PIP: Tory Burch bag vent

[cransplash]

I got promoted in March and DH surprised me with a new Tory Burch Amanda Hobo bag from Bloomingdale's. I do use it daily, but the edges of the purse look so worn and the color is fading. I am so peeved! This purse cost about $500. (Just about all 4 edges are wearing/fading like this.)

Is there anything I can do? I debated if I should get another LV but decided on the TB since I loved the color.

[aaxoxo75]

I would be upset too, such a beautiful bag. Could you maybe take it back to Bloomies?

[cransplash]

Jun 7, 2012 18:47:44 GMT -5 aaxoxo75 said:

I would be upset too, such a beautiful bag. Could you maybe take it back to Bloomies?

He ordered it online (we don't have a Bloomies near us). I wonder if they'd even return it? I am so mad!!!

[FormerCityGirl]

I don't think there's much to be done as far as a repair since the color is unusual. I'd contact Tory Burch and Bloomies to see if anything can be done.

[joanis018]

Bloomies would definitely take it back- they're pretty awesome about returns, regardless of the time that's passed.

[cransplash]

Jun 7, 2012 19:18:41 GMT -5 @mavjen said:

That sux! That really does for a bag that is only 2+ months old.

I know, right? WTH.
I think I am finally going to get myself an MZ Wallace or look for the LV I want. I've had my LVs for years and they still look great.

[cransplash]

Jun 7, 2012 19:39:18 GMT -5 @mavjen said:

I didn't know you got promoted, congratulations cran!!

Thanks mav

[Deleted]

Congrats on the promotion! I would definately contact bloomies and see what they are willing to do for you.

[cransplash]

Hi all- I live chatted with a Bloomies rep and they told me to just send it back for an exchange or a full refund. As much as I love the orange color, I don't want to risk getting another one from TB and have the same thing happen again.

Thanks for the advice, and I am so glad I can return it for a full refund!

[veruca5839]

That's awesome about the Bloomies CS! Glad you can get a refund!
Congrats on the promotion!