Has anyone had any experience with returning items to lululemon? I bought a stride jacket last week, haven't washed it yet, and some of the stitching is fraying a lot. Would they do an exchange?
Post by SuziSaysDa on May 22, 2012 10:53:11 GMT -5
If the item is defective, I have never had any issue exchanging - except that they turn over inventory so quickly that you may not be able to get the same color, but in that instance they gave me a gift card with the full price of the defective item.