Springs1, I would like some organized Q&A time because the other threads are just too much for me. I really want some quiet, calm, polite, no name-calling, discussion. Can we do that? If so....
1. How old are you? 2. What do you do for work? 3. Where did you meet your husband? 4. What does he do for work? 5. How old are you? 6. Did you or your husband go to college? 7. Where (approx) do you live? 8. When did you first start writing reviews on the internet? 9. What was your first review? Do you have that c&p'd? 10. Do you have a positive dining experience to share with us? 11. Do you cook at home? 12. Does your husband cook? 13. Did your mom cook? 14. Why don't you like it when a server auto-refills your drink? 15. Are your parents married, divorced, seperated, never married?
Springs1, I would like some organized Q&A time because the other threads are just too much for me.
1. How old are you? 2. What do you do for work? 3. Where did you meet your husband? 4. What does he do for work? 5. How old are you? 6. Did you or your husband go to college? 7. Where (approx) do you live? 8. When did you first start writing reviews on the internet? 9. What was your first review? Do you have that c&p'd? 10. Do you have a positive dining experience to share with us? 11. Do you cook at home? 12. Does your husband cook? 13. Did your mom cook? 14. Why don't you like it when a server auto-refills your drink? 15. Are your parents married, divorced, seperated, never married?
Because I just spent way too long reading the other thread, I can tell you that she is 35, she's unemployed but used to data entry and may look for a job as a server or at a donut shop and she met her husband online. I'm assume she or DH cooks at home b/c she said they only eat out on the weekends. Also, she is 5' and weighs 90 something pounds. I apologize if I got any of this wrong.
She might have already left our corner of the Internet since they're putting the troll food away. However, she is like beetle juice, so maybe we just summon her?
However, she is like beetle juice, so maybe we just summon her?
Not meaning to stomp into your local board but followed from the link in the crazypost and had to add: of course you can summon her, she googles herself - which is apparently how she was summoned in the first place.
However, she is like beetle juice, so maybe we just summon her?
Not meaning to stomp into your local board but followed from the link in the crazypost and had to add: of course you can summon her, she googles herself - which is apparently how she was summoned in the first place.
Stangers are always welcome.
We figured she might not come play bc if she google herself, it might get lost in the MM threads and she skips right past it...
Thanks! And you are right, I think her many quotables being in people's siggy make googling herself show every post the sig is in and buried the fact that there is an entire thread with just her name, like a marquee calling for her performance. LOL I'm sure she'll find the linky when she realizes the other thread is drying up. I must say, I'd totally stalk this thread to catch her being a normal poster and answering the questions.
This is what I gathered from reading the damn thing:
1. How old are you? 35 (born in 1977) 2. What do you do for work? she is unemployed but used to do data entry 3. Where did you meet your husband? online because she is SUPER shy 4. What does he do for work? no idea 5. How old are you? see number 1 6. Did you or your husband go to college? she didn't go to college. I believe she has a learning disabilities. She said she tried nursing school but couldn't remember more that a few weeks worth of classes. She also says she has poor grammar and writing skills. 7. Where (approx) do you live? She said she went to Baton Rouge to dine with her parents so I would say LA our TX? 8. When did you first start writing reviews on the internet? 10 years ago 9. What was your first review? Do you have that c&p'd? 10. Do you have a positive dining experience to share with us? she has all the time but can't talk about it for some reason 11. Do you cook at home? 12. Does your husband cook? 13. Did your mom cook? 14. Why don't you like it when a server auto-refills your drink? because he ASSUMED she wanted a refill instead of asking her plus it's a loss of her time and his time. Instead of bringing an unwanted refill, he could have waited other table, DUHHHHHHHHHH! 15. Are your parents married, divorced, seperated, never married?
I believe she is obese even though she tells us she is under 100 lbs. She eats the grossest processed foods in huge quantities.
Because I just spent way too long reading the other thread, I can tell you that she is 35, she's unemployed but used to data entry and may look for a job as a server or at a donut shop and she met her husband online. I'm assume she or DH cooks at home b/c she said they only eat out on the weekends. Also, she is 5' and weighs 90 something pounds. I apologize if I got any of this wrong.
