Oh, I hope you are being compensated for that screw-up! I would be livid.
I’m not ready to invest the amount of emotions it takes to be livid into a plastic and stainless dishwasher, but I am definitely annoyed and inconvenienced, and they will be refunding me the installation fee. I also told them I should have bought a kitchen aid from Home Depot (this is a bosch from Lowe’s)
Hey, in my book that would be compensated! Is your current dishwasher still working?
And...I have a Bosch and I love it. I'll say you made the right choice