So I got this letter 2 weeks ago or so that my health insurance needed info on me about me being in school, how many hours, etc. I sent it to them, I guess they got it. I also sent in a form saying I was not in an accident and my knee was my own stupidity, not because of an accident.
Fast forward to today. I get a bill from my gynecologist saying my claim was denied. Um, wut? Gynecology exams (yearlies) are covered in full and I should not have to pay a single penny. I look and it says "Claim denied". I am beyond furious. I cried for a solid 20 minutes because if this claim was denied, what about my surgery? I can't afford 7k..I can barely afford the 1ish-k its going to cost me.
I sent them an email since their office is closed at the moment and I hope I get an answer and the claim gets paid. I am stressed out right now and I feel like shit. please tell me to grow up.
I'm not going to tell you to grow up, because I'd be in a panic as well. I would just get a hold of them and go from there. There's an explanation somewhere.
Does it have something to do with in/out of network and that is why they are denying the claim? I would definitely say to talk to them and get an explanation as to why it is denied.
As for the surgery, before it takes place, I would have it put into writing that they are covering X, Y, and that you need to pay Z.
Get on the phone and don't stop bothering people until it is resolved. I would also get written confirmation of coverage before the surgery. Insurance is a great thing, but you do have to do a lot of legwork sometimes to make sure things are processed correctly. Good luck!