American Girl Rave

[cjeanette]

We went tonight to get Rebecca for E's birthday and took her Caroline doll to get her hair done.

It was taking a while and suddenly an employee on a headset found me in the store and was discreetly whispering to me that there was an issue with the weave wig that was manufacturer error and they were going to correct it.

When we went over to check on her the stylist told E that Caroline's hair was shinier because she got a hot oil treatment at the spa.

I found out from H who spoke to the employee when E wasn't around that they replaced her head. They are supposed to send dolls with this issue to the hospital in MN but didn't want to take her doll on her birthday and tell it would be gonefor 4-6 weeks so they figured out a way to do it in store!

H thinks they were so nice since we dropped so much money there tonight...lol.

[anna7602]

Awwww, that's so great!

[tiptoetulips]

That's so great! I'm impressed they were so discrete with it all!

[SJ]

I cannot wait until I can buy DD American Girl stuff. I think I'm going to do Bitty Baby for 2nd birthday? Just 1year and 2 days to go

[cjeanette]

Jun 30, 2015 19:45:30 GMT -5 SJ said:

I cannot wait until I can buy DD American Girl stuff. I think I'm going to do Bitty Baby for 2nd birthday? Just 1year and 2 days to go

I have known 2 one year olds who have had bitty babies....just enabling over here ")

[anna7602]

Jun 30, 2015 19:45:30 GMT -5 SJ said:

I cannot wait until I can buy DD American Girl stuff. I think I'm going to do Bitty Baby for 2nd birthday? Just 1year and 2 days to go

I bought DD her Bitty Baby for her saint's day when she was 2 (so she was 2y, 3 months). She loved her so much from the very first moment and brought her with us everywhere. I have a FB photo of her at the top of the Eiffel Tower and another at La Giralda in Seville. 

[ilikedonuts]

How awesome that they did it in the store!

[cjeanette]

Jun 30, 2015 19:50:54 GMT -5 @this said:

Awwww! How awesome!

I'm loling picturing them in the back panicking and plotting like an episode of Scandal.

"Okay, we need to replace the head. NOW. It's our only choice! Huck, go tell the dad. YOU HEARD ME, HUCK! And if the little girl finds out... *camera pans in* ...it's over. We're done."

Huck would be doing the decapitation....

[ilikedonuts]

Jun 30, 2015 19:45:30 GMT -5 SJ said:

I cannot wait until I can buy DD American Girl stuff. I think I'm going to do Bitty Baby for 2nd birthday? Just 1year and 2 days to go

DD1 got a Bitty Baby for her 2nd birthday and DD2 is getting one for her 2nd birthday this fall as well. Definitely do it! Actually do it for Christmas instead

[bunch]

That's awesome. I posted a long time ago about it, but AG replaced my 15 yr old Addy head for free (even after I'd paid) because they decided her broken eye was somehow their fault.

[SJ]

You are my people.

[af1212]

Jun 30, 2015 19:48:37 GMT -5 cjeanette said:

Jun 30, 2015 19:45:30 GMT -5 SJ said:

I cannot wait until I can buy DD American Girl stuff. I think I'm going to do Bitty Baby for 2nd birthday? Just 1year and 2 days to go

I have known 2 one year olds who have had bitty babies....just enabling over here ")

My girls both got their bitty babies when they turned 1 and have loved them since that day (5 1/2 and 2 1/2 now). Go for it! 4th of July present?

[livinitup]

"replaced the head" made me burst out laughing so hard. I love that store.

[bcarp30]

I blight DD Molly when she was 11 months old so no judgement here. She will be getting a bitty baby when a sibling arrives. I love American Girl stuff!!