That's pretty normal here (I'm over the moon if a doctor sees me within 30 minutes of my appointment time), so I would probably inquire politely about status at around 45 minutes, and again (maybe less politely) at 75 minutes.
40 mins is my limit. I'd be firmly asking how much longer until I'm being seen. I changed my GYN because she routinely had 45 min wait times, which I think is insane. Once in a while, sure stuff happens, but if it is routine, I'd be pissed.
Is it a specialist? They do tend to have longer waits vs. routine care.
Post by morningmania on Nov 13, 2012 13:43:12 GMT -5
I would wait 45 and then start asking questions. I am not sure that I would leave. It is tough to get an appointment for the Drs I see.
If you are someone that doesn't wait and chooses to leave, don't you get charged anyway? Here, typically we get charged if we don't cancel 24 hours before or don't show to an appointment. I would think leaving might be addressed the same way?
If I need to be at the doctor's I will be waiting because usually I need something immediately and rescheduling is a pain. My PCP is usually behind, but they are in my building just a couple floors down so it works out.
Post by Norticprincess on Nov 13, 2012 16:20:58 GMT -5
My PCP I call before I go and ask how many charts are in front of mine (they have the policy stated on their website, I don't just randomly call). If they are running behind I can adjust arrival time without being considered late.
Oncologist vitals and bloodwork I now ask after 15 minutes, after I waited an hour and a half the one day, my check in sheet got stuck to someone else's. they told me to ask if I wait more than 15 minutes for that part. Actually seeing the doc depends on how long the lab is taking. Sometimes it is 30 minutes sometimes it is two hours +
DH's onco has gotten much better, he used to be min 2-3 hours for check up appointment, his last was 20 mins with bloodwork.
Only left once, I had to get stitches removed it had been 5 hours. They tried to bill my mum for a missed appointment, she sent them the babysitter bill.
Dr.s cannot always control their scheduling and can easily run late when patients start asking for other services, other complaints etc that were not relayed when scheduling.
I always ask for the first appointment in the AM or after lunch as you have less chance of having to wait a long time.
It does happen that they work thru the noon hour and need to eat at 1 PM, or hospital rounds take longer because of a situation etc.
Ask if you wait more than 20 minutes what their wait time will be, reschedule only when necessary.