Ncep: overkill or justified

[shortstax]

Someone hacked into my DoorDash account, added an address in another state, and placed an order that wiped out a giftcard I had stored in my account.

DD is “investigating” to see if they will reinstate my funds.

In the meantime, I have the address it went to and the pic from where the driver left it on the front porch.

I’m bored, feisty, and angry (aka peak 2020) and kind of want to file a police report in that city since we know where the goods went. DH says that’s ridiculous, lol.

So—overkill or justified?

[wanderingback]

No, I personally would not file a police report.

[WOT?*]

I would say overkill, but your account was hacked and I want something fun to follow, so it's totally justified because I look forward to the follow up threads.

[muffin0]

Justified.

[seeyalater52]

I’d worry that somehow the delivery address wasn’t the same person that hacked you and stole your gift card. So I vote no.

[af1212]

Is there any way they have access to any other information about you? Your address or banking info?

I would definitely file a police report just to have it recorded. It doesn’t mean the police are going to do anything about it. If you find in coming weeks that anything else has been compromised it may be helpful to have a record tbat it started with door dash.

[shortstax]

Ok, After sitting in it for 5 minutes, I agree it’s ridiculous.

Someone in Georgia is enjoying $36 of McDonalds on me tonight. My beef will be with DD if they don’t refund it, not this person who apparently loves apple pies, lol.

[af1212]

Just re-read your post. I would not file a police report in the town it went to, I would file it with my own police. They can decide whether to contact the other town’s law enforcement or not.

When my cc was used in another town I just told My own police I didn’t tell the town where it was used.

[shortstax]

Also, when I google image the address, it matches with the pic of the front porch where the driver left the food.

I need a new hobby.

[TR]

Oct 25, 2020 17:07:08 GMT -5 shortstax said:

Also, when I google image the address, it matches with the pic of the front porch where the driver left the food.

I need a new hobby.

Well, that’s not surprising. But the person who hacked it could have been testing the card and sent food to some random address.

[shortstax]

Oct 25, 2020 17:12:40 GMT -5 TR said:

Oct 25, 2020 17:07:08 GMT -5 shortstax said:

Also, when I google image the address, it matches with the pic of the front porch where the driver left the food.

I need a new hobby.

Well, that’s not surprising. But the person who hacked it could have been testing the card and sent food to some random address.

Very true. Plus, let’s be real, stolen McDonalds is not a reason to get police involved.

[mcppalmbeach]

I can’t imagine anyone savvy enough to hack into your account would be dumb enough to place the order to their own home. Is there a way they could take that gift card # and sell it? Or was order placed directly from Door Dash (I know nothing about Door Dash, I’m sure that’s obvious lol)?

[4speedy]

Oct 25, 2020 17:03:29 GMT -5 shortstax said:

Ok, After sitting in it for 5 minutes, I agree it’s ridiculous.

Someone in Georgia is enjoying $36 of McDonalds on me tonight. My beef will be with DD if they don’t refund it, not this person who apparently loves apple pies, lol.

I absolutely would report this to door dash as well as the police in your town and the police in the town where the delivery took place.  I sincerely doubt that a person who has the ability to hack your account is starving and in desperate need of an apple pie.  But the next person they steal from might be depending on their door dash credit to get them through the month or it could have been gifted to ean elderly person so that they don’t have to go out.  It’s not about restoring your $36, it’s about preventing a worse harm to the next person.

[4speedy]

Oct 25, 2020 17:15:50 GMT -5 shortstax said:

Oct 25, 2020 17:12:40 GMT -5 TR said:

Well, that’s not surprising. But the person who hacked it could have been testing the card and sent food to some random address.

Very true. Plus, let’s be real, stolen McDonalds is not a reason to get police involved.

The thief didn’t steal McDonalds.  The thief stole digital information.  Much different.  If I seem like I am over reacting, it’s because a few years ago, we had a $48 purchase to our Kroger account.  2 days later, we had $900 charged to our Amazon account.  I had not noticed the Kroger charge until the Amazon charge hit.  (Oddly enough, I was actually standing in line at Kroger when I saw the Amazon charge.). Both times, they had changed the address to two different locations in different states.  We found out my info had been published on the dark web and it was a real mess.

[waverly]

I don't know- Some people do this habitually, so really it’s not just your money but thousands of others that they’ve done it to. I’ve seen it more with packages rather than Door Dash. And if no one says anything about the address they would never be caught.

Now if it were a one time theft of $20, obviously the police aren’t really going to care and it’s not worth their time. But how would you know the situation behind the theft?

[msmerymac]

I’m pretty big on not calling the cops unless someone is dying given the severe, systemic issues with have with cops murdering black and brown people, so a stolen Big Mac wouldn’t fall under that definition. But maybe that’s just me.

[Jalapeñomel]

I’m not sure what I’d do, but I can say that I’ve had a pull on my account and then had my account wiped out.

It was like $20 at a gas station, and then $1000 in a new phone through Verizon (that I thankfully had intercepted by the USPS).

[4speedy]

I’m surprised at the number of people saying this is no big deal, or somebody must have really needed it, or reporting it could put a person of color in danger.  This was not a gift card stolen from a glove compartment, it was a cyber crime.  Statistically, minor hacking crimes are done by well off,  white young people.  Poor people are not sitting at their computers committing crimes.  You’re  not putting anyone in danger by reporting it.  And people who commit these crimes tend to escalate once they get away with it.  

