Target return question

[Deleted]

lauranicole91

I ordered some stuff online from Target.  They ended up sending me two swimsuit tops and a bottom that I didn't order on top of the stuff I did order.  My name is on the slip inside the wrong package but the items don't have tags on them.  Can I return the stuff?  Do I just go in and give it back?  It is like a bikini so I would never wear it and don't know anybody who would.

[puppylove64]

I'm not the target expert but I returned stuff from online with no problems! Just put them in the clear package it came in and take your packing slip. They put the money back on the cc you bought it with!

[Deleted]

Apr 26, 2013 13:41:11 GMT -5 puppylove64 said:

I'm not the target expert but I returned stuff from online with no problems! Just put them in the clear package it came in and take your packing slip. They put the money back on the cc you bought it with!

That's the problem, I didn't actually buy this stuff. They shipped it to the wrong person!

[puppylove64]

Oh boo! You will probably have to call the online customer service and have them fix it then

On my last order, they sent my correct order, with two packing slips, mine and someone else's. I didn't think much of it since I used the correct one to return stuff.

You could always return it and get a store credit, without the packing slip, but then it may not be the same $$ you paid

[puppylove64]

Ok apparently I'm a bad reader! I would just return the stuff that wasnt yours and tell them what happened. I wouldn't "return" it for the other person because they need to contact target on their own

[lauranicole91]

Sorry I've been at work and am just now catching up on posts.

That's a tricky situation. I've never dealt with a return like what you are describing so I would suggest calling the online customer service.

Sorry I'm no help.

As far as not having tags. 99% of our items have tags or printed text inside with their item number on it that we type in.

[Deleted]

Ok thanks! I think I will just take them to our target and see what they say.

[lauranicole91]

Yeah. We have a phone number/hotline to call on the spot for strange issues like yours. I'm sure they will do what they can.