Want to hate on student loan servicers?

[tacosforlife]

H's biggest SL is a private loan with a $330/month payment. He called to see about deferral now that he's unemployed.

They will charge him a $150 fee to get a 3-month deferment.

WTF?

Interest continues to accrue, and it's not dischargable in bankruptcy. So they'll still get their money!

What a racket!

[eclaires]

One day, when you hear of someone blowing up Sallie Mae, excuse me, Naviant or whatever, it's probably me.

I hate student loan companies.

[tacosforlife]

Feb 4, 2015 10:31:07 GMT -5 eclaires said:

One day, when you hear of someone blowing up Sallie Mae, excuse me, Naviant or whatever, it's probably me.

I hate student loan companies.

[br

THIS IS THE ONE!!!

[redheadbaker]

Sallie Mae/Navient/whatever is THE ABSOLUTE WORST. The devil incarnate. HATE THEM HATE THEM HATE THEM.

[wawa]

did you at least get your $21.50 for them fucking up applying payments for years? (I assume everybody on earth was part of that class action)

[Deleted]

Will join the hate crowd for Sallie/Navient. I rushed to pay that one off, but still dealing with DH's loan.

[NitaX]

When I hear these stories, it makes me so glad that my loan was actually through the USDOE instead of a private company. My H really wants to knock his loans out, but I told him to wait before bumping up the payments. We need to get the kid out of daycare and pay off our cars first. I have 8 payments left on my car *screams for glee*

[ESF]

SL companies are evil.

Everyone should complain to the CFPB every time they fuck you.

[tacosforlife]

Feb 4, 2015 11:00:14 GMT -5 NitaX said:

When I hear these stories, it makes me so glad that my loan was actually through the USDOE instead of a private company. My H really wants to knock his loans out, but I told him to wait before bumping up the payments. We need to get the kid out of daycare and pay off our cars first. I have 8 payments left on my car *screams for glee*

H's loans are all from undergrad. He went to a private school so the cost far exceeded the available federal loans so he had to get private loans. And then the interest capitalized for YEARS in grad school.

Of course, my fed loans have an insanely high interest rate. Such that 7 years after graduating, I'm basically just now getting to the principal.

So basically we're screwed no matter what.

[secretlyevil]

I will be so glad to be done with Sallie/Navient tomorrow. You better believe Friday I will be calling again to ensure my auto withdrawal is cancelled. I would not put it past them to take money out of my account next month.

[Velar Fricative]

Feb 4, 2015 10:41:43 GMT -5 wawa said:

did you at least get your $21.50 for them fucking up applying payments for years? (I assume everybody on earth was part of that class action)

When I saw this posted on MM I was checking my mailbox for a good week hoping for a check, but nope. Fuckers didn't even send me free money!

[sugarglider]

Feb 4, 2015 10:31:07 GMT -5 eclaires said:

One day, when you hear of someone blowing up Sallie Mae, excuse me, Naviant or whatever, it's probably me.

I hate student loan companies.

My exBIL (whose loans I cosigned) and I both got screwed in that switch.

I thought my loans were still deferred from law school. After all, my loans from my other two servicers were. But then, a day after I had just made a giant payment on my credit cards, I got a call from Navient telling me I was past due. I made the payment over the phone and then went online to try to figure out wtf was going on. It wasn't inmediately clear which was my loan and which was the loan I had cosigned, but they were both past due. (Note: my exBIL has never been late on a payment before). I shot a text to my exH, who said he'd take care of it and was very apologetic. I doubt exBIL had gotten the memo either.

Soon I'm going to consolidate / refinance. My current effective rate is something like 7%. Insane. Commonbond looks promising.

[ttt]

“Sallie Mae sounds like a naive and barefoot hillbilly girl but in fact they are a ruthless and aggressive conglomeration of bullies located in a tall brick building somewhere in Kansas. I picture it to be the tallest building in that state and I have decided they hire their employees straight out of prison.”
-David Sedaris

[bernergirl]

Navient is about to bear my wrath today. I called for a payoff amount, sent in the check which posted on the same day as my auto-payment. So I overpaid my loan. Yay good, right? Not so much. They applied the payoff check, there was a tiny bit of accrued interest (because it posted after the 10-day payoff window). You would think they would apply the auto payment to this. No. They applied the auto payment pro rata against all of the loans so as to leave one fucking cent of principal on the loan that should have been paid in full. So of course that one cent is bearing interest. I have a six cent balance on a loan that should be paid off. ?

ETA: sorry they are being jerks about the deferment

[eclaires]

I am 100% convinced that Sallie Mae misapplies payments on purpose and makes it impossible to get it corrected so they can charge you late fees.

I think its rainmaker-esque in that they have a policy of giving you the run around, lol.

I hate those fuckers so much.

[wawa]

bernergirl]

sugarglider

this is the kind of fuckery that led them to make that class action payment in the first place, isn't it??

[bernergirl]

Wawa it might be. I did not get any payment from the class action, either.

[Black Lavender]

Feb 4, 2015 10:38:54 GMT -5 redheadbaker said:

Sallie Mae/Navient/whatever is THE ABSOLUTE WORST. The devil incarnate. HATE THEM HATE THEM HATE THEM.

+1...I have to say I think they are worse than Comcast.