Grocery delivery people

[jackie011]

I now order groceries for delivery for work. (Preschool) We typically use Walmart, who did not allow you to tip for the longest time. An order was placed last week (I was out of town) for delivery. I went to my account to place an order yesterday and there was a pop up about tipping last week’s driver. There were some set amounts offered, so I chose in the midrange, but now I’m questioning. Our average order is over $200 and usually includes at least 10 gallons of milk. We do pay a delivery fee, and I know the drivers get a set amount for the delivery. I believe they are hired through Door Dash or something like that, not Walmart employees. They do not shop the order, just pick it up at the store and bring it to us at our center.

How should I tip? Should it be a % of what I’ve spent (which would then make it more cost effective for me to just pick it up, based on my hourly rate) or is a flat $8-10 ok? The suggested amounts on the pop up yesterday were $3, $6, $9 or a fill in and I chose $6 because I was just flustered and it was the amount already selected. 🤷🏻‍♀️

[Leeham Rimes]

This is why I don’t use grocery delivery but for certain circumstances , between all the service fees, increased pricing and tipping, it’s not worth it to me. But I work from home so I’m cheap, lol.

However when I do (like when we all had a stomach bug and I was in the hospital with Wes 2 years ago) I use this guide

“Thus, you should always tip, aim at 15% for full-service shopping, 5-10% for delivery only, and 1-5% for less than marginal service with a suggestion for improvement.”

Also, I’ll tip higher if I have heavy things, since we live on a second floor.

[wildrice]

I am curious how much shoppers make too, I guess. I don't think 15% is a reasonable expectation for a tip - my average grocery delivery bill is around $60-90 so that would get prohibitively expensive fast. I've done $5 in the past and I hope that is enough. If I had a huge order I'd probably do more but when I do grocery delivery it's usually because I don't need a ton of stuff and it's easier to skip a trip, so its just 3-5 bags of stuff and I meet them at the curb since I live in a secure building, so I haul my own stuff up to my apartment.

followyourarrow maybe you have insight? What do people normally tip?

[Leeham Rimes]

Dec 28, 2018 8:46:28 GMT -5 wildrice said:

I am curious how much shoppers make too, I guess. I don't think 15% is a reasonable expectation for a tip - my average grocery delivery bill is around $60-90 so that would get prohibitively expensive fast. I've done $5 in the past and I hope that is enough. If I had a huge order I'd probably do more but when I do grocery delivery it's usually because I don't need a ton of stuff and it's easier to skip a trip, so its just 3-5 bags of stuff and I meet them at the curb since I live in a secure building, so I haul my own stuff up to my apartment.

followyourarrow maybe you have insight? What do people normally tip?

I felt the same, which is why I don't use grocery delivery often, b/c I don't want to tip that much but also don't want to tip too little and have people pissed off at me. Just easier for me to do it and save all the money than worry about the tip size and how it blows a hole in my grocery budget.

[prettyinpearls]

I generally tip 15% and don't mind at all. You're paying for a service and I have the mindset you shouldn't be cheap because you don't want to spend more. I tipped my shopper $20 cash on a $60 order on Christmas Eve because the store was insane and I was feeling generous. You never know how many other people stiffed her.

[jr009j]

Walmart in our area delivers through Door Dash. I read the terms of the fee and didn’t feel like the driver made most of it, so I usually tip $9 so I feel like they’re at least making minimum wage for the time spent to deliver.

[shortstax]

I shop for Shipt on a super occasional basis, so maybe some insight on how shoppers are paid will be good.

For shipt, a shopper gets $5 per order + 7.5% of the sales total. So on a $200 order, that's $20. It's up to the Shipter to plan for expenses like taxes, gas/wear on car, time spent shopping and delivering, etc.

So really, with that order and 10 gallons of milk, I would say tip at least $10. In my market, only about 60-70% of my orders tip at all, so above $10 is icing on the cake.

