Post by cabbagecabbage on Jul 20, 2018 18:37:39 GMT -5
I am not wealthy and I can’t do much in life to change someone’s financial situation except offer a little something to people offering services and working hard. I tip for all these things. I don’t tip outrageously but I tip. For grocery delivery I tip $5 cash. I have never done curbside pickup.
I was wondering this the other day when I did curbside pick up at my local grocery store. I didn't tip, but felt guilty and wasn't sure if my guilt was justified.
I wouldn’t tip for this. I worked for a grocery chain for a lot of years and employees (even the curb side delivery ones) aren’t supposed to take tips.
thanks for chiming in all! I suppose it is a grey area ... they are being compensated for their time .. but it’s also a luxury service
However with the curb side pickup- someone still had to shop for you right ? So why are those hours worth “less” than the driving time?
I guess I’m just trying to figure out what it is that makes driving and delivering something seen as more worth a tip than the other work of say, bagging up the groceries, actually making the pizza etc
I tip pizza delivery too but not pickup, but why do I! Lol
Given that all these services are likely paying $10/hr whether you’re prepping a pizza/packaging and working the register v driving with the Pizza in the car .. or shopping and bagging groceries v driving the groceries in your car ...
I don’t tip Uber. One of my closest friends drives for both Uber and Lyft and says most people don’t tip.
Eh.. I'd say about 50% do. I drive Lyft, and I absolutely appreciate the tips. I also always tip my drivers unless they are awful or scary or something - and I did that before I started driving myself.
How do we make this problem go away??? everywhere we go has a tip line on the receipt. We went bowling yesterday and there was a tip line for that. They took my money and handed my kids their shoes. I tip for that? But it feels really uncomfortable to leave the line blank on the receipt or hit a “no tip” button.
Do they have food service there as well? Just wondering if maybe they only print one type of receipt for the whole bowling alley. But, it makes me think of the make your own yogurt places that have tip jars-You took my money and gave me a spoon, I did all the rest of the work!
I hate how Panera asks you to tip cashiers now. You punched a few buttons and swiped my credit card, and I have to pick up my own food and bus my own table. Are we serious with asking for a tip?
Post by MittenState on Jul 20, 2018 20:50:09 GMT -5
Shipt and Instacart rely on tips.. not as much as a waitress but they get a small percentage of the total and a low flat rate.. pizza delivery drivers get tips and they don’t do anything but drive it to you. Grocery delivery requires shopping, finding people to help you if there are items not on the shelf that you need and waiting in line. Then they deliver and carry in your stuff... please tip well.
I did Shipt and tipped $5 which was the highest option. She was a star though and texted me about substitutions and even got a Target employee to pull an item from the back for me what wasn’t on the shelf.
I generally tip 10% for takeout pick up (like no place delivers to us) and at the bakery or coffee shop because they take Square. But we go mostly to independent places and the owner is often waiting on us so I want to support them. I don’t tip at a Panera type place when no one serves me.
Can I add a question? What about restaurant tipping in areas that don't have a server wage? Where I live servers make at least minimum wage ($10.50), plus tips.
We pretty much always do 20%, but I'm kinda starting to rethink it. Especially at places like Chilis where you order/pay through a tablet and a waitress checks in maybe once or twice.
Here, servers have started making regular minim wage which is $13.50 (going up to $15 later this year. I know friends that started tipping less but I can’t bring myself to do that for some reason.
Can I add a question? What about restaurant tipping in areas that don't have a server wage? Where I live servers make at least minimum wage ($10.50), plus tips.
We pretty much always do 20%, but I'm kinda starting to rethink it. Especially at places like Chilis where you order/pay through a tablet and a waitress checks in maybe once or twice.
I’m from Ireland and over there tipping isn’t expected for waitstaff but it’s of course still common to leave something. I’d say 10% is what I tip when there (compared to 20% here)
If I knew waitstaff here had started making $10+ per hour I feel 10% tip would be sufficient.
The thing is food prices increase when they start paying the wait staff so either way you pay that
On the Uber thing, we tipped the driver who brought my kid’s phone back to us that fell out in his Uber in addition to paying the returned item charge and booking him for our next ride that day. I figured he went out of his way and it was cheaper than replacing the phone.
And, tipping wait staff in restaurants on the basis of them being exempt from minimum wage does not apply everywhere. Here they must pay minimum wage and many restaurants have added in a few to customers to help pay their insurance.
ETA- I see a few people already mentioned the wait staff part.
I work for Shipt and i could tell you “tips are expected but appreciated” but it’s BS. I expect tips, if I’m being honest. I think we make $5 + 7% of the order? People tip various amounts.
