I don't think most people were negative. My frustrations don't exactly align with what some are saying, but in the fact that you apparently have to research how to bid on a site that claims to give you the best deal outright, you know? Had I done the booking, I would not have done Priceline, but my friend was trying to surprise me and be helpful since I've been down lately. Her heart was in the right place.
My LOLs are more for the people who just randomly showed up to "educate" me.
They are pretty regular at giving you the best deal at whatever hotel you are offered. They just don't always offer you the hotel with the best reviews. It's purpose just wasn't what you wanted. You can also buy on priceline without the evil negotiator, just like with Expedia etc.
I'm sure a night at the Holiday Inn won't kill you and you'll still have a great time
Yes, I agree, which I said before you ever commented on the thread.
I use priceline and I typically will not bid anymore than half of what the rate in on the website for that same room. I recently tried to use it when I was in Boston last month but the room that I had was 187.00/night. I bid up to 115.00 because I didn't think that anything after that was a good deal.
Not trying to be snarky, but doesn't just about every store or website claim to give you "the best deal?"
Of course. But many offer price adjustments, refunds, etc., when they don't or when a better deal is found. Most are contingent upon time limits and offer some restrictions, but most places don't normally let unhappy customers walk away feeling slighted. There is often some resolution met. I think she would have been happy for them to acknowledge that she didn't receive a great deal overall and received an apology, and then explained that the policy doesn't allow for cancellations. Their unconcerned customer service who just repeated that they don't offer cancellations wasn't the best customer service, in her opinion.
Yeah, customer service is not their forte. I once phoned either them or Hotwire because we were booking a low-end hotel in Stockholm and I had a suspicion that one of the potential options had shared bathrooms. I simply asked if they could guarantee that the room we booked had its own toilet. And what did they say? "Well, if it's not on the list of guaranteed amenities, we can't be certain." I pointed out that "private toilet" wasn't even listed for the highest end luxury properties. But nope, if it's not spelled out, it's not guaranteed. LOL!
Oh, you are definitely within your rights to complain about the customer service. Let them know how it was handled, how you think it should have been handled, and what it would take for you to try them out again. Can't hurt, right?
Also, look up the president/CEO of the company and write directly to him/her. They have teams of people specifically to deal with this kind of thing.
She offered $100, knowing that it is blind bidding. They accepted because they are obviously not losing anything. She could have offered less. This is how the thing is designed to work. I can understand why you feel cheated, but I don't think that they misrepresent themselves.
Well, they lost two future customers, so yeah, they did lose something. Expedia forEVAH.
And for $100/night did they actually give up the "deep discount" as plastered all over their website? Debatable and my argument is no. Do I feel they actually went out of their way to find us the best deal for our price range? Obviously not since both Expedia and hotels.com have better deals on higher-end hotels.
They misrepresented their dedication to actually finding the best deal. Of course to think a company would be conscious about its practice and admit when it did not find the *best* deal is apparently is too much to ask of Priceline. Their standardized response to the inquiry is to simply respond that they don't do cancellations, despite the clear evidence that they did not actually find the best deal for the range of $100/night.
There was no point to offer less. We wanted to spend $100 a night and get the best hotel we could for that price. Priceline gave us a moderate hotel for the price. Expedia and Hotels.com have better hotels for the same price.
But your friend bid $100. They may have given her that hotel if she had put in $80 but she didn't. She put in $100. If she bids $100 they aren't going to offer her the hotel for $80 because they want to give deep discounts. IMO this is your friend's mistake not Priceline.
I'll tell my friend to spend time researching how to bid on hotels and apparently work computers, too. Slow day on TIP?
Exactly. I am always amused by the trolls who RARELY post on this board and when they do it is ALWAYS negative. Can't take them seriously or let them bother you, just laugh it off.
Oh FFS, all boards are GBCN. No one should have to "prove" themselves in order to post an opinion on here. I fucking hate this attitude and it's what has soured me on SO as of late. It's off-putting.
Exactly. I am always amused by the trolls who RARELY post on this board and when they do it is ALWAYS negative. Can't take them seriously or let them bother you, just laugh it off.
Oh FFS, all boards are GBCN. No one should have to "prove" themselves in order to post an opinion on here. I fucking hate this attitude and it's what has soured me on SO as of late. It's off-putting.
Lol...ok bowies.
Never said anything about having to "prove" themselves in order to post an opinion on here.
