Specifics: it's a specialist, she's hard to get an appointment (i.e at least a month) and it's 4:00 and my appointment was at 2:30 and I've never had this issue before.
Oh, that SUCKS. Have you asked how long it is going to be? At this point, I wouldn't want to come back and have to wait that long again. I'd just want to get it done today.
Is this normal? I'd be pissed and probably write a letter to the head of the department or something if possible.
I recently waited 2 hours for my appointment. They obviously knew they were running behind, I wish they would have called to let me know since I had to leave work early.