Coins and the bank

[sawyerthedestroyer]

I had a tag sale last weekend and have like $50 in quarters, nickels, and dimes.

Do I need to roll all that up to take to the bank?

Would dumping it into one of those Coin Star things be easier? What % do they usually take for that?

Thanks!

ETA: I'm with BOA if that makes any difference.

[bugandbibs]

Both of my credit unions have machines to dump all of the coins in, and they don't take a percent as long as you have an account there. One CU keeps it in the lobby as self serve. The other CU has them behind the tellers at their branches.

[6fsn]

Chase wants you to roll them. Just call and ask the bank.

[MadamePresident]

You can probably just bring them in and they have a change counter in the back.

[Muddled]

CoinStar is easier, but they take a percentage to give you cash. If you choose a gift certificate instead of cash, you can get your whole amount. I guess it depends on how you want to use the money as to whether it's worth it or not. Last time I did it, I got an Amazon gift card.

eta- sorry, I don't know the percentage offhand.

[Roc A Bee]

You can choose a gc at coinstar and get the whole amount. DH rolls coins and takes them in. He got papers from the dollar store.

[TrickyBob]

Are you a customer of the bank? If yes; just walk in and hand them the coins, but please do not go near closing.


All banks usually have coin counters. I suggest not rolling them because sometimes they just end up off and that gets the teller in trouble. You'll be fine just giving them loose coin.

[shortcake2675]

If you walked in to my line when I was a teller at WF with a pile of quarters that was huge and we were busy, I'd hand you papers and point to the waiting area and ask you to come back when you had them rolled.

If we weren't too busy, I might be able to help you roll. I didn't have access to a change machine.

[agnes]

When we had an account with Wescom CU, they had coin machine. One day it was broken and they turned me away. It was no where near closing. I assume they relied on the machine too much or the teller was just a douche. There machine was free to members up until a couple years ago. I think they charge like 2%.

I have SchoolsFirst CU now and they also have a coin machine. It was free to members. No idea what % they charge for non-members.

We had about $400 something the last time we did it. Basically a gallon glass lab bottle.

[Deleted]

I've used Coinstar. I don't remember the percentage, but it wasn't horrible. Call the bank. My previous bank would not accept money if it wasn't rolled.

[Mrs.Rad888]

I've used Coinstar, and afterwards I wished I hadn't. They charge almost 10%. It's worth it to use a machine at your bank/credit union if available.

[madringal]

Jun 8, 2012 17:00:33 GMT -5 shortcake2675 said:

If you walked in to my line when I was a teller at WF with a pile of quarters that was huge and we were busy, I'd hand you papers and point to the waiting area and ask you to come back when you had them rolled.

If we weren't too busy, I might be able to help you roll. I didn't have access to a change machine.

I would be LIVID with one of my tellers if they treated a customer like this! A customer cashing in coin is no less important then a customer cashing a check, or making a deposit.

OP - just call your branch and ask how they prefer you handle it. Some banks want them rolled and will provide you with coin tubes. Some banks want them loose and they count them themselves. And different branches of the same bank my do it differently depending on if they have a counter or not.

[TrickyBob]

Jun 8, 2012 21:57:54 GMT -5 agnes said:

When we had an account with Wescom CU, they had coin machine. One day it was broken and they turned me away. It was no where near closing. I assume they relied on the machine too much or the teller was just a douche. There machine was free to members up until a couple years ago. I think they charge like 2%.

I have SchoolsFirst CU now and they also have a coin machine. It was free to members. No idea what % they charge for non-members.

We had about $400 something the last time we did it. Basically a gallon glass lab bottle.

Coins take a lot of time to go through sometimes and a lot of tellers will take your phone number and ask you what you want done with it, be it deposited or cashed. And they will call you when they finish sorting and/or counting.

It isn't a tellers job to hand count your coin or to roll it for you.

I spent many many late nights at the bank because of this mindset that tellers shouldn't have to rely on a machine to count, but when you have to get through hundreds of dollars worth of coin sometimes, the machine is the only option.

Banks don't usually full staff and if they do, full staff is possibly 3 tellers, a CSR, and a branch manager. All of whom who have jobs outside of counting one person's coin. In the banking world; coin comes last from actual transactions. (ETA: I realize some banks are different, and a lot of it depends on time. If it's a slow day, yah, your coin can be done, but I've never worked at a bank that was slow enough for that. Coin is just something that can be set aside when you have a phone number to contact.)