I will not take anyone seriously when all of their posts are negative, that is a waste of my time. If other people are ok with it (like you apparently) than so be it. If you "fucking hate my attitude" on this than I guess that is your fucking problem because my attitude will not change.
You said she rarely posts on here. And? Does that mean her opinion is not valid? I don't see how someone's frequency of posts or perceived negativity automatically disqualifies them from the discussion. It comes across as Queen B of the middle school playground. Generally speaking, lurkers tend to contribute when they feel that a point has been missed in the discussion thus far. That's what happened here. So, yeah, I'm OK with someone chiming in if they have something to add and it isn't completely Susie Sunshiney or is contrarian in nature. i welcome perspective whether it comes from a reg or someone passing through.
And if imoan is a troll, she's a highly dedicated one. Like, I need to be on the phone with Nev right now.
You said she rarely posts on here. And? Does that mean her opinion is not valid? I don't see how someone's frequency of posts or perceived negativity automatically disqualifies them from the discussion. It comes across as Queen B of the middle school playground. Generally speaking, lurkers tend to contribute when they feel that a point has been missed in the discussion thus far. That's what happened here. So, yeah, I'm OK with someone chiming in if they have something to add and it isn't completely Susie Sunshiney or is contrarian in nature. i welcome perspective whether it comes from a reg or someone passing through.
And if imoan is a troll, she's a highly dedicated one. Like, I need to be on the phone with Nev right now.
You say this as though I am trying to represent the entire board or establish some ground rules that other's should follow...please give me a break. I commented on how I felt about it and again that isn't going to change. You can choose to welcome anyone you please, and I can choose to laugh off or ignore anyone I feel that only contributes negative posts.
And really let's be honest, your response to my post was never about you taking some higher ground stance, it had everything to do with defending one of your buddies from TIP. It's fine, I totally understand that mindset. and have done that myself.
Ok, choose to ignore me or others. That is entirely your prerogative. I told you how you came off, so I'll just save my time in the future.
I did mean what I said - that I've soured on the anti-contrarian dynamic that's been going on lately. This is the second time I've posted on SO in the past month. I didn't feel a need to broadcast my intentions in a dramatic fashion - just thought I'd take a break and see how it went. I did jump in to this post because I LOLed over the trolling comment, but the sentiment isn't exclusive to you or this post. I think I really noticed it with how howardsomething was treated in a post a while back. She (he?) said something almost identical to something I did, it went against popular opinion, she was taken to task for it and I wasn't. Why? Because I was a reg? That's dumb. Opinions should stand on their own merits and not who said them.
I think I basically just asked everyone to disagree with me more. And you know what? I'm OK with that. I like a good challenge.
bowies, I have noticed your absence. And it sucks, because I appreciate your input. I didn't recall an instance with howardandthebear & you - the last time I can see a scuffle with howard was over 2 months ago. So needless to say, I am confused.
I think imoan was a bit assy with the "apparently she doesn't know how the computer works" type of comment - but to call her a troll is stupid. And not at all accurate.
Basically - i just am sitting in the middle crying, wishing everyone could get along.
I can remember only 2 times imoan has posted on SO. Today and several months ago when she was blasting mixedberryjam's deceased husband. So only two posts, both shitty, and several months apart. I realize I probably have a different interpretation of what a troll is from everyone else...whatever. Moving on.
Ok, choose to ignore me or others. That is entirely your prerogative. I told you how you came off, so I'll just save my time in the future.
I did mean what I said - that I've soured on the anti-contrarian dynamic that's been going on lately. This is the second time I've posted on SO in the past month. I didn't feel a need to broadcast my intentions in a dramatic fashion - just thought I'd take a break and see how it went. I did jump in to this post because I LOLed over the trolling comment, but the sentiment isn't exclusive to you or this post. I think I really noticed it with how howardsomething was treated in a post a while back. She (he?) said something almost identical to something I did, it went against popular opinion, she was taken to task for it and I wasn't. Why? Because I was a reg? That's dumb. Opinions should stand on their own merits and not who said them.
I think I basically just asked everyone to disagree with me more. And you know what? I'm OK with that. I like a good challenge.
I got pissed with H&B for saying MCC should stop talking about moving because she is pissing off her friends, which I found asinine. Your friends should be happy for you. I don't remember you saying anything similar. I have flamed regulars and non-regulars. I like Liu, but when she made comments I found to be ridiculous, I called her out. I agree there can be favoritism here and we are more likely to jump on someone we don't know. I think that is true with life in general. If you like someone, you tend to let more slide. if my best friend stole from me, I would wonder why and try to help her. if a stranger stole from me, I would just want them arrested.
