (lol, no, he's enormous). It's also entirely possible that I'm reading too much into the situation. There were about a bajillion kids on the flight though, and was on July 1, so it wouldn't surprise me if they were trying to fill some kids' seats with adults.
Last time we flew American, we were installing the car seat, and the flight attendant asked us if we purchased the seat. We said yes, showed the boarding pass, and she moved along. But then two more flight attendants came by to ask; it was annoying as hell.
This happens to us all the time, multiple times each boarding process, and yes, it's so irritating. I can understand why it needs to happen on Southwest though.
Hmmm....we just flew with C and on our fullest flight, I KNOW they scanned his boarding pass because the gate agent actually said all 3 names as he scanned each pass. After we were seated a flight attendant came by to check on him. I wonder if she was checking to see if they could put someone else in his seat? He's 3 and a big 3yo, so I wonder if she saw how big he was and moved on. It was almost like they knew it was a child and figured it didn't hurt to check and see if they could dupe us into making him be a lap child (lol, no, he's enormous). It's also entirely possible that I'm reading too much into the situation. There were about a bajillion kids on the flight though, and was on July 1, so it wouldn't surprise me if they were trying to fill some kids' seats with adults.
Last time we flew American, we were installing the car seat, and the flight attendant asked us if we purchased the seat. We said yes, showed the boarding pass, and she moved along. But then two more flight attendants came by to ask; it was annoying as hell.
come on. A question with zero harassment is annoying? Weren't you complaining about lack of checks earlier? If I'm wrong I'll apologise. But this seems a minor check to make sure people are compliant.
Last time we flew American, we were installing the car seat, and the flight attendant asked us if we purchased the seat. We said yes, showed the boarding pass, and she moved along. But then two more flight attendants came by to ask; it was annoying as hell.
This happens to us all the time, multiple times each boarding process, and yes, it's so irritating. I can understand why it needs to happen on Southwest though.
I think they are just doing seat checks. Last yime this happened to us it was because their manifest said there were a certain number of lap infants on board and that was off from their actual counts so they had to check with us score they could leave. They did apologize that they had to ask me so many times lol.
This sort of happened to me. I was flying home from a long international flight and was jet lagged and groggy. I saw my departure city, my boarding pass was scanned and I got on the flight. A couple minutes before the flight was scheduled to leave another passenger showed up with the same seat assignment. We were all really confused; turned out my ticket was for the next flight. How I was ever able to board is beyond me. It was so weird. But yes, I got off the flight and onto my next flight an hour later. This is horrible and the United FA handled this terribly. I hate that the lady was probably too frightened to speak up. The the guy flying stand-by? I'm really curious to find out if he was a paying passenger or non revving. Did they say?
One of her complaints was that she paid $969 for that seat and the guy that actually got the seat paid $75.
It is a $75 fee just to switch the ticket you've previously bought. So whatever he paid for his original ticket plus $75 to fly standby.
I've had two experiences that made me raise my eyebrows. Once about 2 years ago a woman came up to me and said she had a ticket with my seat. She showed me and sure enough it was. We started comparing to see who's seat it actually was and she was on the completely wrong flight. She was heading to NY and had somehow been allowed to board a flight to Dallas.
Secondly, about a year ago I was flying with my 4 year old daughter on United and a flight attendant was walking around with a passenger that they were trying to find a seat for. I'm not sure what his story was, but they tried to put him next to me in my daughter's seat. I told them no because I had paid for that seat. They did move on but seemed frustrated.
This happens to us all the time, multiple times each boarding process, and yes, it's so irritating. I can understand why it needs to happen on Southwest though.
I think they are just doing seat checks. Last yime this happened to us it was because their manifest said there were a certain number of lap infants on board and that was off from their actual counts so they had to check with us score they could leave. They did apologize that they had to ask me so many times lol.
Doesn't mean it's not annoying or that their tone couldn't be improved, especially when it's followed by pointed questions about whether our car seat is properly installed.
One of her complaints was that she paid $969 for that seat and the guy that actually got the seat paid $75.
It is a $75 fee just to switch the ticket you've previously bought. So whatever he paid for his original ticket plus $75 to fly standby.
I've had two experiences that made me raise my eyebrows. Once about 2 years ago a woman came up to me and said she had a ticket with my seat. She showed me and sure enough it was. We started comparing to see who's seat it actually was and she was on the completely wrong flight. She was heading to NY and had somehow been allowed to board a flight to Dallas.
Secondly, about a year ago I was flying with my 4 year old daughter on United and a flight attendant was walking around with a passenger that they were trying to find a seat for. I'm not sure what his story was, but they tried to put him next to me in my daughter's seat. I told them no because I had paid for that seat. They did move on but seemed frustrated.
Did they ask your daughter to move or did they just think it could be empty since she is too little to see over the seat back?
My mom flew united out of Boston this morning and told me that they made an announcement that all small humans must have their ticket checked by a human ticket checker.
I'm not sure how I feel about the man who took the seat. He must have known the situation. Did he feel even a little bad? Or did he have to be somewhere urgently and didn't care?
My mom flew united out of Boston this morning and told me that they made an announcement that all small humans must have their ticket checked by a human ticket checker.
It is a $75 fee just to switch the ticket you've previously bought. So whatever he paid for his original ticket plus $75 to fly standby.
I've had two experiences that made me raise my eyebrows. Once about 2 years ago a woman came up to me and said she had a ticket with my seat. She showed me and sure enough it was. We started comparing to see who's seat it actually was and she was on the completely wrong flight. She was heading to NY and had somehow been allowed to board a flight to Dallas.
Secondly, about a year ago I was flying with my 4 year old daughter on United and a flight attendant was walking around with a passenger that they were trying to find a seat for. I'm not sure what his story was, but they tried to put him next to me in my daughter's seat. I told them no because I had paid for that seat. They did move on but seemed frustrated.
Did they ask your daughter to move or did they just think it could be empty since she is too little to see over the seat back?
They saw her sitting there and asked that she move to my lap. That is when I told them I paid for the seat. We were on the CONUS leg of an international flight and she is small for her age, so they probably assumed she was a lap child and I was trying to score a free seat by having her sit there. I dunno. But I spoke up.
I don't get why United keeps doubling down on this shit. Fine, a mistake was made. Why on earth are their employees not trained to apologize and correct the mistake on the spot? And when they don't, why does United always just kind of shrug and say "oops, I guess we could half-assedly make it up to the customer."
I'm so annoyed that we're using them to get to SIL's wedding in Oct, but DH had enough points accumulated from work travel to cover 3 of 4 tickets and it was otherwise going to be unaffordable. We did make sure to book flights a day earlier than we needed to in case of fuckery due to flying on points instead of paid tickets or whatever. I guess I need to read up on exact passenger rights and FAA regulations on seating of small children too.
I'm not sure how I feel about the man who took the seat. He must have known the situation. Did he feel even a little bad? Or did he have to be somewhere urgently and didn't care?
That man would likely have lost his other reservation the minute this standby ticket was issued. If he gets off that plane, he's now in limbo.