Barista refuses to remake drink or add more milk to it

[sarahnicole12]

I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.

[Deleted]

This is weird.

[LeggsBenedict]

[polka]

What? I have never encountered a rude Starbucks employee. You didn't speak to a manager?

And they told you to "stop talking"? Hmmm.

[Deleted]

Uhhhhh.

Springs1?

[game blouses]

Talk to a manager!! You will get it remade and a free drink coupon. They HAVE to remake it, even if it's perfect, even if you've already had a lot of it.

[sarahnicole12]

Mar 29, 2014 13:45:36 GMT -5 polka said:

What? I have never encountered a rude Starbucks employee. You didn't speak to a manager?

And they told you to "stop talking"? Hmmm.

Yeah because they didnt want to remake my drink

[lime]

Were you using the same type of run on sentences with them? Maybe that's why they asked you to stop talking?

[Deleted]

Was there a side of *ranch* with your drink?

[bania]

....why couldn't you add milk from the station thing?

[madringal]

So you ordered a drink, had them show it to you, sat there and waited for all the whipped cream to melt, took it back, complained, and they told you to stop talking?

My guess is that this isn't the first time you were obnoxious. It takes a great deal to annoy a Starbucks barista, they are always super friendly and helpful.

[Deleted]

What.

[sarahnicole12]

Mar 29, 2014 13:49:05 GMT -5 madringal said:

So you ordered a drink, had them show it to you, sat there and waited for all the whipped cream to melt, took it back, complained, and they told you to stop talking?

My guess is that this isn't the first time you were obnoxious. It takes a great deal to annoy a Starbucks barista, they are always super friendly and helpful.

When they showed it to me it looked fine because from what I could see from the top it looked full, but I couldnt tell how much whip cream was in there until it was melted. And I waited because I had to call the starbucks customer service about an error with the stars on my account.

[WOT?*]

Mar 29, 2014 13:45:37 GMT -5 @lauriergirl28 said:

Uhhhhh.  (Voldemortina.)

NOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!! DON'T DO THIS TO US!!!!!!!!!!!!!!!!

[nodontdothat]

I'm sorry that you had such a traumatizing experience. Sucks you got all that extra whipped cream.

Also a little jealous you had time to watch your drink settle down.

[sarahnicole12]

Mar 29, 2014 13:45:37 GMT -5 @lauriergirl28 said:

Uhhhhh.

Springs1?

Who is Springs1?

[Jalapeñomel]

So what are you selling?

Are you going to re-direct us to Seattle's Best? Or Java Roaster?

[alicenelson]

LOL

[thinkofthesoldiers]

So if you wanted whipped cream, where should they have put it if you had a full cup? I mean, would you have liked it falling over the sides onto your hand?

[cville]

This is one hell of a post. Lol.

[Deleted]

I mean, how else are they supposed to fit the whipped cream? This is weird.

[cville]

Mar 29, 2014 13:56:33 GMT -5 thinkofthesoldiers said:

So if you wanted whipped cream, where should they have put it if you had a full cup? I mean, would you have liked it falling over the sides onto your hand?

In a separate little teeny cup. Like a sidecar on a motorcycle. Duh.

[softspot]

Leaving space for the whip is actually pretty common. Maybe not a full inch (if it really was that much), but some space is necessary to get a good base for the whip to stick to.

[sarahnicole12]

Mar 29, 2014 13:57:29 GMT -5 @ygmg said:

I mean, how else are they supposed to fit the whipped cream? This is weird.

They are supposed to leave maybe a centimeter of room for whipped cream, not a whole inch

[textbookcase]

This is seriously the weirdest thing ever.

I AM SO CONFUSED.

[gretchenindisguise]

Mar 29, 2014 13:58:46 GMT -5 sarahnicole12 said:

Mar 29, 2014 13:57:29 GMT -5 @ygmg said:

I mean, how else are they supposed to fit the whipped cream? This is weird.

They are supposed to leave maybe a centimeter of room for whipped cream, not a whole inch

Whipped cream doesn't work like that.

[Deleted]

Omg. You got extra whipped cream for free. Stop complaining.

[cville]

Mar 29, 2014 13:58:46 GMT -5 sarahnicole12 said:

Mar 29, 2014 13:57:29 GMT -5 @ygmg said:

I mean, how else are they supposed to fit the whipped cream? This is weird.

They are supposed to leave maybe a centimeter of room for whipped cream, not a whole inch

Well, was this Starbucks in the US or Canada? We're not on the metric system here.

[polka]

Mar 29, 2014 13:56:33 GMT -5 thinkofthesoldiers said:

So if you wanted whipped cream, where should they have put it if you had a full cup? I mean, would you have liked it falling over the sides onto your hand?

[game blouses]

Mar 29, 2014 13:58:46 GMT -5 sarahnicole12 said:

Mar 29, 2014 13:57:29 GMT -5 @ygmg said:

I mean, how else are they supposed to fit the whipped cream? This is weird.

They are supposed to leave maybe a centimeter of room for whipped cream, not a whole inch

It's actually more like a finger's width. I worked there for years and I never had someone complain about too much whip!