I do think JM is an asshole about TiP people, though, for some unknown reason. None of the rest of us have an issue with their occasional posting. Speaking for the board and all because I have that authority (J/K). A bunch of people said the same exact things as the TiPers who are SO regulars, so, whatever. I think Imoan can be more abrasive, but so can I, and lord knows JM has had it out with me, so...
Ok, choose to ignore me or others. That is entirely your prerogative. I told you how you came off, so I'll just save my time in the future.
I did mean what I said - that I've soured on the anti-contrarian dynamic that's been going on lately. This is the second time I've posted on SO in the past month. I didn't feel a need to broadcast my intentions in a dramatic fashion - just thought I'd take a break and see how it went. I did jump in to this post because I LOLed over the trolling comment, but the sentiment isn't exclusive to you or this post. I think I really noticed it with how howardsomething was treated in a post a while back. She (he?) said something almost identical to something I did, it went against popular opinion, she was taken to task for it and I wasn't. Why? Because I was a reg? That's dumb. Opinions should stand on their own merits and not who said them.
I think I basically just asked everyone to disagree with me more. And you know what? I'm OK with that. I like a good challenge.
I do think JM is an asshole about TiP people, though, for some unknown reason. None of the rest of us have an issue with their occasional posting. Speaking for the board and all because I have that authority (J/K). A bunch of people said the same exact things as the TiPers who are SO regulars, so, whatever. I think Imoan can be more abrasive, but so can I, and lord knows JM has had it out with me, so...
Not true jojo, not even close. Yesterday I comment that I am not a fan of one of their regs and now all of a sudden I am against the entire TIP board....lol. There are several TIP people that post here almost daily like Muddled, Doglove, Cuddlyevil...etc. So I am an asshole towards these posters? I honestly don't know where you are getting that from or if you are just talking out of your ass. Please dig up all my posts where I am badmouthing TIP. No rush, take your time.
There are also a few poster on SO that I am not a fan of, so does that mean I am an asshole towards this entire board??
I do think JM is an asshole about TiP people, though, for some unknown reason. None of the rest of us have an issue with their occasional posting. Speaking for the board and all because I have that authority (J/K). A bunch of people said the same exact things as the TiPers who are SO regulars, so, whatever. I think Imoan can be more abrasive, but so can I, and lord knows JM has had it out with me, so...
Not true jojo, not even close. Yesterday I comment that I am not a fan of one of their regs and now all of a sudden I am against the entire TIP board....lol. There are several TIP people that post here almost daily like Muddled, Doglove, Cuddlyevil...etc. So I am an asshole towards these posters? I honestly don't know where you are getting that from or if you are just talking out of your ass. Please dig up all my posts where I am badmouthing TIP. No rush, take your time.
There are also a few poster on SO that I am not a fan of, so does that mean I am an asshole towards this entire board??
Yes, you are nice to those who post here regularly. You have jumped on innocuous comments from people who aren't regulars that had a regular said it, you wouldn't have cared. Like in THIS thread, where SO regulars said the SAME THING as the TiPers and you only jumped on the TiPers. Like I said, we are all more likely to be harsher on the people we don't "know."
Not true jojo, not even close. Yesterday I comment that I am not a fan of one of their regs and now all of a sudden I am against the entire TIP board....lol. There are several TIP people that post here almost daily like Muddled, Doglove, Cuddlyevil...etc. So I am an asshole towards these posters? I honestly don't know where you are getting that from or if you are just talking out of your ass. Please dig up all my posts where I am badmouthing TIP. No rush, take your time.
There are also a few poster on SO that I am not a fan of, so does that mean I am an asshole towards this entire board??
Yes, you are nice to those who post here regularly. You have jumped on innocuous comments from people who aren't regulars that had a regular said it, you wouldn't have cared. Like in THIS thread, where SO regulars said the SAME THING as the TiPers and you only jumped on the TiPers. Like I said, we are all more likely to be harsher on the people we don't "know."
Well again I disagree because the only assy comment came from ONE TIP person..but whatever people are bored with this. I will agree with your last statement though.