[One Girl In All The World]

Oct 25, 2020 18:14:39 GMT -5 4speedy said:

I’m surprised at the number of people saying this is no big deal, or somebody must have really needed it, or reporting it could put a person of color in danger.  This was not a gift card stolen from a glove compartment, it was a cyber crime.  Statistically, minor hacking crimes are done by well off,  white young people.  Poor people are not sitting at their computers committing crimes.  You’re  not putting anyone in danger by reporting it.  And people who commit these crimes tend to escalate once they get away with it.  

I'm here based on personal experience. Though the police have done fuck all about it, so it's probably a waste of time to call them either way.

[VillainV]

I’ve had my credit card number used before, and never filed a police report (just reported fraudulent activity with my card company). This seems a little bit different though. I’d probably cancel any cards associated with that account, change all my logins/passwords, and set up credit monitoring. I’m not sure if i would file a police report or not, but I don’t think it could hurt to have one on file. They won’t do anything about it, it at least there will be a record if you need it.

[isabel]

Oct 25, 2020 17:00:22 GMT -5 seeyalater52 said:

I’d worry that somehow the delivery address wasn’t the same person that hacked you and stole your gift card. So I vote no.

Yep. We had someone set up Comcast with our information somehow at an address a few cities over. Comcast said it likely wasn't the people who actually live at the address, just someone trying to see if they could make it work for some other purpose. The details are fuzzy. (We never talked about filing a police report, this was just part of the conversation with Comcast in trying to figure out what was going on.)

Anyway, I would be very annoyed and would fully expect DD to refund the gift card, but I would not file a police report.

[wanderingback]

Oct 25, 2020 18:14:39 GMT -5 4speedy said:

I’m surprised at the number of people saying this is no big deal, or somebody must have really needed it, or reporting it could put a person of color in danger.  This was not a gift card stolen from a glove compartment, it was a cyber crime.  Statistically, minor hacking crimes are done by well off,  white young people.  Poor people are not sitting at their computers committing crimes.  You’re  not putting anyone in danger by reporting it.  And people who commit these crimes tend to escalate once they get away with it.  

For me personally over the past several years I've moved more and more towards the prison abolition movement.
I know that's controversial and it's hard to live in a space where that's not realistic at the moment. However, that's where I'm at and that's why I said I wouldn't call the police. I don't want to contribute to the current system that we have. I do try to put my money (and volunteer when volunteering in person was easier pre-covid) to movements that support these missions. 
*Disclaimer, I've been robbed, have had identify theft, etc, so I do understand the difficulties that arise from that from a personal standpoint. 

[sofamonkey]

Omggggg I kept reading DD as your daughter, and thought you were being harsh on her or I missed something. 😂 DoorDash not you kid. 🤪

[lillaguma]

Oct 25, 2020 20:26:21 GMT -5 sofamonkey said:

Omggggg I kept reading DD as your daughter, and thought you were being harsh on her or I missed something. 😂 DoorDash not you kid. 🤪

OMG. Me, too. I kept going back and rereading to try to understand why you'd be so angry at your daughter. I feel like an idiot now.

[sofamonkey]

Oct 25, 2020 20:28:31 GMT -5 lillaguma said:

Oct 25, 2020 20:26:21 GMT -5 sofamonkey said:

Omggggg I kept reading DD as your daughter, and thought you were being harsh on her or I missed something. 😂 DoorDash not you kid. 🤪

OMG. Me, too. I kept going back and rereading to try to understand why you'd be so angry at your daughter. I feel like an idiot now.

😂😂😂

[susquehanna]

Oct 25, 2020 17:12:40 GMT -5 TR said:

Oct 25, 2020 17:07:08 GMT -5 shortstax said:

Also, when I google image the address, it matches with the pic of the front porch where the driver left the food.

I need a new hobby.

Well, that’s not surprising. But the person who hacked it could have been testing the card and sent food to some random address.

Can you imagine if you got a black man killed over $35 in McDonalds, and it turns out that he wasn't even the one who ordered it?

[picaflora]

I would file a police report in your state. Should more of your info be out there, some banks require/will ask for a police report in order to "prove" fraud and re-fund your account.

This is usually with debit cards, but I'd want the paperwork in place just in case.

[jezebel]

If I were the criminal in this case, I’d probably have the food delivered to a neighbors house and left outside. Then I could go pick it up after delivery without using my real address.

It seems unlikely that the hacker used their own address for delivery, so I’m not sure it’s useful.

[TR]

Oct 26, 2020 9:04:35 GMT -5 jezebel said:

If I were the criminal in this case, I’d probably have the food delivered to a neighbors house and left outside. Then I could go pick it up after delivery without using my real address.

It seems unlikely that the hacker used their own address for delivery, so I’m not sure it’s useful.

This is the key. I don't think most people here are saying that this theft isn't worthy of reporting to the police. It's more that it's unlikely that the address used has anything to do with who actually did the hacking and it would suck to involve those people for no reason.

[icedcoffee]

Personally I'd rely on DD for making it right and assuming they credited me I'd ignore the rest. Like if DD wants to file a police report then they should do that, but I'd more just be focused on getting my $36 back and once I got that it's on DD to solve the rest of the crime.

Change your password once they credit you!