WWYD? Etsy order didn't ship as promised.

[janiejones]

I ordered a custom knit hat for Freddie's Christmas pictures.  I paid October 17th, and she said it would be no later than a week before it was sent, and that her orders usually take 3/4 days.  I was clear in saying I needed it for early November, and would that be enough time to get to Canada, she was confident it was no problem.  She shipped it last weekend and it hasn't arrived.  I didn't say anything about the shipping with hopes that it really would only take a couple days (perhaps she would expedite it based on her tardiness?)

I'm really disappointed.  I sent the seller a message to that effect, but what should I do from here? Advice?

[pugz]

is there a tracking number?

[janiejones]

no tracking number.
I don't know if she has a sister either.

[janiejones]

I did pay with paypal.

[cbwm1]

What kind of hat is it? Would I be able to crochet it for you?

[janiejones]

Nov 8, 2013 20:28:49 GMT -5 cbwm1 said:

What kind of hat is it? Would I be able to crochet it for you?

That's sweet, but we need it tomorrow.
It's a plain toque with a pom pom.

[janiejones]

Nov 8, 2013 20:33:13 GMT -5 @smace said:

Has the seller responded to your email? I'd wait to see if she offered anything to take it further.

Not yet.  We'll see how that goes.  When we initially spoke she was all over private messaging with me.  I wonder how long it will take her to respond.

[8675309]

People. Stop ordering from that fucking place. I'm not exaggerating when I say that I've been scammed on my last 3 orders. Did I get my money back? Yes. But wtf etsy!? They need to figure that shit out.

[janiejones]

Nov 8, 2013 20:37:24 GMT -5 8675309 said:

People. Stop ordering from that fucking place. I'm not exaggerating when I say that I've been scammed on my last 3 orders. Did I get my money back? Yes. But wtf etsy!? They need to figure that shit out.

I've had nothing but decent transactions until now.

[gretchenindisguise]

I have a hat lady should you ever need that referral in the future.

[idoinjuly]

Why is Etsy sucking so bad? It's strange to me that so many sellers all of sudden decided to not give a fuck.

[janiejones]

Nov 8, 2013 20:45:09 GMT -5 gretchenindisguise said:

I have a hat lady should you ever need that referral in the future.

Thanks.  I will ask next time!

[lime]

Nov 8, 2013 20:45:30 GMT -5 idoinjuly said:

Why is Etsy sucking so bad? It's strange to me that so many sellers all of sudden decided to not give a fuck.

I wondered this, too. It seems people were having really good luck until recently. 

[jenna]

I've ordered a few things from etsy. So far, so good.

Though I will admit, I was talking with one vendor who stopped responding to my messages on Oct 22nd. And now I think it's going to be too late to order the item (it's a Birthday shirt for my son, and I doubt it would show up on time.)
Boo.