Customer service rave - Verizon

[Deleted]

I cracked my iPhone screen and called verizon to see if they can do anything. The representative gave me a number of options. I had insurance and now don't have it. She called back and said that there may be a way to get a new phone for $ 100 using insurance. She has to put the paperwork in. She didn't have to call back and I thought that was a nice thing to do. keep your fingers crossed!!

[ralphlauren]

I have a cheesey ballistic phone case. Cheesy case but so tough. I hope she cn get it or you

[cahabalily]

I hope you can get a new phone, but hate Verizon and went so far as to call CEO's office last summer when we were getting screwed...