Cloud flare errors??

[emoflamingo]

I keep getting them on my iPad, either trying to respond or open a post.

I know I saw a post on it somewhere but I don't remember where!!

[emoflamingo]

Patrick

[Patrick]

Care to be more specific?

[emoflamingo]

I'm not sure what else I can say lol. I clicked a post and the page that came up said cloud flare error with the pro boards server. Not much else. If it comes back up, I'll screenshot it.

it happened twice last night/tonight but I didn't think to do that.

[cosmowife]

This has been happening to me repeatedly when I use my pc at work.

[IIOY]

This has been going on for me for a good week or so. It happens about half the time I'm on. The rest of the time there is a long delay before I can navigate around the boards, i.e., I click on something and everything freezes for a bit and then loads. The app is also problematic, often failing to load.

[emoflamingo]

At work, I tend to have issues with pages taking forever to load or erroring when I'm navigating to the next page. And then the gif sigs get glitchy. But I'm entirely blaming that on my computer because it sucks and I'm forced to use IE.

[emjacobs]

I get them on and off, it's saying that the connection to Cloudfare, which I'm guessing either hosts the domains or is cloud storage, was lost. I'll try to screen cap the error next time but it essentially has three categories, Me, Ashburn (for me is the nearest Verizon hub), and Cloudfare. Me and Ashburn are always fine, and cloudfare has an X.

I know ML had a post about this a few days ago.

[IIOY]

I just got a Cloudflare error trying to open this thread. Heh.

[emoflamingo]

Aug 7, 2013 8:54:34 GMT -5 emjacobs said:

I get them on and off, it's saying that the connection to Cloudfare, which I'm guessing either hosts the domains or is cloud storage, was lost. I'll try to screen cap the error next time but it essentially has three categories, Me, Ashburn (for me is the nearest Verizon hub), and Cloudfare. Me and Ashburn are always fine, and cloudfare has an X.

I know ML had a post about this a few days ago.

Mine says Dallas, but everything else is spot on as well.

[Patrick]

Can you please screenshot the error, what the error code is, etc. Saying there is an "error" doesn't tell me which specific error it is

[emjacobs]

Aug 7, 2013 11:58:59 GMT -5 Patrick said:

Can you please screenshot the error, what the error code is, etc. Saying there is an "error" doesn't tell me which specific error it is

Yeah I feel you, we have customers all the time that say "It doesn't work" and it is 0 help. 

Once I see it again I'll screencap it, but I haven't seen it today. 

[Patrick]

If the error is a CloudFlare 520 error, CloudFlare is aware of that problem and they are working on a solution. We're also working on something on our end that *may* help solve the problem, but CloudFlare has acknowledged that the issue is with their servers.

If it's a different error, we definitely need to know what it is so we can look into it

[emoflamingo]

I'll play with it tonight Patrick and see if I can replicate it.

(And yes, I'm with you on the "that is no help" lol. SORRY! I'm part of the problem!!)

[simpsongal]

I'm getting it constantly too - just about every time I click a link or try to post. It says there's something wrong with the proboards server or something. I have a meeting but I'll try to get a screenshot when I get back.

ETA: "Error 520" - says there's a problem between my web server and proboards cloud cache?  I'm on my work PC.

[Patrick]

Aug 7, 2013 12:50:41 GMT -5 emoflamingo said:

I'll play with it tonight Patrick and see if I can replicate it.

(And yes, I'm with you on the "that is no help" lol. SORRY! I'm part of the problem!!)

No worries!

[Patrick]

Aug 7, 2013 12:55:16 GMT -5 simpsongal said:

I'm getting it constantly too - just about every time I click a link or try to post. It says there's something wrong with the proboards server or something. I have a meeting but I'll try to get a screenshot when I get back.

ETA: "Error 520" - says there's a problem between my web server and proboards cloud cache?  I'm on my work PC.

Okay, the 520 error is actually an error on CloudFlare's servers (but incorrectly says there is a problem with our servers).  Martyn, our sysadmin, has been working with CloudFlare to get this situation resolved.  On Friday we expect CloudFlare to push out an update to their servers to help diagnose the problem further, and after that hopefully they will identify and fix the issue.  I don't have a specific ETA from them, but I know that they are actively working on it.

[emoflamingo]

Thanks Patrick!!

[emjacobs]

Cool thanks!

[emoflamingo]

Attachment Deleted


Patrick - I got it!! Is this the same one?

[emjacobs]

That's the same as mine.

[Patrick]

Aug 7, 2013 22:18:51 GMT -5 emoflamingo said:

Patrick - I got it!! Is this the same one?

That looks like your scrolled down past the error code? I don't see what error code # it is (e.g. 520)

[emjacobs]

That's the 520 error.

Found this: support.cloudflare.com/entries/24929073-Error-520

[Patrick]

Aug 8, 2013 8:12:46 GMT -5 emjacobs said:

That's the 520 error.

Found this: support.cloudflare.com/entries/24929073-Error-520

That's a bit outdated on the info, as our team has been working with CloudFlare to solve this problem, they have acknowledged an issue with their systems but are still working to diagnose and fix it  Even though the error says it's ProBoards' server not responding, that isn't the real problem