Mac people on a work network, help please connectivity issue

[quickstepstar]

Are you trying to map the drive? Or are you ssh'ing?

In the terminal try:
ping <name of the drive>

If it responds, I have no idea.

[niq]

My real answer is "get a windows PC or run Parallels if you want to get actual work done".

Which version of OSX are you running at this point? Do you know what the operating system the SMB share is running?

[dutchgirl678]

I have been using a mac for years and don't think you need a PC or Parallels to get access. Have you tried ssh yet? Open the program 'terminal' (just type in into the search bar). Then on the command-line in the terminal type: ssh [e-mail]. Does it ask for your password? Do you get in?

If so, you may be able to figure out the ip address on the machine. It helps to know the OS of the server. Is it unix-based? If so you could try typing or c&p-ing:

/usr/sbin/ifconfig -a

and it will give you the ip address. You could try putting that in for your samba drive instead of the web address.

Also, I hardly ever create a smb drive. I just use scp to copy over files or directories from the remote machine to my local machine or back. Type exit to get out of the ssh session if you are logged in.

scp -r [e-mail]/directory/folder .

This copies the relevant folder to the current position in your terminal. If you want to learn some basic commands, the mac terminal is just unix-based so any beginning bash or unix commands site will give you information. Or you can try downloading an ftp client such as Cyberduck and connect to the server that way and copy and paste files from your local machine to the server.

[niq]

I don't think this will work given the error message, but it's at least worth a try:
support.apple.com/kb/PH18706?locale=en_US
"If a Windows (SMB/CIFS) server has the Internet Connection Firewall turned on, you may not be able to connect to it."
Can you get your admins to temporarily disable the windows firewall (not any third-party firewall) on the SMB drive?

This thread says that domain name resolution on Yosemite is pretty broken (not sure how true that is, always possible with Apple), but the suggested fix seems really awful:
discussions.apple.com/thread/6791505?start=0&tstart=0

Can you get the IP address for the SMB server and try connecting to it directly? i.e. smb://X.Y.Z.W or smb://X.Y.Z.W/whatever? Or is there another Mac (or PC) that you can try to connect to the SMB server? If either of those work, then yeah something somewhere is wrong with domain name resolution on your mac.

I hope the answer isn't something like "save your documents to a flash drive, then wipe your Mac and start over"