WTF J Crew sizing

[mrst2]

I ordered the Kari dress in two colors during their sale last week.
www.jcrew.com/womens_category/dresses/Day/PRDOVR~87771/87771.jsp

www.jcrew.com/womens_category/dresses/knit/PRDOVR~83485/83485.jsp

I ordered a small for both and they are not even close to the same size. They are final sale so there's nothing I can do. Can a tailor fix the waist? The elastic in the waist is completely stretched out.

This one fits fine (a little big in the chest, but NBD)



This is one is like a sack and looks horrible.

[starburst]

I would call them and explain the problem. They've let me return final sale items because of sizing issues before.

[FormerCityGirl]

Jul 24, 2012 21:21:17 GMT -5 starburst said:

I would call them and explain the problem. They've let me return final sale items because of sizing issues before.

I agree. If the item is damaged/defective and you ordered it online, I'd contact them. It's not like you pulled them off a rack like that and bought them like that after inspecting them. If it's not marked as damaged on the site, I think they'd have to do something.

[juangela]

I would definitely try to return them. You have photo evidence that they clearly don't fit the same way.

I'd start in store and then urge them to call if they say they can't do anything about it. I find customer service at corporate is a little better than at the stores (maybe the girls that work at the stores around here are just extra snotty, though .

Good luck!

[futurepivko]

Wow....that is insane. I love the color of the first one. Ditto PPs, I would try and return.

[ssmjlm]

I would definitely call, even offer to send them the photo showing the elastic stretched.

[karebear304]

I agree - that definitely warrants a call. That 2nd dress is ridiculous on you.

I HATE final sale from any site. So frustrating. I think you have a good chance of getting your money back on that one though.

[janegold]

I've had some luck returning a Final Sale item from JCrew even when it wasn't b/c of a defective product. I would definitely think you should be able to return the stretched out dress.

[mrst2]

I called. They are going to make a "one-time exception" and let me send it back.

[hz80408]

Yay, good! That is ridiculous!