AYFKM??? 2nd radiator damaged.

[bunnymendelbaum]

They picked up the first damaged radiator and delivered the replacement. We should have known by the hole in the box. This damage is even worse.



What is wrong with this company? Do a better packaging job! Ugh!

[tarheels]

You'd think they'd care more about protecting their expensive product.

And I love "AYFKM" - I'm adopting it

[SusanBAnthony]

Lord. They are shipping from Europe, right? I bet shipping costs a fortune, not to mention the cost of the radiator. What is the problem? You should offer to just keep the first one for no charge, at this point they would be better off not trying to mail you another one.

[adhdfashion]

Holy cow! How does that happen twice?

[bunnymendelbaum]

They have a shipping center in New York. I should look and see where they are made, but I'm already in bed.

The packaging is just not enough. The foam is thick on one side, but 1/2"-3/4" really cheap styrofoam on the other side. The radiator isn't held in in anyway, so if anyone tips the box this super heavy radiator just slams thru that thin layer of foam. It is idiotic!