Is it bad that I kind of hope she would take a job as a server so she can see how policies and behind the scenes work?
Thought it's probably not worth hoping that she would come to see how hard it is and not complain so much...
10. Do you have a positive dining experience to share with us?
Today's, the waiter ALL on his own brought out my mayo and mustard *BEFORE* my food came out so he wouldn't forget. He was VERY NICE, VERY ATTENTIVE, PERFECT. He got 28%.
Yes a WHOLE LOT, that's why when I served people at the donut shop, I couldn't relate to what it was like to be that customer on the other side such as I made a man keep a raw donut. I was thinking about SALES(MORE RAISES THE MORE MONEY THE COMPANY MADE, BEING SELFISH IN OTHER WORDS), not that it was raw. I also gave a man at 9p.m. at night old decaf in a thermos that had been sitting all day most likely or at least my shift worth since 2p.m. only for most of them to say to warm it up. I was being selfish to try to save the company money so I could get more raises since coffee is expensive to waste a whole pot of coffee that was only going to be drank maybe a couple of cups out of it, plus at the time I was being lazy at the time that I didn't want to make a fresh pot only to waste it, it just didn't make sense to me. NOW, I couldn't **********FATHOM************** doing those things to people. I also didn't write down orders when I only had one person and had to REASK them when I go to the register(I have a horrible short term memory such as I can't remember names well once a person says something, it's forgotten 90% of the time). I wouldn't do that today. See, by not being a customer, I didn't think about that I wasn't being caring towards my customers by doing those things at the times I was doing them. I knew the decaf issue was wrong, but I still only cared about my money and I didn't want to make a whole new pot for maybe a quarter tip or no tip(Most customers didn't tip much since it was only a donut shop.) I should have though and probably would have made more money if I would have been more caring and *CONSIDERATE*.
I didn't hardly EVER eat out back then. The people I dated didn't have that type of money to eat out unless it was like fast food or pizza type of thing. When we did eat out the boyfriends I had, it was once in a while like once every few months or so if that. I probably ate out maybe 5 or less times in one year back then. I didn't know how it felt to be a customer since it wasn't even my money paying whether it was my mom or boyfriend's money. Me and my mom also went out to eat at times like 11a.m. when most of the time it's not bad service in GENERAL, because there's not as many people or we'd go like at 6a.m. in the morning when most people aren't up yet even.
So not eating out much made me to be bad at serving people. I did improve over time while I was there, but it took my a while to be considerate to act like that would have been *ME* in the customer's seat. I didn't understand what it was like to EVER have your order wrong in a tipping situation, only fast food. During my childhood until I was maybe 15-16, if we ate out once or twice a *YEAR* it was amazing as far as non-fast food restaurants go such as maybe mother's day or a birthday. We had fast food/pizza a lot more than non-fast food.
14. Why don't you like it when a server auto-refills your drink?
Now this is a COMMON SENSE question here. If someone likes to change up, it wastes *TIME* for that customer and if they wanted something else, it makes them feel OBLIGATED to take it. We BOTH have changed up before, such as I will change up from dr. pepper to coke, or my husband has done like 2 diet cokes, then a glass of water.
Also, even if I want the refill, I want the *CONTROL* since ********I************ AM PAYING THEM, so they have *NO RIGHTS* to CONTROL MY SERVICE as to what I want to drink, when I want something, and how I want something. That's all MY DECISION since I am the customer and they are not.
I have sent servers back before. For example, once I changed up from dr. pepper to coke at Red Lobster, the waiter didn't even apologize for guessing wrong and looked pissed, well GEE, if he would have ASKED me at the greeting if I wanted that type of service, he would have not wasted his time, our time, and other customer's time. He had to go back and get what I did want. Sometimes I have kept the refills out of feeling bad that they got it, but as a customer that is **PAYING*** them, I should be able to have what *******I*********** WANT in MY SERVICE THAT **I**** am PAYING FOR. I shouldn't have to feel bad, they should feel bad that they ASSUMED WRONG and saw how INCONSIDERATE it is to GUESS. The server isn't paying me, so why should they have a say so in what I want?
