I'm not a lawyer, but it sounds like you might not have a case with the STD company, since it sounds like their policy is a 30-day waiting period. But since your acceptance letter says that your STD will be effective from your start date, you should ask the company to compensate you themselves if the STD doesn't go through.
STD is sometimes administered by a carrier, but is actually self insured by the employer. If this is the case, the employer would/should/could easily pay you what was agreed to, since the employer cuts the STD checks in this type of situation - referred to as "advice to pay." If your company has fully outsourced STD and it's fully insured with a carrier (ie-the carrier cuts the checks directly to you), your employer would most likely have to pay you some other sum to make up the lost STD payments if they decide to honor their verbal agreement with you.
Post by firedancer49 on Aug 19, 2013 15:23:17 GMT -5
If they did not also note about eligible for STD on day 1, then you may not. I would speak with them and be frank about it saying you were specifically told it would be immediate and you would be covered and ask them how they are going to fix it.
Post by Jalapeñomel on Aug 19, 2013 16:17:01 GMT -5
When was your first day?
And you stated when you looked back, do you mean at your benefits package or the offer letter? And on your offer letter it clearly states that you should have STD benefits starting on your first day?