tentative mm thumbs up to PBK

[pierogigirl]

I ordered DS2 a PBK Anywhere chair for his big first birthday present about a month before his birthday. It came and it had my address on the box, but it was a chair and slipcover for a girl and the packing slip was for someone in NYC. I called. They picked it up and needed the whole order- not just the slipcover, even though I had ordered the same chair. I was told be the replacement would be here today (two days before his birthday and 4 days before his party). I asked and received a credit for the shipping ($17). It didn't come.

I called and the cs rep said it was supposed to be delivered today, but it hadn't shipped yet. She was able to find out why the order was delayed. I asked if there was anything else they could do since it would not be here in time for the party and they had gone on sale since I ordered it (and this was the second mistake with the order). She offered me $36 off the total.

I still don't know when it'll be here and we're going to give him a Christmas present for his birthday and have the chair be his big Santa gift. If they credit my card correctly, the total went from $136 to $83. I have to give them a thumbs up for trying to make it right. I was not too happy with the original price, but $83 sounds pretty good.

[Deleted]

Oh great price. I love those chairs. I'm gonna stalk sales for the next two years.

[whitepicketfence]

That is a good price!

We bought anywhere chairs for both kids for Christmas this year. I bought the inserts on ebay ($49.95 shipped for each) and then bought the monogrammed slipcovers from PBK when the ones I wanted went on sale. I think I still paid more per chair than you did.

[Miss Phryne Fisher]

Dec 4, 2012 20:29:30 GMT -5 @notquiteblushing said:

Oh great price. I love those chairs. I'm gonna stalk sales for the next two years.

In November yearly they go down to $50 for the chair, $20 for the slipcover (the plain ones). I think with tax we paid like $80 for ours (no shipping, we went to the store). The associate said they do the same basic sales every year.

[MamaMaui24]

Dec 4, 2012 20:29:30 GMT -5 @notquiteblushing said:

Oh great price. I love those chairs. I'm gonna stalk sales for the next two years.

Uglysofa.com has them for $70!