I hate it, because it's all about that they are trying to *CONTROL* my money. It's *MY* MONEY, I HAVE FULL CONTROL OVER WHAT GOES ON as to WHAT I WANT TO ORDER OR DON'T ORDER. The server has ZERO RIGHTS TO ********ORDER******** for the customer. WE GET TO SAY WHAT WE WANT OR DON'T WANT!! THAT IS COMMON SENSE!!
I don't understand WHY you don't have COMMON SENSE to understand why someone wouldn't like decisions being made when they may not want that refill? Did you think about their *******TIME WASTED******** if they didn't want it? Even for other customers even that server is affecting, but they don't care, do they? Did you EVER CONSIDER that let's say if they wanted to leave and all they wanted was their check, but your server got 5 people at your table's refills, think of the **********TIME WASTED*********** OF YOURS that you could have HAD YOUR CHECK ALREADY? It's VERY INCONSIDERATE to do things that you don't know the person wants to CONTROL them. Not everyone is the same. Instead of getting those 5 refills they could have gotten your check, gone to another table and got them refills in that amount of time.
Famous said: “I’m the type of iced tea lover who’s extremely picky about the teas I drink. When in restaurants, I hate when the waitress refills my iced-tea glass without asking-completely disturbing my perfect tea/sugar ratio.”
This next one is from a FORMER SERVER even that disagrees with this issue:
“Ashley November 29, 2008 at 11:38 pm I too am a server and as part of training in the restaurant I work at, I was taught to ask before bringing a refill, because although they will drink it if it’s in front of them, some people dont actually want that whole other glass of pop, they might actually want water or an alcoholic beverage… so in asking you always make sure the customer is getting what they want. ”
Even a former server NOTICED this, HMMMMM ISN'T THAT SOMETHING? "THEY MIGHT ACTUALLY WANT SOMETHING ELSE", WELL DUHH. They might just want the check. They might not even want anything else to drink. EVER THINK OF THAT, HUH?
Dave P. said: “I’m an iced tea drinker, so I generally like to finish a glass before it’s refilled. When a partially empty glass gets refilled, it borks my sugar to tea ratio!"
Hijinks saids: “Usually if they ask, I’ll say I’d like to switch to water please – I’m only drinking full flavor pop while pregnant, to avoid aspartame – because I don’t need all of that sugar. So bringing me another Coke without asking is mildly annoying, but I’ll still drink it LOL”
Peter S. said: "recently dined at Gordon Bierch in San Diego. I ordered a Coke with my meal and when asked if i wanted a refill, I requested to have a refill of root beer instead of Coke."
This really *********PROVES*********** NOT EVERYONE WANTS REFILLS WITHOUT ASKING! It's ******COMMON SENSE******* WHY I don't like it, because DUH, it's **********NOT YOUR DECISION********* TO MAKE since you aren't paying us, we are *PAYING YOU*, so if you want OUR MONEY, you have to do what ******************WE ONLY TELL YOU**********. WE ARE THE COMMANDERS TO TELL YOU HOW TO DO THE JOB!! WE ARE LIKE YOUR BOSS IF YOU WANT OUR MONEY TO DO AS *WE* SAY, NOT WHAT OTHER PEOPLE WANT. It's not your decision.
You don't feel it's ABSURD to have to tell your server "Please don't ORDER for me" or "Please let me order my refills myself please." I mean, that's ********************COMMON SENSE WE ARE THE CUSTOMER THAT **************WE************** GET TO MAKE THOSE TYPE OF DECISIONS OF WHAT WE WOULD LIKE TO ORDER since we are ******PAYING FOR THE SERVICE***********. WE ARE PAYING FOR OUR TIME THERE!! The refill may be free, but if you want a good tip, you have be CONSIDERATE of what the *CUSTOMER* may want. You don't know, maybe they want a glass of water next like that Pregnant lady I quoted. Maybe they want a bar drink next. Maybe they don't want a refill, they just got a call that someone got in an accident and they need to leave immediately, you DON'T KNOW.