[madringal]

Dec 28, 2018 13:59:43 GMT -5 jamie.1022 said:

10 gallons of milk?!

My friend signed up to shop for Instacart and her very first order was a restaurant that ordered 20 gallons of milk, that's it. So she had to deliver them 2-3 at a time to their door - they only had street parking 2 blocks away and it was pouring rain.  She cried the whole way home and never did another order.  They did not tip her.

[Kristinmo]

Dec 28, 2018 13:59:43 GMT -5 jamie.1022 said:

10 gallons of milk?!

She said it was for a preschool. Doesn’t seem that unusual to me

[jackie011]

Dec 28, 2018 14:47:13 GMT -5 Kristinmo said:

Dec 28, 2018 13:59:43 GMT -5 jamie.1022 said:

10 gallons of milk?!

She said it was for a preschool. Doesn’t seem that unusual to me

Yep, twice a week! Walmart is the cheapest way to do it, too. The local dairy charges over $4/gallon unless we purchase 48 gallons at a time!

ETA: We always meet the driver with a cart and help unload the car/load the cart.

[karinothing]

It seems weird to tip on the cost of groceries for grocery delivery. I mean what if I order 4 filet mignons that would could more than 10 gallons of milk, but 10 gallons of milk is a lot more work!

it seems like most people on the internet tip $5 or per bag.

[shortstax]

Dec 28, 2018 14:40:59 GMT -5 madringal said:

Dec 28, 2018 13:59:43 GMT -5 jamie.1022 said:

10 gallons of milk?!

My friend signed up to shop for Instacart and her very first order was a restaurant that ordered 20 gallons of milk, that's it. So she had to deliver them 2-3 at a time to their door - they only had street parking 2 blocks away and it was pouring rain.  She cried the whole way home and never did another order.  They did not tip her.

That's awful.   I know someone who's first shop included a client who wasn't home, and Shipt makes you return the items to the store to process a refund in that case.  So she spent an hour shopping, 40 min round trip driving to the house, waiting on the person, then back to store, then additional time to wait for a manager to return all the items.

All she was paid was the $5 shop fee in that case.  I felt so bad for her.

[laurack]

I think when I’ve done prime now orders from Whole Foods amazon will add 10% tip (but you can change it) I don’t do it often, maybe I’ve ordered 5 times now. 10 percent is a lot I think, if it were a full grocery shop for me I’d spend $200 and then it’s an extra $20. This is why I hardly ever do it or only do it for a day or two of food just to buy me a little time. I also have removed the tip completely in the app and given them $5 or $10 cash at the door instead.

Also what confuses me is, say I hand $10 to the person who delivers. Did they just pick it up at the curb so the person who actually shopped loses the tip ? I’m not sure how it works with prime now though I think with instacart it’s just the one person doing everything

I used instacart twice and tipped $10 cash each time. I didn’t like it because the people kept texting me .. “hi they don’t have grapes, what would you like instead?” “Hi I’m just checking out now see you soon!” It made it all too personal for me but I’m a weirdo lol

[VillainV]

Dec 28, 2018 15:03:05 GMT -5 karinothing said:

It seems weird to tip on the cost of groceries for grocery delivery. I mean what if I order 4 filet mignons that would could more than 10 gallons of milk, but 10 gallons of milk is a lot more work!

it seems like most people on the internet tip $5 or per bag.

Walmart is notorious for using one bag per item, so tipping per bag may not work.

[CloudBee]

I usually tip a flat $5 on grocery deliveries.

I'm already paying increased prices on the products (all InstaCarts stores mark-up around here), service fees, and a membership fee.

[anonymous]

I tip 20% usually

[sju1982]

I tip $10 for under $100, and $20 for $200+. Anything in between I tip $15. I try and help with the bags whenever possible.

It’s annoying to pay even more money for groceries but not nearly as annoying as going food shopping with the kids.

[snipsnsnails]

Especially with heavy or bulky items, you should tip at least 15% of the total.

