The braintrust that is the recruiting department

[bronxgirl]

Several years ago at my workplace department heads were responsible for doing their own recruiting. This generally resulted in filling positions relatively easily with qualified people. A few years ago they created a recruiting department and staffed it with a stream of increasingly incompetent people. Since then hiring has been a clusterfuck. My department is comprised of people with various degrees who do similar jobs, but I am the only one in my profession and for several reasons we need more. Now that we have some openings my boss has stressed to the recruiter that we need to hire someone specifically in my profession. Much to my surprise the recruiter actually placed several adds in appropriate professional publications/ job search sites, but we didn't get any relevant resumes. My boss sent me the list to look at so I clicked on all the ads the recruiter sent out and in every single one of them she wrote the WRONG job title. We are hiring for a licensed therapist and she titled all of them as therapy assitant positions which is a completely different job! Plus, on one of the ads she got the city wrong. WTF??? When my boss called her she initally got defensive and didn't think it mattered :-| but later agreed to alter them.

[luvmagoldn]

That chick would be toast at my company. I'm sorry you have a crap recruiter.

ETA: Just curious, how many requisitions is this recruiter working on? The lower the number the worse this is.

[bronxgirl]

Dec 4, 2012 20:16:41 GMT -5 luvmagoldn said:

That chick would be toast at my company. I'm sorry you have a crap recruiter.

ETA: Just curious, how many requisitions is this recruiter working on? The lower the number the worse this is.

the whole set-up is ridiculous. She reports to the HR dept and they have their own VP (who apparently is also incompetent) so no one else in a position of power can do anything about this, despite several dept. heads having tried.

[luvmagoldn]

I work in HR and recruiting is part of our organization so that is pretty standard. But if several senior level people were complaining something would change.

I can see why you are frustrated.

[ellipses84]

We used to have an incompetent HR Dept. Fortunately they didn't mind if other people did their jobs for them, so a lot of people were hired through the back door, not by HR recruiting. We also developed very detailed job descriptions for them since they had very little understanding of our business and were very involved in the hiring process. If we didn't like any of the candidates, we wouldn't settle for one and we would send HR back to the drawing board. It took forever and sucked when we really needed help, but it is better than hiring the wrong person and wasting your time training them.

[pamela]

I feel you on crappy recruiting department. I work for a Fortune 500 company and it's embarassing how bad we are at hiring. It's amazing we operate at all.

[rosetyler]

As someone who works in HR, this makes me very, very sad.