I don't like people controlling me. It's my money, me drinking it, so WHY should *YOU* have a SAY in what goes into my body and what I am paying for as far as TIME THERE in the service?
WHY ASSUME when you could know 100% for CERTAIN not to waste time? My husband and I SEVERAL TIMES have turned down offers for water or when they were brought without ordering them, didn't TOUCH the water, NOT A SIP!! A simple question can let you know how to serve each table to AVOID WASTING TIME, WASTING EFFORT for NOTHING. WHY NOT do it? This way you will know to make EVERYONE happy. If they don't want that question, I would suggest to those people either TELL ask their server at the greeting if they can get refills without being asked or give them a LIST of things they want which one of them is on there about that they would like to have automatic refills. NO ONE can read minds and customers shouldn't have to feel that they have to ONE-UP the server that they will assume when honestly most servers don't give refills without asking in general. Even if they did, that's not my job to tell you "PLEASE LET ME ORDER", because that's common sense WHY we get a *MENU* in the first place, WHY we get asked what *********WE********** want to drink to begin with, because it's ***********OUR CHOICE***************, DUHHHHHHHHHH!! To all the servers that want control, STOP CONTROLLING PEOPLE. ASK PERMISSION TO DO SOMETHING SINCE YOU WANT THEIR MONEY AND YOU AREN'T PAYING THEM TO GET PERMISSION TO DO ANYTHING. If people want it, they should be *ASKING* for it just like I ask for my ranch or if I want a glass of water, I *ORDER* it, I don't assume my server will read my mind. Most servers don't bring you water even if you order bar drinks, some will, some won't.
I'm not at home right now so I'm on my phone, but I really wanted to say thank you very much for coming in and answering my questions. I might add more questions later, so please check back. Thank you!
I'm not at home right now so I'm on my phone, but I really wanted to say thank you very much for coming in and answering my questions. I might add more questions later, so please check back. Thank you!
Ok, I wasn't at my computer the entire day since early this morning, so that's why I didn't answer earlier. I do have a life too.
I have never once switched my drink up at a restaurant. If I order a soft drink I want to continue to drink that soft drink. If I have ordered a mixed drink that doesn't get free refills than they should ask if I want another. Drinks that get free refills should continue to be the same beverage and you pay for a new drink if you switch it up.
I am curious, I know you have mentioned you're pretty sure you have OCD. I think you might actually gave OCPD, which is slightly different. I don't ask to be rude, but wonder if you feel the degree to which you are particular has a negative impact on your life.Have you ever sought help for it?
I do agree with you that they should not bring you the receipt if they do notice something is wrong with a price rather than bring it to you and point it out. They should fix it if they noticed.
However, everyone I know does not expect a server to check every receipt print out against the menu. Especially at chain restaurants, that stuff should be all correct in the computer system. I disagree that they need to check everything. You seem to think by not checking everything against a physical menu that its because they don't care, but I say its because they expect management to have set up the register correctly, just as you expect your meal to be correct.
Drinks that get free refills should continue to be the same beverage
WHO SAYS? The *MENU DOESN'T STATE THAT YOU HAVE TO STICK WITH COKE IF YOU ORDER COKE FOR EXAMPLE? WTF DOES THE "MENU" STATE THAT, HUH?
NO, NO ONE HAS TO STICK WITH ANYTHING THEY DON'T WANT TO YOU STUPID IGNORANT PERSON! WHAT AN IDIOT YOU ARE!! WE ARE THE CUSTOMERS, WE ********RULE OUR SERVICE, NOT OUR SERVERS********** SINCE *WE* ARE PAYING FOR THE ********************SERVICE****************!!
NOPE, they are free refillable fountain drinks or tea that are the SAME PRICE.
You can choose and pick from the ENTIRE LIST of soft drinks or regular tea. Now if it's flavored tea, if you switch up from let's say coke or regular tea, you would only pay for the flavored tea since it would be more expensive, but not both drinks since they would have free refills.
Since 99.9% of the time we only switch from soft drinks and regular tea that are the SAME PRICE and are free refillable drinks, we NEVER, EVER, EVER, EVER GET CHARGED. IT'S ILLEGAL TO DO THAT.
