So your DD missed ONE class at an unfortunate time and in turn, you now want a refund for 3 classes?
All I would probably focus on is that they are offering limited classes over the summer for her level. You have 3 classes to make up but they only offer 2? I would bring that up. But it's not on them that you can't make the sessions they DO offer.
But, as others have said, these are really unusual times and I think we all need to be a little flexible.
Your child was sick, you can't make up due to your schedule. That's a you problem. They are offering a refund or makeup for the time they closed, they did their due diligence. Do not dispute with the credit card. You will burn their bridges faster than Sherman burned Georgia.
Can’t you just switch swim to a different day if you are worried about missing these makeups? With everything going on, are you certain of summer schedules?
You need to adjust your expectations about this entire situation.
This. I'm starting to think your posts are MUD. They are not the thoughts of rational human being.
This. I know people are managing things in their own way and it’s tough but if all of this is real I would consider reaching out to your PCP to have a discussion about how you might be able to better manage during this time.
I misread your original post—they aren’t billing you for April, and in the future they are making up two missed sessions from when they were closed...but you want your money back from one dance lesson when your child was sick?
No I asked if I could instead take a refund for 3 classes. 1 my kid was sick and 2 they were closed for Covid. They are offering 2 makeup classes for everyone for when they were closed. However because they have to limit class sizes it’s going to take awhile to get everyone in for makeups. I can’t go to the makeup classes anyway so I asked if I could have a refund instead.
Can’t you just switch swim to a different day if you are worried about missing these makeups? With everything going on, are you certain of summer schedules?
Nope. There is only 1 swim class at her level. And yes. Gymnastics has already distributed their summer schedule. The Ymca hasn’t changed their swim lesson schedule in years.
Post by InBetweenDays on Apr 1, 2020 10:00:59 GMT -5
I would drop any request for a refund/makeup day for the class that was missed when she was sick. For the other two, can you ask if they can give you a credit that can be applied for a summer month? So you only pay for two Monday classes but she attends all four?
Post by amandakisser on Apr 1, 2020 10:12:59 GMT -5
I still don't understand why you're looking for a refund for the class she missed due to illness. That's not the fault of the gym (though neither is the cancellation of classes due to COVID, to be fair) so it doesn't make sense to me to try to get a refund for that class.
FWIW, my daughter is also on a competitive gymnastics team and we've never made up classes because her class is the only session.
You need to adjust your expectations about this entire situation.
This. I'm starting to think your posts are MUD. They are not the thoughts of rational human being.
You don’t know me or my family’s situation. Unless you do don’t go judging me. My original post even empathized with them being in a tough situation in this time. However I also stated that I am too. Although my husband still has a job he had to take a pay cut.
I would drop any request for a refund/makeup day for the class that was missed when she was sick. For the other two, can you ask if they can give you a credit that can be applied for a summer month? So you only pay for two Monday classes but she attends all four?
Post by lemoncupcake on Apr 1, 2020 10:16:54 GMT -5
I would 100% let this go.
And I agree with the other poster that you seem really stressed out - reading back through your post history the last week is just one thing after another. Everything going on is really stressful for everybody, but I hope that you can get some help if you need it.
And I agree with the other poster that you seem really stressed out - reading back through your post history the last week is just one thing after another. Everything going on is really stressful for everybody, but I hope that you can get some help if you need it.
I am fine. I don’t need help. I am very much a homebody so this hasn’t bothered me that much.
This. I'm starting to think your posts are MUD. They are not the thoughts of rational human being.
You don’t know me or my family’s situation. Unless you do don’t go judging me. My original post even empathized with them being in a tough situation in this time. However I also stated that I am too. Although my husband still has a job he had to take a pay cut.
EVERYONE is going through a tough time. EVERYONE. I am truly sorry that you're struggling, but you are making mountains out of relatively small inconveniences. I'll echo the advice to reach out to your PCP. It's definitely an overwhelming time full of anxieties and maybe your PCP can help you manage yours better.
You don’t know me or my family’s situation. Unless you do don’t go judging me. My original post even empathized with them being in a tough situation in this time. However I also stated that I am too. Although my husband still has a job he had to take a pay cut.
EVERYONE is going through a tough time. EVERYONE. I am truly sorry that you're struggling, but you are making mountains out of relatively small inconveniences. I'll echo the advice to reach out to your PCP. It's definitely an overwhelming time full of anxieties and maybe your PCP can help you manage yours better.
You are very right and I apologize. I reread my original post and I did not empathize with them as much as I thought I did. I am not feeling anxiety but I’m definitely seeing it in my son. Maybe he is getting it from me.
They are offering a future make up for everyone related to the COVID issue, but you think you have a special circumstance and deserve a refund? You would have never been given a refund for a missed class due to illness either.
I say this very kindly - but you sure seem to make a lot of pretty minor things all about you. The graduation, Easter, this. Other people are allowed to dictate how their family celebrations and businesses run and sometimes you just have to sit back and say "Well, that stinks, but ok." You can't actually always get what you want.
So, no. I do not think they owe you anything. I think they are doing the right thing by offering makeup classes. And for the love of God, do not do a dispute with your credit card. What a horrible thing to do to a small business right now.
I saw your update about fall. Honestly that is a better option anyway because it’s possible summer sessions are a non-starter due to the virus. We have to be prepared for this to go into summer.
Your child was sick, you can't make up due to your schedule. That's a you problem. They are offering a refund or makeup for the time they closed, they did their due diligence. Do not dispute with the credit card. You will burn their bridges faster than Sherman burned Georgia.
I say this very kindly - but you sure seem to make a lot of pretty minor things all about you. The graduation, Easter, this. Other people are allowed to dictate how their family celebrations and businesses run and sometimes you just have to sit back and say "Well, that stinks, but ok." You can't actually always get what you want.
So, no. I do not think they owe you anything. I think they are doing the right thing by offering makeup classes. And for the love of God, do not do a dispute with your credit card. What a horrible thing to do to a small business right now.
I agree and I hadn’t put two and two together you are the grad/Easter party poster. That was something. And now this. You’ve already damaged your relationship with the gym. YOU might say you haven’t but I can guarantee you have.
I know you say you are doing fine with this and you’re not feeling anxiety-but your thinking pattern if this is just a snapshot of how you react to things-it’s not healthy. As the pp said you can’t always get what you want-but you actually take the steps to try and in doing so....you’re coming off as a person who is difficult to deal with.