Wwyd: cleaners

[Melissa W.]

Yesterday I had a new cleaning service come in. They did a fantastic job and I am really happy. The only thing I am not happy about is the fact that one of my wall lights was hanging by its wires with the two screws in the plate. They didn't leave a note. I took a photo and am planning to email the owner. My husband was able to screw it back in so it doesn't need to be fixed. Any suggestions on what to expect?


Edited for a picture

[whitemerlot]

An apology.

[ddi741]

Could it be possible that it fell after they left? Like they cleaned around it and loosened it but it didn't fall until they were gone.

I would just send them a picture and ask them to leave a note if anything happens in the future.

[Melissa W.]

Nov 20, 2014 9:31:53 GMT -5 ddi741 said:

Could it be possible that it fell after they left? Like they cleaned around it and loosened it but it didn't fall until they were gone.

I would just send them a picture and ask them to leave a note if anything happens in the future.

I don't think so as the screws were in the round plate. I think they would have fell out if that happen. I tried to fix it myself and it was a pain in the ass.

[VillainV]

That's really odd. I would ask for an explanation, but also try to be very clear that I was otherwise pleased with the service.

[Deleted]

Nov 20, 2014 12:16:16 GMT -5 tillie said:

I don't understand what you want. They left a note telling you about it, and it was fixed at no cost to you. What are you looking for?

I think the issue is that they didn't leave a note.  I don't know if it is a compensation issue so much as wanting to know if they are going to break stuff and never say anything about it.  

[megstoo]

Could it be if the screws just came apart near the wall - if it was only screwed into drywall and not a stud it could have just fallen out? Similar happened by us with a shelf - it was one of those fluke things. I'd wait and see until next time and if something else happens than questions them on it

[Melissa W.]

Nov 20, 2014 16:57:13 GMT -5 megstoo said:

Could it be if the screws just came apart near the wall - if it was only screwed into drywall and not a stud it could have just fallen out? Similar happened by us with a shelf - it was one of those fluke things. I'd wait and see until next time and if something else happens than questions them on it

It screws into the electric casing.