"Complimentary refills on Fountain Beverages, Coffee and Tea"
Do you see where the menu states that you "HAVE" to stick with ONLY the SAME ONE of those in that category of drinks?"
A fountain beverage is that. It doesn't matter if someone wants a coke, a sprite, a diet coke, a dr. pepper, and a rootbeer, they LEGALLY only can get charged for *********ONE FOUNTAIN DRINK since they are FREE REFILLABLE AND ARE THE SAME PRICE***********!!
It's a *************CATEGORY************ OF DRINKS. NOWHERE DOES IT STATE if you order coke, you have to stick with that one drink. One person can order ONE coke and then want a margarita for example. They don't *********HAVE********** to have the refills if they don't want to. That's BS!! They also can have a glass of water instead if they want. They can have WHATEVER THEY DESIRE, because they are **********PAYING************** YOU, THE SERVER!! Now, if you switch to a glass of milk, then you would be billed for a coke and a milk, because you ordered something that has no free refills which is milk. If you ordered a coke and a coffee at the SAME EXACT TIME, you will pay for both, because you are ordering BOTH items at the same time, not refills on each separately.
The time my husband ordered a coffee and a diet coke, the waitress only billed us for the coffee, which she should have billed us for the diet coke because it was more expensive. If she would have billed us for both, she would have overcharged us, because that's FREE REFILLS on those drinks.
I had a time once where a waitress charged for switching and a manager was a bitch about it, so I reported this, the GM gave me $20 or $25 gift certificate over it and told me I was 100% CORRECT, because it's just getting a refill on a refillable beverage and they are the SAME PRICE. I can switch up if I want to and not have to pay more. This waitress was foreign and took things LITERALLY, so it wasn't intentional so I still left like 12% or so something like that.
If you think about it, it's true.
One other time I had a manager tell me I was correct at a fine dining restaurant when the waitress charged me for switching from dr. pepper to coke. She corrected the bill and told me that she agreed.
HOW COME THE ZILLIONS, I MEAN ZILLIONS OF TIMES I HAVE DONE THIS, even my husband, THOSE WERE THE ************ONLY TWO TIMES WE WERE EVER CHARGED?
It is an OVERCHARGE if you charge a person for a refill from let's say coke to dr. pepper, because it's a fountain drink, it doesn't matter what "FLAVOR" you start off with IDIOT!! THE PRICES ARE THE SAME. Even for regular tea. As I said before, if you got flavored tea that cost more, you'd pay for the flavored tea and not get charged for the regular tea if you switched from regular tea to flavored tea UNLESS the flavored tea would for some weird reason not have free refills like milk or orange juice for example.
YOU ARE 100% WRONG!!
It's **********ILLEGAL************ TO DO WHAT YOU ARE SAYING.
If I switch from a glass of coke, to a glass of dr. pepper, and then to a glass of sprite, how is that costing the company MORE MONEY to give me a different flavor of FOUNTAIN DRINK when those drinks are the ********SAME PRICE**********, HUH? IT'S NOT!! It would be totally unfair to charge me let's say the soft drinks were $2.50 a piece, you'd charge me 3 sets of $2.50 when all I am doing is getting my "FREE REFILLS ON MY FOUNTAIN DRINKS", NOT on which flavor you start off with.
YOU ARE REALLY STUPID!
HONESTLY we have had SOOOO MANY TIMES WHERE WE HAVE HAD FREE SOFT DRINKS LIKE IF WE ORDERED ALCOHOL, A LOT OF SERVERS WILL PURPOSELY NOT RING UP THE SOFT DRINKS. It's an overhead cost my husband told me.
It's just a refill on a fountain drink or regular iced tea, not a different price or something. YOU ARE STUPID. HOW COME I CAN DO THIS ****************AT EVERY RESTAURANT AND NOT GET CHARGED BUT THOSE 2 TIMES SINCE NOV. of 2000, HUH? OBVIOUSLY the managers don't consider it an extra cost since it's NOT!! YOU ARE TOO STUPID TO REALIZE THAT.
