Garmin Issues

[Deleted]

I have a Forerunner 110 with HRM.  When I first got it the HRM would give me a heart rate read out but wouldn't give me a calorie read out (always said 1 calorie burned no matter how long/intensely I worked out).  I contacted the company about the issue and they sent me a link that I could use to update the program to correct the issue.  

I did the update but now I can't get the HRM to sync up with the Garmin (yes I wet the strap).  Has anyone else had this issue?  Any suggestions how to correct it before I contact the company again?