So Boden, go to there.

[Deleted]

I ordered four dresses in April. Three are awesome and bulletproof, but one was a different type of jersey and was starting to pill.

I emailed customer service and complained. Figured they might send me a coupon or ask me to send it back for a replacement at best.

Nope, they sent me a full refund, no questions asked. I used it to make another order from them, because dude.

I spent 5 weeks trying to get a refund from the dry cleaners for a damaged $40 dress, and Boden sends me $100 without blinking. It's so...refreshing!

[Deleted]

Jun 21, 2013 8:38:11 GMT -5 @tambcat said:

Nice! Can you link the dress that pilled?

Lol.

Or
Pip them
All!

[Deleted]

This one pilled:

I'll link the awesome ones in a sec.

[Deleted]

m.bodenusa.com/en-US/Womens-Petite-collection/WH492/Womens-Casual-Jersey-Dress.html

m.bodenusa.com/en-US/Womens-Petite-collection/WH500/Womens-Fun-Summer-Dress.html

I had the sleeves removed from the orange one. But seriously, they're so comfy and fall nicely and wash like iron. The third one I have is sold out.

[NachoProblem]

How does the sizing run? I've never ordered from Boden!

[Deleted]

I'm a 00P at LOFT and a 2P at Boden. I don't know which sizing scale is more typical, but Cville? I think? Said Boden's sizing charts are super helpful.

[Deleted]

Jun 21, 2013 8:53:07 GMT -5 @tambcat said:

I really like the orange one!

I just wanted to make sure that if I order one, I don't order the dud. lol

Definitely! It's weird that they're all listed as "jersey" when the maxi dress is so different.

[Deleted]

Jun 21, 2013 8:53:07 GMT -5 @tambcat said:

I really like the orange one!

I just wanted to make sure that if I order one, I don't order the dud. lol

Oh. My plan was to order the dud. Then complain about the pilling, keep the dress and get the $100 credit.

I thought we were on the same page with this tamb...

Awkwarrrrrd.

[Deleted]

Yay!

Unfortunately for you Tamb their kid/baby stuff is as sturdy as hanna Andersson!

[Deleted]

Jun 21, 2013 18:04:50 GMT -5 carrotsmakemefat said:

Is their stuff true to size?

I don't even know what true to size is anymore, man. I wear anything from a 00 to a 3, depending in the store.

I wear a 2 in Boden.

[juliahenry]

Wow, that's great. I had pretty much the opposite experience.

My kid wore through the knees on his mini boden pants in like 3 weeks. I called (because it was ridiculous) and they said "gee that's too bad." No refund for us

I'm glad you got one, but I don't think their customer service is consistently great and I haven't really bought much from them since.

[spk926]

I just ordered from there on Monday. I paid $40 for this dress for DD's 6 month pictures:

www.bodenusa.com/en-US/Baby-0-3yrs-Dresses/73089-RED/Baby-0-3yrs-Coral-Crochet-Trim-Dress.html

Now today I see it's $28. I just e-mailed them to see if they'll refund me the difference. I hope so!

[Deleted]

Both of those dresses are adorable!

[Deleted]

septimus is the only person I ever knew who liked Boden.