"Your glass is never half empty because refills are always free"
Under this category, they are free. That means I can pick and choose WHICHEVER one I want. Now as I said before, if you get the flavored tea that's more expensive, the switch to regular tea, you would get billed for the higher flavored tea. It would be OVERCHARGING you if you had to pay for another iced tea, just because your second one you didn't want the flavor in it. You don't see how STUPID YOU ARE?
Springs1, there is absolutely NO EXCUSE for you to have called Sounders an idiot simply because she disagrees with you!!! We are not baiting you nor insulting you but are frankly interested in having a CIVIL conversation with you about your views.
However, everyone I know does not expect a server to check every receipt print out against the menu.
WHY NOT, so you don't want them to **********CARE ABOUT YOUR MONEY IF THEY WANT YOU TO CARE ABOUT THEIR MONEY? That makes no sense to be ONE-SIDED ABOUT MONEY. YOUR MONEY IS JUST AS IMPORTANT AS THEIRS AND THEY SHOULD ACT LIKE IT WAS ACTUALLY *THEIR* MONEY IF THEY EXPECT A GOOD TIP BY *********CARING********** ABOUT IT AND NOT BEING LAZY ON THE JOB. I EXPECT IT, because if they want you to care about their money, they have to care about yours. It's an EQUAL, EQUAL SITUATION. Their money is not more important than mine. It's EQUALLY IMPORTANT, so if they treat my money like it's nothing, WHY can't I treat them the same WAY? WHY be caring about their money? That's not nice to not care, but then want someone to care about your money.
Especially at chain restaurants, that stuff should be all correct in the computer system.
But at times it's not and you can only trust yourself for what *YOU* can do to make your tip good to show you *CARE* about your customer's money as if it were yours. WHY trust when you can make your own way in life when you KNOW that this can happen and expect someone to care about your money when you don't care about theirs?
I disagree that they need to check everything. You seem to think by not checking everything against a physical menu that its because they don't care, but I say its because they expect management to have set up the register correctly, just as you expect your meal to be correct.
They don't care, because they know this can happen, it's COMMON SENSE. If you are a customer even at Walmart, you don't realize how many wrong prices I have had at stores, fast food, and at non-fast food restaurants. Rip offs everywhere, but the difference is with a server, they don't have to go to physical shelves to find things that would take hours, it takes literally less than 60 seconds for our bill, I have TIMED it the majority of times for our only party of 2 and they aren't getting paid for their service, so WHY should they care unlike servers?
You disagree, because you don't care about your money and you wouldn't even KNOW if you were overcharged, because you are TOO LAZY to check each price, aren't you? You also probably NEVER had this happen to you, so OF COURSE you don't understand, probably wouldn't know that you ever did since you probably don't check your prices, do you? WE HAVE **************MANY***************OF TIMES, it's RIDICULOUS!! One one vacation in 2008 or 2009(I can't remember, we got 2 wrong prices) at different restaurants, which one was the fine dining one I have mentioned at some point.
They don't care, because if they did, they'd *CARE* if they were overcharging you by **************TRYING***************** THEIR BEST, THEIR *******VERY BEST EFFORT********** TO FIND AN ERROR LIKE THAT to act like it was *THEIR* money they were losing. Even if they don't care about let's say a quarter overcharge or a dollar, the customer does, even if you say you don't, do you honestly want to pay more everytime to the restaurant and even to the server for overcharging you to which shows they don't care if they didn't even take any EFFORT to find the error?
They don't care. If you don't care about my money to TRY YOUR BEST TO *********FIND************ THE ERROR AND NOT BE SO UNCARING AND LAZY ASS ON THE JOB, WTH SHOULD I GIVE A RAT'S ASS ABOUT YOURS? Seriously, WHY?
WHY is the server's money holier than thou, but the customer's money is chopped liver to you, huh? WHY our money means NOTHING?
I expect my meal to be correct, because I am *PAYING* my server to make sure the obvious errors are not on my plate. Most mistakes you can see without touching the food such as wrong side dishes, missing condiments, sauce on food that was ordered on the side, etc. What does that have to do with anything?
WHY is the server's money more important that the customer's money? The manager doesn't care and in fact, CORPORATE changes the prices in the computer without at times the managers knowing, so the ONLY way to solve this is for the *SERVER* to verify the prices *BEFORE* they hand you the check.
