Post by mrs.jacinthe on May 9, 2013 16:54:16 GMT -5
So, we're migrating to a new email host at work. I work from home, using a freaking webmail process that is BEYOND awful. I've been gunning for YEARS to get outlook access.
So I wrote to the IT guy along the lines of "hey, while you're digging around in the server settings, can you please correct the server settings to allow me pop3/smtp access so I can switch to Outlook because I use it for everything ... blahblahblah"
AND I GET THIS BACK:
"Outlook is fine. R should be able to configure easily. What has changed is simply how to access the e-mail address."
OMG. Not only did he NOT pay attention to what I was asking, he presumed I would need my SPOUSE to configure it for me.
RAAAAAAAAAGE.
(This is beyond ironic, because do you know what my job before this one was? IT - for a much larger company. I'm a certified Microsoft specialist, as a result.) Cue more rage.
Post by mrs.jacinthe on May 9, 2013 17:00:51 GMT -5
FTR, this guy and R are acquaintances ... so I passed along what he said to R, who responds with "he did make an allowance for sending the outlook settings there at the end. you know, just before he pointed out how totally awesome my XY chomosome combination makes me..."
Post by bunnymendelbaum on May 9, 2013 19:02:14 GMT -5
That stuff drives me nuts! I do the tech support for the blind products and also answer general calls. It makes me crazy when people don't even want to listen to my solution, they just want to talk to my boss (who will just tell them to call me!).
Post by emoflamingo on May 10, 2013 8:55:06 GMT -5
This gets to me too, especially when it deals with vehicles and insurance. My husband is the tech geek in our family, I'm the one who deals with the insurance and (usually) the car problems. So when I got a letter in the mail from Ford addressed to him about MY vehicle, I lost it. I actually felt a little bad for the person on the phone because I told him his name isn't ON the car, it has never been on the car and it has never even been associated with the OIL CHANGES so why are you sending the papers to him?!
I reamed the jerk who was dealing with me for the roofing company when we got a new roof 2 years ago too for implying that I might need help/input from my husband.
I was having a new furnace and water heater installed when we were renovating a house and my father in law happened to be over.
This stupid installer kept talking to him about options and specs, despite knowing I was the home owner and he was just a guest. The funny part was that my FIL is as far from handy as is humanly possible and kept ignoring the guy and deferring to me (obviously). For god's sake - I own the home and I'm paying your bill - just because there happens to be a man in the house doesn't mean that anything beyond how hot it will make the water for me to do laundry in his domain. Gag.
Car dealerships are awful for that, too. I get "and it comes in lots of pretty colors and here's the grocery hook" and my husband gets "let's talk money". I feel like it evens out because I'm the negotiator and it really seems to throw those old school sorts off balance.
I've gotten my fair share of condescending crap too. It always makes me stabby.
Guys giving me quote at the house I usually just head them off at the pass by telling them I'm a civil engineer. Then they usually give me a bit more credit.
But it's not like i'm immune at work where everybody KNOWS i'm an engineer. I had one older male client who in the middle of a meeting turned to my boss (also female) as I'm explaining a technical issue and says, "She's gonna make a great little engineer someday." My boss's eyebrows climbed into her hairline and she snapped out, "she's a great engineer right now. How about you pay attention to what she's telling you." I loved her so much.
And let's not even get into the summer I spent doing construction inspection. Construction workers...not the most, umm...enlightened group. Even when they were being nice they were condescending.
Post by mrs.jacinthe on May 10, 2013 15:10:53 GMT -5
So a quick update: Now they've completely broken email for ... well, pretty much everyone. I'm getting test emails now - that I sent to myself this morning. *sigh* So I'm still communicating with the same dude and he's all "but I don't know if we'll ever get outlook settings working."
OMG. It is NOT THAT HARD. How many morons does it take to change a configuration setting? Some part of me wants to send him an email with step-by-step instructions on how to do it, but I don't know that I should stoop that low.
Also, I don't know if anyone's GBCN memory is that good, but this is the SAME co-irker who (I dunno, six months ago) I asked for a document so I could complete a report I was working on that he needed. And then he proceeded to send me increasingly desperate emails all day, about every thirty minutes, asking for the report - despite my EVERY reply indicating that I needed him to send me that doc prior to being provided with the report ... finally, I had to get my supervisor involved. I haven't heard anything from him from him since - until yesterday, when he was a condescending ass.
I'll ship you every penny and bar of soap in my house if you promise to nannycam the beating you give him and let me watch.
(As an aside, I would TOTALLY stoop to that level.)
Sadly, he's over 2000 miles away. And I have no intention of EVER setting foot in that part of the country again. So unless he comes here ... you're SOL.
But I would happily accept pennies and bars of soap anyhow. For what use, I don't know. But hey, why the heck not?
I'll ship you every penny and bar of soap in my house if you promise to nannycam the beating you give him and let me watch.
(As an aside, I would TOTALLY stoop to that level.)
Sadly, he's over 2000 miles away. And I have no intention of EVER setting foot in that part of the country again. So unless he comes here ... you're SOL.
But I would happily accept pennies and bars of soap anyhow. For what use, I don't know. But hey, why the heck not?
So what you're saying is I should find him and beat him for you??
Sadly, he's over 2000 miles away. And I have no intention of EVER setting foot in that part of the country again. So unless he comes here ... you're SOL.
But I would happily accept pennies and bars of soap anyhow. For what use, I don't know. But hey, why the heck not?
So what you're saying is I should find him and beat him for you??
He's about 1k miles from you too. But if you can find him, feel free to beat him.