I <3 Zappos.

[Susie]

I just contacted them because a pair of shoes that they sent didn't match the size on the box. They fit, so I'm keeping them, but I figured I'd let them know.

They gave me a $20 coupon code for my trouble. Woot!

[Deleted]

This is creating a Zappos ad for me. It's not helping my productivity for the day. LOL.

That's awesome about the coupon!

[treedimensional]

I can never duplicate results like this from Zappos even when I try!

[boston340]

That's great! I will warn you (and I learned this the hard way), if you use the coupon for something and return said item, you don't get your coupon back. So order something with it that you KNOW you will keep.

[thatgirl2478]

zappos is on my shit list right now... I order from there ALL the time, and 99% of the time they upgrade shipping to next day after my order is placed. The last time I ordered - $300+ worth of shoes - they didn't because 'I didn't order from the vip site.' which I didn't know about before I checked out!

Any site that forces you to use a different url to get your 'benefits' is no bueno in my book.