They took FOREVER to process an order, but then were completely forgiven when they sent me a free pair of earrings (I'll post the earrings in a separate post). I know some of their stuff can be found much cheaper on other websites, but I like that I don't have to sort through tons of ugly stuff to find the good stuff like on other sites, I like their sales, and they really got me with this free pair of earrings, which I love.