I had a manager at Hooter's tell me that for a 10 cent overcharge. How come *I* FOUND IT? It was MOTHER'S DAY and VERY SLOW, because most people don't go there on mother's day. There was many waitresses at the door waiting to have customers, because it was so slow that day. I had to actually explain to the waitress about that if you went to a store, you saw a wrong price that would you feel the price on the shelf was correct or the computer that you didn't consent to when you put the item in your buggie? WE DON'T ORDER FROM THE COMPUTER, so the computer price isn't legally valid. It's false advertising if they would go with the computer price. The real price is the price on the menu since that's the *ADVERTISED* PRICE.
Tell me WHY should the ******CUSTOMER******** have to compare the menu prices with the menu prices when they are *********TIPPING**********SOMEONE TO ********CARE*********** about their money if they expect the customer to care about theirs, huh?
It's NOT "OUR" JOB SINCE WE AREN'T GETTING *******PAID*********TO BABY-SIT THE SERVER FOR THINGS THAT THEY COULD HAVE CAUGHT THEMSELVES BECAUSE THEY WERE UNCARING AND LAZY TO DO THE JOB CORRECTLY. If they don't care about your money, WHY should you have to care about theirs? WHY server's money is HOLY, but ours is DIRT?
I don't consider it to be a refill if it's a different beverage. That is a new drink to me.
It''s not though. It's a **********FOUNTAIN DRINK**************!!
WHY would it be fair if you switched from sprite to coke to get charged for both yet you can have 2 cokes and not be charged for the refill of coke.
Think about it like that. It doesn't cost the company more money to give me coke than sprite. They are the same price and it's both got free refills. WHY should it matter what "FLAVOR" I CHOOSE of that free refillable category to switch to if they are BOTH FREE REFILLABLES and they are BOTH THE SAME PRICE?
NOWHERE DO MENUS STATE "If you order one of our soft drinks or teas, you have to stick with the same one to get free refills", huh?
It DOESN'T, it's a ***************CATEGORY***************** WE ARE ORDERING FROM.
It doesn't matter which one we choose from that category. The refills are still free and the price of each are the same.
WHY I don't get charged? I mean, the GENERAL MANAGER gave me money over it, because this manager she told me was a bitch that they ended up firing because she was mean to customers and this was at an Applebee's. If a customer wants coke instead of sprite, it's still a fountain drink. That doesn't change and it doesn't cost more to give someone coke or sprite.
This isn't like switching from coke to milk or orange juice, because milk and orange juice are NOT free refillable drinks and are NOT the same price either. They are neither so if I order a coke, then milk, I have to pay for BOTH. If I order coke, milk, and orange juice, I will get billed for all THREE drinks, because my other drinks of milk and orange juice doesn't have free refills. UNDERSTAND THE DIFFERENCES HERE?
To me it's still a different drink. Yes it comes from a fountain but the syrups are different. I I order a coke and then want a sprite I pay for 2 drinks because they are still different syrups.
To me it's still a different drink. Yes it comes from a fountain but the syrups are different. I I order a coke and then want a sprite I pay for 2 drinks because they are still different syrups.
But it's FREE REFILLABLE DRINKS ON *************FOUNTAIN*************** DRINKS. THE SYRUPS ARE NOT COSTING MORE TO CHANGE UP IDIOT!! WHY DOES IT MATTER WHAT FLAVOR I CHOOSE IF THEY ARE FREE REFILLS ON ALL OF THEM IN THIS CATEGORY AND THEY COST THE SAME, HUH?
HOW COME I NEVER, EVER, EVER, EVER GET CHARGED, HUH? Those 2 times were isolated incidents and the managers were on my side 100%. The foreign waitress was not from here to understand things. So that's a bit different than a normal USA waitress that had been from here.
It's not to the managers a different drink to bill me for. It's also not a different drink according to the *MENU* as to where you order from (THE ADVERTISED PRICES).
I don't EVER get charged and I do this shit all the time at MANY restaurants, MANY!!
