Who was it that's having trouble with embedded videos?

[mrs.jacinthe]

We've only got one person over on H&G having trouble (that I know of), but I seem to recall there were at least a couple people over here having the same trouble, the blank screen after a post with embedded video ...

Who was it?

I'm trying to get help from Proboards (and they're super helpful) but I can't recreate the problem myself and the admin helping me can't recreate the problem either.  If it was you, can you give me a little more information - which browser you're using, pc/mac, what version of windows, does it happen with every computer you use or just one, etc.  A screenshot would be great too.  (ETA: I'm trying to figure out if there's a common link or if it's just random)

Thanks!

[demelza]

it was LHC.  I don't know if it was on a computer or a phone?

[underwaterrhymes]

I feel like it was both cville and Lucy Honeychurch, but I might be making up cville.

[mrs.jacinthe]

There's one here: pandce.proboards.com/thread/171281/product-rants-raves?page=2 if you can't find any others. I stuck it there for testing after hijacking the post for technical support. Oops.

[my4girls]

May 2, 2013 12:49:42 GMT -5 Lucy Honeychurch said:

May 2, 2013 12:46:19 GMT -5 mrs.jacinthe said:

We've only got one person over on H&G having trouble (that I know of), but I seem to recall there were at least a couple people over here having the same trouble, the blank screen after a post with embedded video ...

Who was it?

I'm trying to get help from Proboards (and they're super helpful) but I can't recreate the problem myself and the admin helping me can't recreate the problem either.  If it was you, can you give me a little more information - which browser you're using, pc/mac, what version of windows, does it happen with every computer you use or just one, etc.  A screenshot would be great too.  (ETA: I'm trying to figure out if there's a common link or if it's just random)

Thanks!

Me.  I'm using IE 8 on a PC.  I have no idea what windows version. 

It doesn't happen on my PC at home, using Firefox.  I'm assuming it's an IE glitch. 

I'll get you a screencap if I can find a post with a video in it.

Ditto all of this

[mrs.jacinthe]

Thanks ladies! I've handed over the screenshots and tech information to the proboards admin helping me. He's promised to make more attempts to recreate the issue and get back to me asap.

Hopefully we can get this fixed asap.

[Kit]

I have issues too, both on IE and Chrome and 2 different operating systems.

[mrs.jacinthe]

The admin I'm working with seems to think it's related to the width of the browser window and has referred it to the developers for correction. He'll let me know when it's corrected on their end and I'll update here to verify with you all. ::fingers crossed::

Also, Kit - that's a new wrench in the works, everyone who's had the issue so far (other than you) was having it with IE only. If the fix they're working on *doesn't* work, would you mind pm-ing me a little more information?

[lightbulbsun]

I've been having an issue, too!

[Kit]

May 2, 2013 13:30:09 GMT -5 mrs.jacinthe said:

The admin I'm working with seems to think it's related to the width of the browser window and has referred it to the developers for correction. He'll let me know when it's corrected on their end and I'll update here to verify with you all. ::fingers crossed::

Also, Kit - that's a new wrench in the works, everyone who's had the issue so far (other than you) was having it with IE only. If the fix they're working on *doesn't* work, would you mind pm-ing me a little more information?

Happy to help, just let me know what you need from me :-)

[Deleted]

May 2, 2013 12:48:27 GMT -5 underwaterrhymes said:

I feel like it was both cville and Lucy Honeychurch, but I might be making up cville.

nope, me too.

every embedded video is a giant black rectangle.

[emoflamingo]

THANK GOODNESS I'M NOT ALONE.

Solidarity in our non-functioning proboard because I get sad when I see a video and nothing else. (Though, Macklemore I can excuse mrs.jacinthe. ;P)