Post by glitzyglow on Aug 21, 2013 10:05:14 GMT -5
Okay, please forgive typos as I'm on my phone. bowies, I welcome all here. I hope from my previous posts on this site people have the impression that I am level-headed and kind. I don't have to agree with someone, but I make a conscious effort to not belittle anyone and have a neutral tone. Muddled and winning both disagreed with me, which is cool. In fact, I welcome differing opinions. What I don't care for is condescending tones or speak, regardless of one's home board. I don't know Pink Squirrel, and while I can acknowledge that she had information to offer, her approach was abrasive. Imoan didn't offer anything constructive to the thread other to make an assinine and unfounded comment. She is notorious for board hopping only to make snide remarks, which is why I made my comment. Trolls they are not, but my interest in what they say lacks not because they don't frequent this board, but because of approach.
The reg issue is separate for me. I don't disagree with you bowies, but I don't think this thread is a strong example of the issue.
Post by PinkSquirrel on Aug 21, 2013 11:54:03 GMT -5
Well shit, if I knew I was going to be called abrasive I would have actually tried to be abrasive.
I will admit probably being a bit condescending because you continued to insist that Priceline wasn't working how it should work when everyone who has used Priceline was in agreement that this was how it works. I'm not a fan of people who screw up and try to place the blame on others. Your friend was clearly the one at fault and yet you were still going at Priceline with your pitchfork. It's weird. I get that it sucks but, but blaming the website that worked exactly as every review online will tell you it works is just silly.
Well shit, if I knew I was going to be called abrasive I would have actually tried to be abrasive.
I will admit probably being a bit condescending because you continued to insist that Priceline wasn't working how it should work when everyone who has used Priceline was in agreement that this was how it works. I'm not a fan of people who screw up and try to place the blame on others. Your friend was clearly the one at fault and yet you were still going at Priceline with your pitchfork. It's weird. I get that it sucks but, but blaming the website that worked exactly as every review online will tell you it works is just silly.
I wish you would stop trying to tell me what my concerns are. The website worked. I don't think the company worked to get the consumer the best deal. Ultimately the customer service was incredibly disappointing. And I was venting and heated when posted, thus the inflatedness of the post. Trying to "educate" me in a condescending way makes me uninterested what you say. It seems as if you understand the process better than me, however I don't appreciate being spoken to in that manner. I have no issue with disagreements or bluntness, but I prefer to give respect and I prefer to listen to people who speak to me in a similar fashion.
Well shit, if I knew I was going to be called abrasive I would have actually tried to be abrasive.
I will admit probably being a bit condescending because you continued to insist that Priceline wasn't working how it should work when everyone who has used Priceline was in agreement that this was how it works. I'm not a fan of people who screw up and try to place the blame on others. Your friend was clearly the one at fault and yet you were still going at Priceline with your pitchfork. It's weird. I get that it sucks but, but blaming the website that worked exactly as every review online will tell you it works is just silly.
I wish you would stop trying to tell me what my concerns are. The website worked. I don't think the company worked to get the consumer the best deal. Ultimately the customer service was incredibly disappointing. And I was venting and heated when posted, thus the inflatedness of the post. Trying to "educate" me in a condescending way makes me uninterested what you say. It seems as if you understand the process better than me, however I don't appreciate being spoken to in that manner. I have no issue with disagreements or bluntness, but I prefer to give respect and I prefer to listen to people who speak to me in a similar fashion.
I could have swore your concerns included them not giving you a good enough deal (% off wise), you wanting them to give you the best possible hotel for the price offered and you were annoyed you couldn't cancel even when you asked for a manager. Am I wrong? You definitely said all of these things. None of these reasons have anything to do with customer service. They all go back to your friend neglecting to RTFM.
And FFS when I say blaming a website I'm referring to Priceline as a whole company
I was abrasive after you kept insisting that Priceline was the problem here. No, your friend was. You live, you learn... you move on. But you sitting there blasting a company that was doing exactly what it's designed to do just reflects poorly on you.
And it's amazing to me that after all this time on a message board, so many people STILL don't understand what the term "troll" means. I'm not a troll simply because you dislike me. That's not the definition.
I was abrasive after you kept insisting that Priceline was the problem here. No, your friend was. You live, you learn... you move on. But you sitting there blasting a company that was doing exactly what it's designed to do just reflects poorly on you.
And it's amazing to me that after all this time on a message board, so many people STILL don't understand what the term "troll" means. I'm not a troll simply because you dislike me. That's not the definition.
I didn't call you a troll. In fact, I clearly stated you weren't in a previous post.