F@cking Southwest!

[sitnspin]

We were shy just 2,000 points to fly to Jamaica for free, so I purchased some more points, which cost me $192.  I went to purchase the flights and there was an error, so I called them.

On the phone for 18 minutes and the flight price went up 3000 more points!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

She claims that is just tough sh!t, so I purchase MORE points, for another $110.

Our "free" flight just ended up costing about $600.  FML.

[lizardesque]

Ugh, how frustrating!
Still...Jamaica!

[sitnspin]

I know, FWP.  It is just a PITA!

We are going 8/24  

[sitnspin]

Jun 24, 2015 10:25:42 GMT -5 @ello said:

Ugh, I hate when airlines do this!!

Where in Jamaica are you going? 

Back to Round Hill in Montego Bay

[MyName]

Boooo! But that's still a great deal, yay!

[sitnspin]

Jesus, I guess I spoke too soon.  I am still on hold with them, have been for over an hour and the price went up another 8000 points!

They are talking with the help desk to get this booked for the original amount.  I am seriously freaking out that our flight will be sold out.

OMG!

[latte]

That's frustrating! I have had that happen to me with my Airmiles points, so I feel your pain. I hope it gets sorted out and you can soon look forward to Jamaica!

[jennynumbers]

8000 points now!? Damn, good luck!

[honeydew1894]

That is insane!!! I would be livid too. WTF?! I hope they give you the original price.

[sitnspin]

Well, they kind of helped me out.  It was 48,000 points, then 52,000, then 58,000 and that all happened in the course of my conversation with them, which was only happening because I was unable to book online.

They let it go for 52,000, so, whatever. Their agent was very, very nice.