So no, the teller wouldn't just be a douche. They would be doing their job and doing what their branch manager tells them. (ETA: I took out a bit because it felt too mean and that was not my goal at all).

/rant.

I don't know you; this isn't just to pick you apart, but it irks me when people have these big bad pre conceived ideas about tellers. So it's more or less a rant in general. I'm sure you're a nice person.

[madringal]

Jun 9, 2012 11:24:20 GMT -5 TrickyBob said:

Jun 8, 2012 21:57:54 GMT -5 agnes said:

When we had an account with Wescom CU, they had coin machine. One day it was broken and they turned me away. It was no where near closing. I assume they relied on the machine too much or the teller was just a douche. There machine was free to members up until a couple years ago. I think they charge like 2%.

I have SchoolsFirst CU now and they also have a coin machine. It was free to members. No idea what % they charge for non-members.

We had about $400 something the last time we did it. Basically a gallon glass lab bottle.

Coins take a lot of time to go through sometimes and a lot of tellers will take your phone number and ask you what you want done with it, be it deposited or cashed. And they will call you when they finish sorting and/or counting.

It isn't a tellers job to hand count your coin or to roll it for you.

I spent many many late nights at the bank because of this mindset that tellers shouldn't have to rely on a machine to count, but when you have to get through hundreds of dollars worth of coin sometimes, the machine is the only option.

Banks don't usually full staff and if they do, full staff is possibly 3 tellers, a CSR, and a branch manager. All of whom who have jobs outside of counting one person's coin. In the banking world; coin comes last from actual transactions. (ETA: I realize some banks are different, and a lot of it depends on time. If it's a slow day, yah, your coin can be done, but I've never worked at a bank that was slow enough for that. Coin is just something that can be set aside when you have a phone number to contact.)

So no, the teller wouldn't just be a douche. They would be doing their job and doing what their branch manager tells them. (ETA: I took out a bit because it felt too mean and that was not my goal at all).

/rant.

I don't know you; this isn't just to pick you apart, but it irks me when people have these big bad pre conceived ideas about tellers. So it's more or less a rant in general. I'm sure you're a nice person.

It is absolutely a tellers (or banks) job to coint coin. Who the heck do you think did it before coin couting machines? And apparently your branch had crappy staffing policies, but that should not be taken out on customers.

To say that a coin customer is "last" seriously makes me angry. What a horrible attitude, and I thank the Lord none of my employees think like that. What a terrible experience for a customer to feel like their transaction is second rate because it is too much work for you. I hope you no longer work in banking, and if you do I really pray you are not in management.

[TrickyBob]

Jun 9, 2012 11:45:27 GMT -5 madringal said:

Jun 9, 2012 11:24:20 GMT -5 TrickyBob said:

Coins take a lot of time to go through sometimes and a lot of tellers will take your phone number and ask you what you want done with it, be it deposited or cashed. And they will call you when they finish sorting and/or counting.

It isn't a tellers job to hand count your coin or to roll it for you.

I spent many many late nights at the bank because of this mindset that tellers shouldn't have to rely on a machine to count, but when you have to get through hundreds of dollars worth of coin sometimes, the machine is the only option.

Banks don't usually full staff and if they do, full staff is possibly 3 tellers, a CSR, and a branch manager. All of whom who have jobs outside of counting one person's coin. In the banking world; coin comes last from actual transactions. (ETA: I realize some banks are different, and a lot of it depends on time. If it's a slow day, yah, your coin can be done, but I've never worked at a bank that was slow enough for that. Coin is just something that can be set aside when you have a phone number to contact.)

So no, the teller wouldn't just be a douche. They would be doing their job and doing what their branch manager tells them. (ETA: I took out a bit because it felt too mean and that was not my goal at all).

/rant.

I don't know you; this isn't just to pick you apart, but it irks me when people have these big bad pre conceived ideas about tellers. So it's more or less a rant in general. I'm sure you're a nice person.

It is absolutely a tellers (or banks) job to coint coin. Who the heck do you think did it before coin couting machines? And apparently your branch had crappy staffing policies, but that should not be taken out on customers.

To say that a coin customer is "last" seriously makes me angry. What a horrible attitude, and I thank the Lord none of my employees think like that. What a terrible experience for a customer to feel like their transaction is second rate because it is too much work for you. I hope you no longer work in banking, and if you do I really pray you are not in management.

We took customer names and numbers and asked them if they'd be alright with us calling them back later in the day when it was done.

I followed managements rules. Those weren't mine. That was the training given to us.