Anyway, I’ve only NOT received a tip a couple of times. People tip cash or they can pay through the app, and I’ve received tips weeks later (I assumed that was the next time they opened their app to place a new order and it prompts them to rate their delivery).
tacokick, I’m not trying to knock the service you received but as a Shipt worker we are supposed to contact the customer with substitutions (unless the customers selects “use best judgment” option) and we are also supposed to ask the store employee to look in the back for items not in the shelf before we offer substitutions. I know not everyone follows those, but it is what you’re supposed to do.
I agree, none of that was out of the ordinary. I also work for Shipt and it is my full time job. I’d say about 15% of people don’t tip me but that number varies because I learn what orders are worth my time after a while. I have a few regular customers that I shop for who don’t always tip but they are disabled and use the service because they cannot get out. I like them and enjoy helping so I still do it but generally speaking it is pretty crappy not to tip (especially if you order multiple times a week and live a ways from ththe store..).
Shipt and Instacart rely on tips.. not as much as a waitress but they get a small percentage of the total and a low flat rate.. pizza delivery drivers get tips and they don’t do anything but drive it to you. Grocery delivery requires shopping, finding people to help you if there are items not on the shelf that you need and waiting in line. Then they deliver and carry in your stuff... please tip well.
Pizza delivery drivers pay gas and vehicle maintenance...they're not driving a company car. Plus we only order delivery when the weather is shit so it's the price I pay for not going out in a storm.
Shipt and Instacart rely on tips.. not as much as a waitress but they get a small percentage of the total and a low flat rate.. pizza delivery drivers get tips and they don’t do anything but drive it to you. Grocery delivery requires shopping, finding people to help you if there are items not on the shelf that you need and waiting in line. Then they deliver and carry in your stuff... please tip well.
Pizza delivery drivers pay gas and vehicle maintenance...they're not driving a company car. Plus we only order delivery when the weather is shit so it's the price I pay for not going out in a storm.
That’s a good point! I don’t order pizza because I’m close to restaurants and cheap lol! Shipt and Instacart shoppers do pay their gas and use their own cars too. I think Dominos is the only pizza place I’ve seen with a company car, but people generally know to tip Pizza people not so much with grocery delivery.
I don’t tip Uber. One of my closest friends drives for both Uber and Lyft and says most people don’t tip.
Eh.. I'd say about 50% do. I drive Lyft, and I absolutely appreciate the tips. I also always tip my drivers unless they are awful or scary or something - and I did that before I started driving myself.
Are you able to tell which customers tips and which don't? Also, do they see customers' ratings that they give drivers? I'm sometime soon afraid of giving bad ratings because I don't want angry drivers to track me down, especially since they may now know where I live.
Eh.. I'd say about 50% do. I drive Lyft, and I absolutely appreciate the tips. I also always tip my drivers unless they are awful or scary or something - and I did that before I started driving myself.
Are you able to tell which customers tips and which don't? Also, do they see customers' ratings that they give drivers? I'm sometime soon afraid of giving bad ratings because I don't want angry drivers to track me down, especially since they may now know where I live.
I can see who tips, but I cannot see what rating someone gives me.
Post by cheeseandcrackers on Jul 21, 2018 16:10:27 GMT -5
I just came back from the cruise boat and they automatically add 18% gratuity to beverages (on top of the $20 a day per person you are paying) , which is totally fine, but then they also add a tip line which is pretty annoying because it makes you feel like an asshole if you write down 0, when in reality you are already charged the 18% in the total.
Are you able to tell which customers tips and which don't? Also, do they see customers' ratings that they give drivers? I'm sometime soon afraid of giving bad ratings because I don't want angry drivers to track me down, especially since they may now know where I live.
I can see who tips, but I cannot see what rating someone gives me.
Shipt can also see who tips but I sometimes forget unless the person sticks out in my head or tips within a few days. I can also figure out what they rated me if I see the tip comes in.
I work for Shipt and i could tell you “tips are expected but appreciated” but it’s BS. I expect tips, if I’m being honest. I think we make $5 + 7% of the order? People tip various amounts.
Anyway, I’ve only NOT received a tip a couple of times. People tip cash or they can pay through the app, and I’ve received tips weeks later (I assumed that was the next time they opened their app to place a new order and it prompts them to rate their delivery).
tacokick, I’m not trying to knock the service you received but as a Shipt worker we are supposed to contact the customer with substitutions (unless the customers selects “use best judgment” option) and we are also supposed to ask the store employee to look in the back for items not in the shelf before we offer substitutions. I know not everyone follows those, but it is what you’re supposed to do.
Are you able to tell which customers tips and which don't? Also, do they see customers' ratings that they give drivers? I'm sometime soon afraid of giving bad ratings because I don't want angry drivers to track me down, especially since they may now know where I live.
I can see who tips, but I cannot see what rating someone gives me.