Ma'am, you rant about how everyone else is "uncaring" and yet you have just now been exceedingly rude to two people here who have been conversing with you VERY politely. You have had no legitimate reason to call us lazy or idiots. It seems you take refuge in insults simply because someone disagrees or present a different experience, view or opinion.
I DO look at my bill and notice if a price seems wrong. However, I have zero need to request a menu returned to check every item every time. This does NOT mean I do not value my money. You complain when servers waste your time yet you value your time less than your money because you find it worthwhile to spend minutes checking every bill against every menu. What percentage of the time do you find errors? Let's do some math: *Assume it takes you 3minutes to do this checking *assume at your previous job you earned $10/hr *this works out to approximately 16.7 cents per minute *at 3 minutes per bill, you have spent 50 cents worth of your time. **how many times is the discrepancy on your bill at least 50 cents overcharged? I will guess it is rarely. Let's pick what I would consider to be a high percentage...10% of the time you eat out, your bill is wrong by $1. *this means by checking, you will have saved yourself 50cents (you must subtract your time value). *this means 90% of the time, you have just cost yourself that 50cents. You are LOSING your time/money at this rate
This is the type of win-lose costing most people consider...therefore this is why they do not do this (checking against the menu for every item every time). Assuming most servers are people, they treat customers the way they would act, they themselves have made the above calculation and decided it does not add on their favor, they operate on the same assumption.
Assumptions are NOT always being lazy...if humans do not create a set of values and behaviors for frequent occurrences. They waste time and overload the senses/brain.
I'm also pretty care free when going out. As long as my food tastes good and you keep my beverage filled and never empty I'm a happy camper. The only time I've ever sent anything back was when it was raw.
Ma'am, you rant about how everyone else is "uncaring" and yet you have just now been exceedingly rude to two people here who have been conversing with you VERY politely. You have had no legitimate reason to call us lazy or idiots. It seems you take refuge in insults simply because someone disagrees or present a different experience, view or opinion.
I DO look at my bill and notice if a price seems wrong. However, I have zero need to request a menu returned to check every item every time. This does NOT mean I do not value my money. You complain when servers waste your time yet you value your time less than your money because you find it worthwhile to spend minutes checking every bill against every menu. What percentage of the time do you find errors? Let's do some math: *Assume it takes you 3minutes to do this checking *assume at your previous job you earned $10/hr *this works out to approximately 16.7 cents per minute *at 3 minutes per bill, you have spent 50 cents worth of your time. **how many times is the discrepancy on your bill at least 50 cents overcharged? I will guess it is rarely. Let's pick what I would consider to be a high percentage...10% of the time you eat out, your bill is wrong by $1. *this means by checking, you will have saved yourself 50cents (you must subtract your time value). *this means 90% of the time, you have just cost yourself that 50cents. You are LOSING your time/money at this rate
This is the type of win-lose costing most people consider...therefore this is why they do not do this (checking against the menu for every item every time). Assuming most servers are people, they treat customers the way they would act, they themselves have made the above calculation and decided it does not add on their favor, they operate on the same assumption.
Assumptions are NOT always being lazy...if humans do not create a set of values and behaviors for frequent occurrences. They waste time and overload the senses/brain.
It's being UNCARING AND LAZY. Assuming you want another refill instead of making a trip to come to ask *IS* being lazy.
It IS LAZY and UNCARING to not ************CARE************* ABOUT EVERY SINGLE SOLITARY THING YOU HAND THE CUSTOMER FOR THINGS YOU CAN CONTROL!!
Why should it matter if it doesn't happen as often as let's say something wrong with your food? So the server should be SELFISH AND ONLY CARE ABOUT HIS OR HER MONEY, NOT ABOUT YOURS just because it doesn't happen a lot, HOW **************SELFISH AND SELF-CENTERED*********** IS THAT as well as VERY LAZY, HUH?
YES IT DOES, because if you did, you would keep your menu when your server wants to take the menu at your table or go to get a menu or ask for one, then when your check comes, if you truly valued your money, you would care about *******EVERY SINGLE CENT**********. WHAT A CROCK OF SHIT that you care about your money, you don't.