Damn you Nordstrom

[melaniesc]

So I think I'm developing a love/hate relationship with Nordstrom. I love that they have free shipping and that I usually get items delivered pretty fast. But I've been cyberstalking a pair of KS earrings on there that I saw a month ago that sold out. Well today I finally see it back in stock and immediately put one in my cart. When I go to check out it only gave me the option to use a Nordstrom credit card - which I don't have. So I opened another browser figuring maybe that would work. Nope. Within that millisecond they apparently sold out.
So I contacted customer service online and they basically told me tough shit. I was pretty seemed since it was clear it was a technical glitch on their end. Now I have no clue when they'll get these earrings in again, if ever. Sigh.
Makes me fear for what the anniversary sale is going to be like next month since I won't get a crack at it until the 20th since I don't have one of their cards.

[amandasw]

I'm confused... so are they saying you have to have a Nordstroms CC to buy certain items online? this is weird.

[melaniesc]

Well the customer service rep didn't explain to me why I had the problem. I'm assuming it was just a technical glitch with the web site because every other time I've ordered stuff off them I've never had a problem with the full list of credit card options coming up. I was just mad that it was something I've had my eye on for a month, that I was definitely going to buy, and I got screwed.

[niknik]

Get one of their debit cards, not a credit card but you still get the points and the perks. Keep stalking, stalked something today that I think I managed to get. Won't really know till it ships.

[melaniesc]

Oh i didn't realize they have a debit card. thanks.

[house]

Which KS earrings were they?

[melaniesc]

they were darbys.

[mrsee]

Try checking back later tonight. That happened to me with an item and I stalked the site often and all of a sudden it appeared as available.
I was having problems looking up items last night on their site so obviously something is going on.

On a side note, did you all know that there is a 'nordstrom rack' page where you can shop? I came across it while I was looking under the 'sale' page.

[melaniesc]

thanks mavjen. I don't think i'm going to rush to get a nordstrom debit or credit card. I am trying to keep the number of cards i have to a minimum.
mrsee- i'm sure with my crazy ways I'll still stalk them looking for these earrings. ha! I actually did notice that the Nordstrom and Nordstrom Rack sites are linked because sometimes when I look at KS earrings it says Nordstrom and other times it says Rack and this is when I'm going directly through the Nordstrom site.

[house]

Jun 21, 2012 19:25:36 GMT -5 melaniesc said:

they were darbys.

Ooh I love those! How much were they on sale at Nords? They are $60 at zappos right now!

www.zappos.com/kendra-scott-darby-earrings-boardwalk-turquoise?zfcTest=fw:1

[house]

Oh btw, though I love them, at the same time I also think they look like roaches. Legless roaches. And then I can't bring myself to order them.