How soon do you get the tips/rating information?
I rode with someone the other day and rated him at a 2, and left a comment. He was fine, except the car smelled SUPER strongly of cigarettes - like he had just smoked one with the windows up immediately before he picked me up. I was nauseous and said so in the comment. Within 10 minutes, I got a response from Lyft apologizing and saying they had followed up with the driver. So then I felt guilty/nervous because it would be pretty obvious the feedback came from me if he had just dropped me off...
FTR I did not tip him, but I do usually tip at least a couple of dollars for a Lyft ride. I know drivers aren't making a ton of money and if I had a good experience I don't really feel like a tip is optional. I might tip a little less if I am paying peak prices, though, since the driver is already making more for the same drive they would do off peak.
I can see who tips, but I cannot see what rating someone gives me.
How soon do you get the tips/rating information?
I rode with someone the other day and rated him at a 2, and left a comment. He was fine, except the car smelled SUPER strongly of cigarettes - like he had just smoked one with the windows up immediately before he picked me up. I was nauseous and said so in the comment. Within 10 minutes, I got a response from Lyft apologizing and saying they had followed up with the driver. So then I felt guilty/nervous because it would be pretty obvious the feedback came from me if he had just dropped me off...
FTR I did not tip him, but I do usually tip at least a couple of dollars for a Lyft ride. I know drivers aren't making a ton of money and if I had a good experience I don't really feel like a tip is optional. I might tip a little less if I am paying peak prices, though, since the driver is already making more for the same drive they would do off peak.
We can see tips immediately. We get a feedback report every Friday. If there are complaints about something, I think Lyft notifies the driver pretty immediately so they can take corrective action. I'm not 100% sure as I have never gotten one. To be fair, it could have been his last passenger, but if it were me I would have apologized immediately or gone to get some Febreeze, etc. I had a group of 4 people I took to Red Rocks one night that had been smoking weed AND lit up in the car and my car stunk afterwards. I drove around with the windows open and apologized to everyone afterwards AND got Febreeze, plus I called Lyft and let them know immediately so that if someone made a complaint they would know it wasn't me that was smoking, because there are people out there who undoubtedly would be a jerk and say that their driver had been smoking weed.
I've driven Lyft and very few people tip, although some people give me cash. Drivers earn 80% of the fare and 100% of the tips.
Instacart people, like Lyft/Uber, don't make minimum wage. They are contractors and their pay depends on how many orders they can fill and how fast. That's why so many do multiple orders at once. They earn SOMETHING probably based on the amount of the order, but the tip is where they make most of their money. Instacart used to allow you to remove the service fee and just add tip, but it doesn't look like they allow that anymore. :/
I’m still able to waive the service fee in my Instacart app so I always do. Our drivers also do the shopping and sometimes send me a chat when things are out of stock and need advice on what to replace. Right before the 4th of July one shopper/driver picked up individual items for a veggie tray for me when the store was out of the premade kind. I increased her tip.
For me, I’d much rather pay someone $10 to shop for me than do the shopping myself at the end of the day. Time is money and I hate grocery shopping. Add onto that I’ve had awful morning sickness this entire pregnancy and paying a bit more so they’re delivered was a no brained for me.
ETA: I just looked it up and it looks like I’m able to still waive the fee because I have an Instacart membership.
What's the deal with prime now employees though? So prime now apparently recently rolled out near me (or at least I just heard about it) they'll deliver groceries from whole foods and the service is included with a prime membership as long as you choose a 2 hour window (1 hour window is $4.99 delivery).
does anyone know how that works? do they have shoppers and then other people picking the bags up at the curb and delivering them? or is it more like instacart where it's one person? do they get paid by order, or are they regular employees of amazon making an hourly wage?
Post by steamboat185 on Jul 23, 2018 7:41:33 GMT -5
I tip 5 dollars for grocery delivery. I did up it one time when the driver brought all my groceries in and put them on the counter (I had a newborn and a crazy toddler so it was helpful).
Bumping this again because I'm getting my first Shipt order tonight. When I checked out it didn't give me the option to tip but does that come later when they deliver your order or something? I do have cash on hand today and will give that but I was just wondering how it works with Shipt if I don't have cash. Also is $5 on a $58 order enough or should I give more like 20% of the order?
Bumping this again because I'm getting my first Shipt order tonight. When I checked out it didn't give me the option to tip but does that come later when they deliver your order or something? I do have cash on hand today and will give that but I was just wondering how it works with Shipt if I don't have cash. Also is $5 on a $58 order enough or should I give more like 20% of the order?
After they deliver the groceries to your house, the shopper will close out the order on their end. Usually a few minutes after they drive away I'll get a notification that my order is complete with the option to tip. They list a few preset amounts like $3, $5, $10 but you can also choose your own amount.