Gas leak, high bill

[steph96]

Our gas bill was 4x what it normally is this month. Today I smelled a gas leak and had the gas company come out. It turns out that our meter was leaking. Can we contest our bill or anything? I don't think we should have to pay extra just because their meter was leaking.

[ijack]

Can you prove that the leak caused the high bill? It would have to be leaking pretty heavily to cause that big of an increase, and chances are you would have smelled it previously.

[ijack]

Also, where was the leak? inlet or outlet?

[steph96]

It was on the left hand side of the meter. It was something in that tube thing. That's all I know.

I guess I'm SOL on the high bill? I expected it to be higher since it has been so cold, but not THAT high.

[ijack]

Is it on the side of the meter that comes out of the ground and into the meter? Or the side that goes into your house?

[steph96]

Attachment Deleted
It looks like this so I'm not sure which goes to the house. It's on the left side between the circle thing sticking out and the actual meter.

[whosthatgirl]

We had a water leak this summer. Our water company will do one adjustment every calendar year. I think they did a 50% reduction. It's worth asking about. The guy from the water company who came to shut off our main told me about it.

[ijack]

I can't see a pic, but it's worth asking. I'm guessing it's on the inlet side of the meter, which means that it didn't effect your numbers.