However; the one branch did have a rule of "if you cannot provide a phone number, we wont wrap it. If you are not a customer, we wont count it". Which I thought was wrong. It's not that hard to get a name and number from a non-customer and count their coin then call them and say "hey, it's ready".

Like I said, it was bank policy. I didn't make the rules.

I understand and agreed with not being able to hand count it right there in front of the person; I've done my fair share of hand counting but if someone brought in hundreds of dollars worth of coin, we weren't allowed to hand count it. And if we did, we had to do it over several days.

All the banks around here worked like that. I actually wasn't aware that some banks put coin first or equal to. So for that, I do apologize.

But again; it wasn't ME who made the rules. I followed them. When I had been new years ago, I would hand count. And I'd get in trouble a lot for it. And over the years with the mentality of "no hand counting" drilled into me...that's where my head goes.

It honestly wasn't meant to offend.

[makemineadouble]

Good Lord it would be my luck to get behind someone in line who had hundreds of dollars and expected the teller to hand count it. :@

My Wells Fargo branch has a coin machine in the lobby near the table where you fill out your deposit slips and such. You just pour your coins in and it gives you a voucher which you then take to the counter to get cash or make a deposit. Easy peasy. From the sounds of this post, not all banks do this, but maybe they should.

[heygrey]

i cannot imagine asking a teller to count and wrap my coins by hand. if i knew they had a coin machine, i might go that route, but otherwise i'll park my lazy ass in front of a movie and wrap coins for two hours.

op: call the bank and ask their policy. the bank i used in the states had a coin machine, the one i use here won't accept large deposits of change that aren't wrapped.

[lys]

My bank does not charge if you are depositing all that coin.
THey take all the coin out of any wrapper and run it thru their coin counter so do not bother rolling the coins.

[livinitup]

Jun 9, 2012 12:37:59 GMT -5 heygrey said:

i cannot imagine asking a teller to count and wrap my coins by hand. if i knew they had a coin machine, i might go that route, but otherwise i'll park my lazy ass in front of a movie and wrap coins for two hours.

It never occured to me that a bank teller would roll your loose change for you. I just learned something new today.

I have very fond memories of rolling my father's pennies and big mounds of change into paper rolls - while watching a movie (or two). He would empty his pockets of change every night, never carry it back out of the house, and I suppose he used cash for everything little purchase -so he grew a big stash of coins from time to time.

[blondemoment123]

I just went to Coinstar last night. I think it was 9.4%.

[anonymess]

I took coins to my CU this morning to convert it to cash. It was free for CU members & 2% for non-members (much better than Coinstar!). It never occurred to me that non-members would even be able to use it, so I thought that was pretty cool.

[penguingrrl]

I used to work as a teller. We were told to accept people's rolls, but I hated to because a few times I came up short at the end of the night because of it (usually it was only a few cents short, so I know it wasn't intentional, but it still ended up on my record and my manager couldn't "excuse" it or anything). Otherwise we had to hand count, we did not have a machine. I remember a little kid bringing me her whole piggy bank and when her mother saw I didn't have a machine she was so apologetic, but I didn't mind. I felt really bad, though, because counting it all out took a long time (it was close to $200) and we had a huge line of business people behind them (this was a branch in lower Manhattan) who got really angry about it. We were told to treat coin customers as we would any other customer, so the line waited while I counted them out and gave the little girl her money.

We were not allowed to count anyone's money out of their eyesight because that opens risks to the bank if someone claims to have deposited more than we got, so counting it later was obviously out of the question.

[doctorsbaby]

We also have BOA & cash in a few hundred dollars in coins a year. The branch we goes to does not want them wrapped. They said for us to count the $ and tell them how much it is. They take the coins, put a pending deposit on our account and send them somewhere to be counted. If there is any difference between their count & outs, they adjust the deposit to our account.

I wouldn't use the coin star machine, the one here takes almost 10 cents for every dollar counted if you want cash back.

[Ashley&Scott]

Coin customers are not less important than other customers. Our bank has a coin machine that the tellers use.

I would be pissed if my bank wanted to call me back to finish my coin transaction. I would also be annoyed if a teller pointed to a coin machine & told me to do it myself. IMO that is a service of the bank.

[fashionx]

I have Chase and they have a counter for coins, at least at the branch I go to. My credit union however does not have a counter, and I would have to wrap them if I wanted to deposit/cash them in.

[thelongroad]

The only places around here that I have heard of that don't require you to roll the change and don't charge a fee is credit unions. It seems that all our local CU's have a counting machine.