Peloton delivery question- Sorry!!

[daisy0721]

I just ordered mine tonight. Yay!! My delivery date is August 22. Anyone have any luck moving up their date?

[TR]

omg can we get a Peleton board? lol this is not directed just at you OP

[tripleshot]

May 28, 2020 17:47:58 GMT -5 TR said:

omg can we get a Peleton board? lol this is not directed just at you OP

There is a H&F board...

[tripleshot]

pandce.proboards.com/thread/619325/peloton-delivery-question

[daisy0721]

May 28, 2020 17:47:58 GMT -5 TR said:

omg can we get a Peleton board? lol this is not directed just at you OP

Lol should of looked over there!!

[icedcoffee]

I heard people with XPO deliveries were having some luck moving it up, but those with Peloton deliveries were not. If you live close to a store it’s most likely Peloton doing the delivery. Welcome! Love my bike!

[daisy0721]

May 29, 2020 5:50:19 GMT -5 icedcoffee said:

I heard people with XPO deliveries were having some luck moving it up, but those with Peloton deliveries were not. If you live close to a store it’s most likely Peloton doing the delivery. Welcome! Love my bike!

I chatted with Peloton. Peloton is delivering it.

[purplepenguin7]

I posted in the other thread that I couldn't move up my delivery date with Peloton (not XPO) and I tried every 2-3 days and got my date moved up by about 6 weeks. It sounds annoying and I feel terrible for the support team, but you really do just have to keep trying.

[fryjack2]

May 29, 2020 9:56:41 GMT -5 purplepenguin7 said:

I posted in the other thread that I couldn't move up my delivery date with Peloton (not XPO) and I tried every 2-3 days and got my date moved up by about 6 weeks. It sounds annoying and I feel terrible for the support team, but you really do just have to keep trying.

This gives me hope.  I even asked to change to XPO and was shot down. 

I'll keep trying.

Did you use the chat function ( that is 99% automated and annoying) or called the store ( the # to call in the email is automated saying basically nothing they can do for sooner deliveries)?

[daisy0721]

May 29, 2020 10:33:59 GMT -5 fryjack2 said:

May 29, 2020 9:56:41 GMT -5 purplepenguin7 said:

I posted in the other thread that I couldn't move up my delivery date with Peloton (not XPO) and I tried every 2-3 days and got my date moved up by about 6 weeks. It sounds annoying and I feel terrible for the support team, but you really do just have to keep trying.

This gives me hope.  I even asked to change to XPO and was shot down. 

I'll keep trying.

Did you use the chat function ( that is 99% automated and annoying) or called the store ( the # to call in the email is automated saying basically nothing they can do for sooner deliveries)?

I am going to keep trying. My neighbor ordered one about 2 weeks ago. They just just deliver them both together. Lol

[purplepenguin7]

May 29, 2020 10:55:04 GMT -5 daisy0721 said:

May 29, 2020 10:33:59 GMT -5 fryjack2 said:

This gives me hope.  I even asked to change to XPO and was shot down. 

I'll keep trying.

Did you use the chat function ( that is 99% automated and annoying) or called the store ( the # to call in the email is automated saying basically nothing they can do for sooner deliveries)?

I am going to keep trying. My neighbor ordered one about 2 weeks ago. They just just deliver them both together. Lol

I did both chat and corporate phone number (stores in my area aren't open). I had mixed luck though both options, got a yes through both chat and phone on different days.  The best way to get through is to ignore all the automated messages about changing delivery and just stay on hold for an agent on both options.  Its obnoxious but you really just have to keep trying your luck.