Post by pursemeatballs on Mar 30, 2013 12:28:01 GMT -5
I'm sure the manager thought it was funny (after you left). I would email Target CS and complain about the website and explain how much time and gas you wasted.
I worked part-time at Macy's for awhile. When their system tells you a store has something it means they MIGHT have it. Their stock doesn't do an immediate update, it only updates on Sunday nights. Whenever I searched for something for a user, unless we were so swamped that I couldn't, I"d call the other store and ask them to hold it for the customer. They would usually do a 24 hour hold (we weren't supposed to call for sale items and stores aren't supposed to hold items but usually we would call and the other store would hold it) or if I couldn't call I'd print the info for the user tell them to call before going to be sure it was there and ask the store to hold it.
Having been through this working at Macy's, I will now always call any store to confirm they have something and ask them to hold it rather than making a trip when it is something I really need or want and the store is a distance away or out of my way to get there.
I feel like I shouldn't say this but did you wait till the day before easter to decide and buy this game? Also Target is a madhouse on the day before Easter, you really can't have high expectations of great service they are doing all they can to keep the building from falling down on busy days like this one.
The fault lies with the manufacturer then... why give the store manager grief on one of the busiest madhouse days. You probably feel better though I guess.
Also next time call the store before you drive so far out of the way. Computers are unreliable.
lol If she called, they would have looked it up on the computer and been like, yeah, we have some available! Then she would have driven all the way there and had the same problem.
They would have looked for the game and been able to hold a copy if they had one. I'm sure it's busy as hell there so it would be a long ass phone call but still.
Thank you . 8:30 is early and they should have gone the extra mile to call the other store while you were standing there. So yes I am wrong. Sorry Lhc. I visualized you there at noon in my head.