Only speaking for Instacart, b/c that’s where I’ve worked, most shoppers would try to opt out of this delivery. Newbies will pick it up, though.

[boiler717]

I usually do peapod and tip $5 usually. $10 if a large order. I found somewhere that said the average peapod tip is $5.

[followyourarrow]

Dec 28, 2018 8:46:28 GMT -5 wildrice said:

I am curious how much shoppers make too, I guess. I don't think 15% is a reasonable expectation for a tip - my average grocery delivery bill is around $60-90 so that would get prohibitively expensive fast. I've done $5 in the past and I hope that is enough. If I had a huge order I'd probably do more but when I do grocery delivery it's usually because I don't need a ton of stuff and it's easier to skip a trip, so its just 3-5 bags of stuff and I meet them at the curb since I live in a secure building, so I haul my own stuff up to my apartment.

followyourarrow maybe you have insight? What do people normally tip?

Sorry I'm late to this.  Most people don't tip by %.  $5 for a smallish order, $8-10 for a larger order.  When I use it, I usually tip based on how heavy things are.  Like if I order drinks or cat litter, I tip $10.

[janegold]

My understanding is that for Whole Foods/Amazon Prime delivery, the tip is just for the driver. I believe the shoppers are Amazon employees. Ive been tipping the drivers about $8 (less than the recommended 10% for most of my orders) but it’s still honestly a bit much, I think, since I live literally a block and a half away from the store, they usually double park right outside my building, and I haul everything up to my apartment. It’s a 5 minute ordeal, max.

[zoomzoom]

Dec 31, 2018 10:49:36 GMT -5 followyourarrow said:

Sorry I'm late to this.  Most people don't tip by %.  $5 for a smallish order, $8-10 for a larger order.  When I use it, I usually tip based on how heavy things are.  Like if I order drinks or cat litter, I tip $10.

Thanks for this.  I just used IC for the first time today.  Smallish order.  Total was around $40 so I tipped 8 (on top of the measly $2 calculated for 5%).  But it was a super easy order. 

Also, we just drove back from Denver and wow!  I need to visit where you live soon.  It's built up SO much!

[SugarKane]

If you are ordering through instacart the best way to do it is to tip 22 cents up front and then adjust your tip after the delivery because their new payment structure figures the tip into how much money a shopper is paid per order.

[zoomzoom]

Jan 3, 2019 12:50:47 GMT -5 SugarKane said:

If you are ordering through instacart the best way to do it is to tip 22 cents up front and then adjust your tip after the delivery because their new payment structure figures the tip into how much money a shopper is paid per order.

Huh?  Can you please explain this?  followyourarrow, do you know what this means?

[followyourarrow]

Jan 3, 2019 14:04:19 GMT -5 zoomzoom said:

Jan 3, 2019 12:50:47 GMT -5 SugarKane said:

If you are ordering through instacart the best way to do it is to tip 22 cents up front and then adjust your tip after the delivery because their new payment structure figures the tip into how much money a shopper is paid per order.

Huh?  Can you please explain this?  followyourarrow , do you know what this means?

Sorry, but I don't deliver for instacart, only Shipt, and their pay process is very different.  

My town has grown a lot!  If you want to get lunch or a coffee let me know.  

[Leeham Rimes]

Jan 3, 2019 14:04:19 GMT -5 zoomzoom said:

Jan 3, 2019 12:50:47 GMT -5 SugarKane said:

If you are ordering through instacart the best way to do it is to tip 22 cents up front and then adjust your tip after the delivery because their new payment structure figures the tip into how much money a shopper is paid per order.

Huh?  Can you please explain this?  followyourarrow, do you know what this means?

This is from Reddit:

You ask the customer to tip you .22 when they order in the ap, so Instacart has to pay its fair share of your commission without subtracting a larger customer tip. After you shop, customer should tip you a higher amount in the ap, or in cash.

[zoomzoom]

Leeham Rimes, thank you! That's make sense now.