911 Operator in Hot Seat After Telling Teen Caller to ‘Stop Whining.’
An emergency dispatcher who told a Maryland teen to “stop whining” after she witnessed her father struck and killed in a hit-and-run accident on Sunday was placed under investigation after the 911 audio tape went viral.
Rick Warrick, 38, his fiancé, 28-year-old Julia Pearce, and Warrick’s two children, a teenage girl and her little brother, were on their way to Dave & Buster’s restaurant when their car got a flat tire. Warrick, a car salesman from D.C., pulled over to the shoulder of the road on the Baltimore-Washington Parkway and changed the tire while his fiancé held a flashlight. As Warrick was tightening the lugs, a car crashed into the couple, killing Warrick and injuring his fiancée.
Warrick’s daughter made a panicked call to 911. “Are they breathing?” asks the male dispatcher.
“Yes, I think so, can you all hurry up please?” said the teen.
“Ma’am listen, let’s stop worrying about hurrying up and get there. We’re already on our way,” said the dispatcher.
“They’re just laying here,” cried the teen.
“Is there someone else there I can talk to because it’s so hard…OK, let’s stop whining. OK, let’s stop whining, it’s hard to understand you.”
According to Chief Russ Davis from the Anne Arundel County Fire Department, the incident doesn’t reflect typical protocol. “This not how I would like to be treated if I called 911,” he added. The 911 dispatcher will no longer be working the emergency phone lines.
Holy fuck. I'm actually less outraged at the "let's stop whining" than the "let's stopp worrying about hurrying up and get there. We're already on our way" part. But they both work in conjunction of completely and utterly dismissing the poor girl.
ETA: obviously i also can't see things on the board. Oops.